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We were happy to be on a waiting list to get our gutters cleaned because of our previous experiences with this company. This time around our gutters were cleaned just prior to a big rain and we noticed that water was dripping between the fascia and the gutter in one section. We expressed our concern... more
Excellent communication. Something as simple as keeping your customer up to date on the scheduling, etc seems to be difficult for most companies. However, Brothers that just do Gutters always kept me in the loop so I knew what was going on with my project so I highly recommend them.
The Cost was OUTRAGEOUS!! never Again over $ 400 to change a Faucet!
Martin, our Trex deck installer, was fantastic. He was very knowledgeable, professional and courteous.I will recommend him and My Deck to anyone who wants quality Trex materials and great service. My Deck is very organized from the Salesman, to the Project Manger to Office Coordinator. It has bee... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Best Shopping Bazar as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys