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This is the third or 4th time I have used Verge Painting & Siding and I am always pleased with their work.
I thought it was a fantastic opportunity. Peter, my installer, was unbelievably respectful, kind, and professional. He was very helpful and of everyone I worked with, I was pleased with him the most.
Price was misquoted. I do not think it was a bait and switch issue but was a perfect example of that. After I placed my order but prior to installation I called Emily twice and your offices three,times to get a price on another window in a different location I our home. NOBODY has responded to my re... more
I was completely satisfied with everything that they did! It was probably the most professional gutter company that I have dealt with.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Branching Out Tree Service as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys