Bluestem did a good job at creatively coming up with solutions (floor planning, responding to changes) to our basement project. However we felt there were some things which could have gone smoother during our project.
I have not felt listened to by the team. I felt substantially pressured by Mitch. This has been a very unpleasant experience, and I can't wait until it is over.
The Bluestem Remodeling design experience impressed me with their professional expertise in designing a space that I had always hoped was possible. By listening to concerns and presenting viable options within my budget, I would feel definitely recommend this company to family and friends.
They designed and built a great kitchen for us. I don't feel I could've had a better experience with a different contractor.
The Bluestem team was professional and wonderful to work with. They made sure we were 100% satisfied with the work. We love our new space!
We would recommend blue stem. The communication, the professionalism, the transparency... all have exceeded expectations. The portal streamlines communication and creates no guess work. The process has been very smooth and pretty quick. Everyone we've worked with so far has been professional yet friendly and warm. It is exactly the design experience for such a big reno we hoped for.
What a pleasure it was to work with Bluestem on our remodeling project. Every member of the team was so thoughtful, pleasant, and respectful of us and our home. We absolutely love our new space and truly enjoy sharing it with family and friends. It's fun to see their faces when they walk in!!
Every aspect of Bluestem has been spot on and would highly recommend them!
Bluestem always made us feel that our project and business mattered to them. Their professional guidance, clear communication, and excellent team was just what we needed for our first significant remodel.
Everything seemed very organized, easy, and we really enjoy the results
Bluestem is an excellent remodeling company. We appreciated the communication and transparency. This was our first remodel with no surprises! The design team was great with paring down options and helping us get just the look we wanted. The on-site team was friendly and helpful. We couldn’t have asked for a better experience with a newborn and during a pandemic!
I appreciated that Bluestem took the time to understand what I wanted and let those conversations guide the project and recommendations made. The communication was excellent. I'm not an expert in building but they always took the time to explain things I wanted to understand better. Any issues were addressed in a timely manner. I really liked that they explained the options but also shared their professional opinions - that made it easier to make informed choices and not dwell on questions for too long. My project started during the uncertainty of the pandemic and they were flexible and conscientious as we figured out how to navigate the project.
Bluestem did an excellent job for us from start to finish. Exceptional service and follow up.
I have been recommending this company to everyone I know. They were so communicative, responsible and great problem solvers. All the staff were very personable. They sincerely cared about you and your project and getting it right for you. They stayed on time and budget. They were also flexible when I wanted something added. They knew what your goals were and remembered them. They kept their eye on the ball that you described. It was so nice not to have to worry about someone ghosting you or dropping the ball like is usual in this industry.
The design and implementation team was great. The high-level estimate provided before we signed up was probably half of what the actual cost was. I don't think it was intentional but my guess is Timothy is out of touch with what actual costs are today. Push to get the right level of estimate and detail you need for everyone to be confident in the price for the scope
I have already recommended Bluestem to a few colleagues and friends!
They were responsive and professional!
Really nice hardworking staff. Committed to customer satisfaction
This is the third major house remodel project we have completed and have worked with Bluestem on two of the three. The experiences with Bluestem have been superior to our interaction with other design build firms as well as interactions with other contractors on smaller projects. The comprehensive "A to Z" process with Bluestem makes a significant difference in the over all experience as well as the quality of the end product. The success of our projects with Blustem have been predicated on a relational reality rather than a simplistic transaction or punch list. Because of this relationship, we have significant confidence in the Bluestem team knowing that they are supporting our goals and watching out for our best interests.
Areas Of Satisfaction - We really, really like the design, and we were really happy with the level of their responsiveness to things.
Areas Of Satisfaction - They were very neat and the work was excellent.
I have already recommended!
Areas Of Satisfaction - Attention to detail, responsiveness, willingness to get it right at all times.
Additional Comments - Hope to re-engage in a few years to re-do our second floor.
I have been recommending them!
Co-Construct - Co-Construct is effective and efficient, and my team at Bluestem was wonderful about helping me learn to use it.
Production Organized - The team - and everyone at Bluestem I had any contact with - were pleasant and personable, and quite helpful.
Production Communication - I have so appreciated that no one ever responded defensively to any questions or concerns, but always answered straightforwardly - and the answers and/or explanations always made sense.
Crew Organized - Wonderful - even my neighbors were impressed! The workers were courteous and respectful; there was no yelling, radios were kept to a reasonable level, and any “detritus” that got into a neighbor’s yard was promptly and appropriately disposed of.
Construction Quality - Clearly, excellence is the goal Bluestem strives for - and achieves - in every aspect of their work.
Problem Resolution - They were always straightforward and helpful, and responded promptly - even if just to let me know it might take some time to resolve an issue.
Schedule - They have been right on schedule!
Value - I am so glad I went with Bluestem for my remodel!
Areas Of Satisfaction - At every stage of this long process, Bluestem has been wonderful. I appreciate their attention to detail and concern that I understand and be happy with what was going on. And the final result is even more beautiful than I could have imagined!
Referral Name - I recommend Bluestem Construction without reserve, any time I talk about my house and the remodel.
Excellent work! Talented people. Friendly and helpful folks. Could not be more pleased with the work!
Co-Construct - Email updates each evening with what was accomplished and the work and times for the next days work.
Construction Quality - Even the inspectors commented on how well everything looked!
Areas Of Satisfaction - Exceeded my expectations and were helpful and willing to make a couple of added requests.
Recognized Excellence - Everyone provided exceptional service!
Bluestem did an excellent job on our total kitchen remodel. They listened to what we wanted and offered ideas and suggestions that we really appreciated. Communication with our project manager, construction manager, and designer was easy and ongoing. Lots of info back and forth. All options over and above our original bid were documented and we had to choose and approve so there were no budget surprises. Site prep and daily clean up was great. On time and budget!
After twenty years of being a pool owner I finally have a fabulous company I can rely on. Even at their busiest they are organized, efficient and gracious with their service. Jeremy leads an amazing service team and they stand by their work.
This is a good and reasonably priced design solution, and really helped us when we felt unsure about how to design our bathroom.
I would recommend Tundraland to anyone ,The quality of the shower & fixtures are great .There installation people stayed late so he could finish the install in one day .I`m very satisfied .I`m going to have them do my other bathroom .
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