Areas Of Satisfaction

Areas Of Satisfaction - In all areas

Areas Of Satisfaction

Areas Of Satisfaction - Guidance for first time buyer, follow up after purchase

Additional Comments

Additional Comments - I want to give a shout out to couple people. As a first‑time home buyer, I had a lot of questions and was understandably anxious about the process. Renee Rodriguez made the entire experience straightforward and enjoyable. He was consistently professional, easy to work with, and always reachable, whether I had a quick question or needed more in‑depth guidance. Renee went above and beyond what I would expect from a salesperson. He offered thoughtful insights at each step, explained options clearly, and often felt more like a trusted friend than a sales representative. He worked hard to ensure our requests were accommodated whenever possible and advocated on our behalf to make sure we were satisfied with every detail. I also want to recognize Eric Helton, who likewise went the extra mile to ensure we had a great experience. Even after our home was handed over, Eric remained responsive and happy to help with suggestions and follow‑up questions, which speaks volumes about his commitment to customer care. Eric is always great to work with, and his support really completed a positive overall experience. I would highly recommend Renee and Eric to anyone looking for a new home, especially fellow first‑time buyers who value clear communication, responsiveness, and genuine care for their needs.

Areas Of Satisfaction

Areas Of Satisfaction - Continued follow ups have been above and beyond what I expected. Correcting any construction issues has been easier than expected.

Areas Of Satisfaction

Areas Of Satisfaction - Level of Service all around is excellent

Areas Of Satisfaction

Areas Of Satisfaction - Accommodation and communication. Very easy to work with, willingness to help or look into things. Prompt return calls when reaching out to the call center.

Sales Experience

Sales Experience - Joe was great!

Customer Care Experience

Customer Care Experience - Top tier customer care team and it has made the struggle of new build growing pains worth it!

Areas Of Satisfaction

Areas Of Satisfaction - Sales and customer care. Our final walk through with the project manager was great and informative as well!

Professional & Organized

Professional & Organized - The Allen Edwin Team was very friendly, professional, and organized throughout our entire transaction.

Value Received

Value Received - Fantastic home and a great price.

Sales Experience

Sales Experience - Alexis provided excellent customer service throughout the entire purchase process and afterwards.

Construction Experience

Construction Experience - Mitch was excellent throughout the entire process and extremely helpful.

Allen Edwin Closing Experience

Allen Edwin Closing Experience - Fantastic support and assistance throughout the process.

Customer Care Experience

Customer Care Experience - Great assistance and support since closing.

Easier Than Expected

Easier Than Expected - The process was easy and exciting to be a part of. Fantastic job Allen Edwin Team!

Recommend Builder

Recommend Builder - Fantastic experience all the way around. I will certainly recommend Allen Edwin to a friend, and use them for any future builds I may have.

Areas Of Satisfaction

Areas Of Satisfaction - Every aspect of the process was easy and exciting to experience as a first-time home buyer. I am highly satisfied with all aspects of the Allen Edwin Team.

Additional Comments

Additional Comments - Great experience and can't say enough great things. Highly recommend Allen Edwin to any potential home buyer!

Areas Of Satisfaction

Areas Of Satisfaction - A/E exceed our expectations from design to completion.

Additional Comments

Additional Comments - Ray and Jeff were both great!

Areas Of Satisfaction

Areas Of Satisfaction - Speed of construction and overall communication from Andrew

Professional & Organized

Professional & Organized - John Culgliari and Ray 2 are amazing, professional, and went above and beyond consistently. I couldn't be happier!!

Construction Experience

Construction Experience - John Culiari could not have been nicer! He was ALWAYS available to lend his expertise. Highly recommend!

Lender Closing Experience

Lender Closing Experience - I used Huntington Bank - it couldn't have been easier!

Allen Edwin Closing Experience

Allen Edwin Closing Experience - Everything was quick and easy.

Areas Of Satisfaction

Areas Of Satisfaction - All areas of the process exceeded my expectations.

Construction Experience

Construction Experience - Brent was exceptional. Whenever I reached out or had a request, he was amazing. He was transparent and communicative. Anyone who has him helping build their home will be very happy.

Areas Of Satisfaction

Areas Of Satisfaction - The standout of it all was Brent Tucker. I cannot say enough about him; he was wonderful and the star of the whole operation. Everyone was good, but he was exceptional.

Additional Comments

Additional Comments - Thank you so much for the great opportunity. They made it easier than I expected and answered all of my questions. It was smooth sailing all the way to the end. I am so happy with everything.

Sales Experience

Sales Experience - Rene is very responsive and informative.

Construction Experience

Construction Experience - Eric is the best! Very responsive and committed to the home owner's satisfaction.

Areas Of Satisfaction

Areas Of Satisfaction - The sales and production management teams are exceptional.

Professional & Organized

Professional & Organized - Allen Edwin Homes was extremely professional and well organized throughout the entire process. From contract signing to construction and handover, everything was clearly planned, communicated, and executed smoothly.

Value Received

Value Received - I feel I received excellent value for my investment. The quality of the home, early completion, support, and customer service exceeded my expectations and made the experience truly worthwhile.

Sales Experience

Sales Experience - Ryan, the Sales Manager, provided a great experience. He was professional, knowledgeable, transparent, and always supportive. He patiently answered all my questions and made my first home purchase feel comfortable and confident. He has so much details about home, construction and every detail. It's amazing and his knowledge, communication, attitude will take him great ways! Wish him the best! :-)

Construction Experience

Construction Experience - Andrew and Trent, the Production Managers, did a fantastic job. Communication was clear, timelines were well managed, and construction was completed earlier than expected. Truly a great experience. Great attitude, excellent professionals! :-) Not just the friendly approach, they just strict to quality, the commitment, support! Great team! :-)

Lender Closing Experience

Lender Closing Experience - The mortgage and closing process went smoothly, with clear communication and no major issues. Overall, it was a positive and efficient experience. Went with Builder Preferred Vendor and enjoyed the smoother process!

Allen Edwin Closing Experience

Allen Edwin Closing Experience - The Allen Edwin Homes closing was professional, organized, and helpful. The handover process was smooth, well explained, and handled with care.

Customer Care Experience

Customer Care Experience - Outstanding customer care experience. The team handles post move-in requests professionally, coordinates well with vendors, follows up consistently, and treats even small concerns with importance. It feels like having a dedicated support team just a call away. This is the best part, elevated my happiness, and making me feel blessed! Thank you so much! :-)

Recommend Builder

Recommend Builder - I would absolutely recommend Allen Edwin Homes to friends and family based on my experience.

Additional Comments

Additional Comments - This home truly created a new and happy beginning for us. Every day, we feel grateful and happy living here. Allen Edwin Homes truly deserves appreciation for the quality, support, and care they provide. Thank you to the entire Allen Edwin Homes team for making my first home experience such a positive and memorable one. Wishing continued success and growth.

Areas Of Satisfaction

Areas Of Satisfaction - Excellent

Areas Of Satisfaction

Areas Of Satisfaction - Working with Nick our Production Manger was great as he was always available to answer questions. Lola was also great during the design studio portion.

Additional Comments

Additional Comments - Good job

Additional Comments

Additional Comments - Satisfied with home

Areas Of Satisfaction

Areas Of Satisfaction - Our project manager Tim made the experience amazing! He was great

Suggestions

Suggestions - None, we’ve been very satisfied

Sales Experience

Sales Experience - Tom was fantastic!

Construction Experience

Construction Experience - Josh delivered results quickly and efficiently

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded my expectations in communication.

Areas Of Satisfaction

Areas Of Satisfaction - Tim Gilbert was GREAT to work with!

Areas Of Satisfaction

Areas Of Satisfaction - Alexis did a fantastic job and she was super sweet and helpful the entire time answering all of my questions.

Areas Of Satisfaction

Areas Of Satisfaction - There were lots of available floor plans which made finding the right one easier. Our sales rep Tom did great at communication and helping us look at multiple homes many times to find the right one.