Suggestions - They did good with me in everything. The whole process from day one to the day we closed was excellent.
Additional Comments - It was excellent.
Areas Of Satisfaction - Love the lay out
Areas Of Satisfaction - Alexis was awesome and made the process easy and answered all our questions early on in the process. Jeff also kept us informed on what to expect before and after closing.
Additional Comments - Excellent job and very efficient
Areas Of Satisfaction - Great communication
Areas Of Satisfaction - Time line of construction
Areas Of Satisfaction - Making necessary repairs in a timely manner. Couldn’t ask for more
Areas Of Satisfaction - Every step of the process was professional and
Areas Of Satisfaction - Their open communication exceeded my expectations. Josh and Crystal were fantastic, and easy to work with.
Areas Of Satisfaction - Customer service, communication, prompt responses to questions
Construction Experience - Yes! Russ was extremely thorough and helpful, and always responded to our questions in a timely manner.
Areas Of Satisfaction - Communication
Value Received - Yes, we are very happy with our home from Allen Edwin.
Construction Experience - Cory Gillette was very helpful and exceed expectations as far as providing excellent service. W
Allen Edwin Closing Experience - They were very helpful with everything and the closing seemed very simple.
Customer Care Experience - The responses I have received and continue to receive from Allen Edwin is very thorough and on time.
Additional Comments - Overall, I was very happy with this process and feel that Corey and Joe were our two main go to guys and they exceeded everything with us.
Professional & Organized - I was very easy to reach out to the agents and timely they responded back. Very helpful & informed
Construction Quality - I am really happy with the construction quality
Sales Experience - The sales counselor was very knowledgeable and helpful, he answered all my questions. Tom Valeko & Joseph Klingele are very kind & helped us during the sales process.
Allen Edwin Closing Experience - It was pleasure with Allen Edwin team & their timely response helped us to expedite the closing process
Areas Of Satisfaction - All the team member whom we interacted are very helpful. Satisfied with all the areas we have interacted & informed. 100% Satisfied
Areas Of Satisfaction - From sales to support, the team has been extremely helpful and communicate well
Areas Of Satisfaction - The timely build and customer service met my expectations.
Sales Experience - Rene always made himself available when needed.
Construction Experience - Eric has been super helpful and professional throughout this experience.
Areas Of Satisfaction - They met or exceeded my expectations because they were very pleasant and if something was wrong, they corrected it. I had no issues.
Areas Of Satisfaction - Organization of the process and services.
Areas Of Satisfaction - Communication and timeliness were outstanding.
Professional & Organized - The build process was well laid out, communicated, and went according to plan. Concerns were addressed and communication was frequent and timely.
Areas Of Satisfaction - Our sales counselor and production manager seemed to be advocates for us in the building process, while still being professional representatives of AEH.
Professional & Organized - The team was always on time and very responsive of all of our questions and needs!
Value Received - Moving to the Midwest from Georgia, I can confidently say that I received fair value for my money.
Sales Experience - Crystal was heaven sent. So much energy and enthusiasm in a person. Very responsive and goes above and beyond when needed. She was always on time and present during and even after the buying process.
Construction Experience - Josh was a joy to work with. Always cool, calm, and collected. He was always on time and present during and even after the buying process. Thank you so much Josh!
Areas Of Satisfaction - sales and PM customer service
Areas Of Satisfaction - When we had questions, they where answered promptly via text, phone and email. Rom day one, communication at all levels was fantastic.
Areas Of Satisfaction - Response to issues was prompt.
Areas Of Satisfaction - I think in general the quality of the construction of the house. Since we have moved, we have very minor details, everything was working great. The quality of the work was great.
Areas Of Satisfaction - In all areas