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I'm very happy with the leaf guards, they work very well, it rained very hard as soon as they finished,my gutters are doing their job. The 3 men were very nice, worked great as a team, they sure knew what they were doing. I want to say to their boss, keep these 3 men, and in the future you take care... more
I am pleased with the work they have done. They were courteous and on time.
Unfortunately for us we had the misfortune of a house fire from a lightening strike. When we chose Georgia Water and Fire (GWF) to do the repairs it was because we were told they specialized in custom home rebuilds, we soon found out that this was false and learned the hard way that this was only t... more
Their work is beyond excellent. They do everything on time and everything is cleaned up after, it's supreme. It's supreme in the way they do the work and how it comes out. It's just excellent.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Arnold Masonry & Landscape as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys