Areas Of Satisfaction

Areas Of Satisfaction - Tim Gilbert was GREAT to work with!

Areas Of Satisfaction

Areas Of Satisfaction - Alexis did a fantastic job and she was super sweet and helpful the entire time answering all of my questions.

Areas Of Satisfaction

Areas Of Satisfaction - There were lots of available floor plans which made finding the right one easier. Our sales rep Tom did great at communication and helping us look at multiple homes many times to find the right one.

Areas Of Satisfaction

Areas Of Satisfaction - Joe was with us every step of the way and keep us informed with videos of the progress they were making on the house. I enjoyed the videos and actually was able to use them to get a quote from a painting company with them.

Areas Of Satisfaction

Areas Of Satisfaction - The staff met my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - Customer Service in all areas has been exceptional!

Additional Comments

Additional Comments - Our experience has been exceptional from the moment we decided to build with Allen Edwin. Our salesperson, project manager, and customer service support team are top notch, and we would recommend Allen Edwin to anyone looking for a high quality builder.

Professional & Organized

Professional & Organized - Follow up was good and overall professionalism was top notch.

Areas Of Satisfaction

Areas Of Satisfaction - We really liked our project manager - Eric. Very good communication in getting right back to us.

Sales Experience

Sales Experience - Stacy and Sam were great I was terrified of the process but they helped me right along I might not have understood everything but they were patient with me I appreciate that

Allen Edwin Closing Experience

Allen Edwin Closing Experience - Again the whole team were very patient and helped me through the process

Sales Experience

Sales Experience - Linda Williams was great.

Areas Of Satisfaction

Areas Of Satisfaction - Great communication during the build process.

Professional & Organized

Professional & Organized - So far all AEH associates have been very helpful and responsive to my needs.

Easier Than Expected

Easier Than Expected - Closing and getting into the home was a smooth process and was informed of what was needed to complete the transaction.

Recommend Builder

Recommend Builder - The people have been very helpful and responsive to my needs and/or issues.

Areas Of Satisfaction

Areas Of Satisfaction - Since moving from another state, the associates were very accommodating. Have been provided with sufficient information packets and contacts in case of problems or questions about the home.

Sales Experience

Sales Experience - Alexis did such an outstanding job throughout the purchasing process! She was consistently available by text every time I had a question or concern even on her days off! She always went above and beyond the scope for customer service. She is very professional, kind, and genuine and I believe Allen Edwin is very blessed to have her working for their company!

Allen Edwin Closing Experience

Allen Edwin Closing Experience - Very professional supportive and helpful as needed. Great communication and very happy with closing team.

Customer Care Experience

Customer Care Experience - Customer Care came by at 2 months and was very thorough and did an excellent job. He answered questions and gave me much training and advice for different things in my new home. I really appreciate this service and thank him for his time and support during the few hours he spent in my new home. Very friendly and professional appreciate this customer care support.

Areas Of Satisfaction

Areas Of Satisfaction - The whole process was made easy and simple so I didn’t have any stress. The sales support by Alexis was so helpful throughout and I feel she is such an asset during a new home build purchase process! I feel the Allen Edwin team works well with one another which is so important to make a company do well altogether. Project Manager did well getting the house completed quicker than expected! Great company to have to build your new future home.

Professional & Organized

Professional & Organized - The ebmntire buying and building process was seamless .. well thought out with every step imo .. working with Alexis and eventually jeff during the build . My gosh.. so helpful and such a relief .. 2nd home we've built with Allen Edwin .. very happy and satisfied.. good job 👏:)

Easier Than Expected

Easier Than Expected - My gosh .. from start to finish .. beginning with Alexis and finishing with Jeff worked out perfectly .. the build the closing the move .. almost painless .. definitely exciting

Recommend Builder

Recommend Builder - And I have

Additional Comments

Additional Comments - This is our 2nd allen edwin home in Fowlerville .. we moved to get closer to our grandson. Hopefully our last move ha ha . But if we need a 3rd ?? .. allen edwin is our choice.. best wishes to all and thnx from me and Tina

Professional & Organized

Professional & Organized - Excellent communication, always polite and attentive.

Sales Experience

Sales Experience - Enjoyed working with Crystal.

Construction Experience

Construction Experience - Josh was excellent to work with, He kept me informed, answered questions we had. Helped with items which we felt needed futher attention.

Areas Of Satisfaction

Areas Of Satisfaction - Sales and project managment during the construction process.

Construction Quality

Construction Quality - We are very happy with the construction quality and our Production Manager Mitchell Scott who was very nice and answered all of our questions and gave us peace of mind.

Sales Experience

Sales Experience - We were very happy with our sales counselor Alexis Waple who worked with us and helped us manage the sales experience even though we were out of state and had family sit in for us on several occasions.

New Home Showroom Experience

New Home Showroom Experience - Having a showroom consultant who owned an Allen Edwin home themself really helped our experience and made it feel more personal and us more comfortable.

Customer Care Experience

Customer Care Experience - Very satisfied with our overall customer care experience and our continued experience after the build.

Additional Comments

Additional Comments - Happy to be part of the Allen Edwin family and we are confident we made a good decision by using them as our builder and knowing we have warranties and a solid constructed home.

Construction Experience

Construction Experience - We enjoyed working with Chad he was probably one of our favorite people to work with and even waves when going by the house

Areas Of Satisfaction

Areas Of Satisfaction - Sales was straightforward and extremely convenient. Customer support after purchase has been top notch!

Additional Comments

Additional Comments - Overall, we enjoyed our home buying experience. Russ and Joe were fantastic. Customer service has been extremely reliable since move in as well.

Areas Of Satisfaction

Areas Of Satisfaction - Sales was straightforward and extremely convenient. Customer support after purchase has been top notch!

Additional Comments

Additional Comments - Overall, we enjoyed our home buying experience. Russ and Joe were fantastic. Customer service has been extremely reliable since move in as well.

Sales Experience

Sales Experience - Rene was professional n very great guy ..he got us the home we looking for at first time...impressed with customer service

Additional Comments

Additional Comments - Enjoying being a part of Allen Edwin family

Areas Of Satisfaction

Areas Of Satisfaction - Tom and Joe are great to work with before during and after the closing. We were very pleased with how fast we were able to move in.

Areas Of Satisfaction

Areas Of Satisfaction - Closing was well organized.

Construction Experience

Construction Experience - Eric Helton has been extremely helpful and quick to respond to any issues I bring up.

Areas Of Satisfaction

Areas Of Satisfaction - Customer Service from all departments

Areas Of Satisfaction

Areas Of Satisfaction - Everyone that we've met so far has been very professional and very friendly!

Additional Comments

Additional Comments - We are very happy with our new home. Thanks for everything!

Areas Of Satisfaction

Areas Of Satisfaction - Allen Edwin Homes met my expectations in terms of their attention to detail and response to my request to fix things.

Recommend Builder

Recommend Builder - I would definitely recommend Allen Edwin Homes to a friend.

Areas Of Satisfaction

Areas Of Satisfaction - Allen Edwin Homes exceeded all my expectations.

Additional Comments

Additional Comments - I bought a Bella three years ago and this experience was so much better. Allen Edwin Homes gets back to you when you reach out to them and you know what is going on. They have wonderful service.