Friendly and knowledgeable contractor who is a pleasure to work with!
Banks Home Building did a superb job on my home.
Stuart Banks and his team were a most impressive and dedicated group of professionals. They were prompt, efficient and most considerate of us during the entire project. I would recommend them for any job, any where, any time.
Trust - I would give them a 5 if I could.
Areas Of Satisfaction - He uses great subcontractors, he is very personable, and very easy to get in touch with. He is always where you need him to be. It was a very positive experience.
Areas Of Satisfaction - I was most satisfied with the quality and timeliness of the work.
Areas Of Satisfaction - I was most satisfied with the fact that Banks Home Building's workers did what they said they were going to do and were very honest throughout the project.
Areas Of Satisfaction - The workers at each step of the renovation process were very professional and courteous. Everything was completed in a very timely manner....on schedule at each step.
Lead Source - We had used them 10 years ago when we built our house. I knew that I wanted to use them again when we needed a recent repair/renovation job done after a water leak in the house. Very satisfied again!!
Areas Of Satisfaction - We got the addition that we wanted and it looks very good. Got what we expected.
Areas Of Satisfaction - I was most satisfied with the professionalism of Stuart Banks and the staff.
Lead Source - I heard about them through my architect.
Areas Of Satisfaction - I was satisfied in all areas of my experience.
Lead Source - They did my sister's house and my mother's house.
Construction Quality - Everything is going to be a four. They made the whole experience absolutely perfect. I can't say enough good things about them.
Areas For Improvement - They went above and beyond anything. Even now, we remain friends with them. I can't say enough good things. Honest, honest, honest.
Areas Of Satisfaction - I was most satisfied with his honesty. Every person he brought to the house was so professional and wonderful. I was satisfied in every area. Every area was more than we expected.
Lead Source - The insurance guy brought him over. We looked at reviews online, and they had all high reviews.
Areas Of Satisfaction - I was most satisfied with the timetable.
Lead Source - They were recommended by friends.
Areas Of Satisfaction - I was so pleased with their kindness, professionalism, and cooperation.
Areas Of Satisfaction - I was satisfied all around.
Lead Source - They have done several houses for me.
Areas Of Satisfaction - I liked the timeliness and price.
Lead Source - We used them before.
Areas Of Satisfaction - I liked the quality of work and the follow through on the punch list. They were all very nice people.
Areas Of Satisfaction - They went above and beyond in some instances with the quality. There were some areas that Stuart took care of well. We got a fair deal. They had good attention to detail and no quibbling.
Areas Of Satisfaction - We were very pleased with the time schedule, and all of our interactions were very pleasant.
Areas Of Satisfaction - I was most satisfied with the quality of the work and the pleasantness of the people.
Areas Of Satisfaction - We were very pleased in all areas. They were timely and on budget. We were very satisfied. Mr. Banks is a very good, honest, fair person. We feel like we had a good experience, and we have a beautiful home.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Banks Home Building, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys