Sales Experience

Sales Experience - Stacy and Sam were great I was terrified of the process but they helped me right along I might not have understood everything but they were patient with me I appreciate that

Allen Edwin Closing Experience

Allen Edwin Closing Experience - Again the whole team were very patient and helped me through the process

Sales Experience

Sales Experience - Linda Williams was great.

Areas Of Satisfaction

Areas Of Satisfaction - Great communication during the build process.

Professional & Organized

Professional & Organized - So far all AEH associates have been very helpful and responsive to my needs.

Easier Than Expected

Easier Than Expected - Closing and getting into the home was a smooth process and was informed of what was needed to complete the transaction.

Recommend Builder

Recommend Builder - The people have been very helpful and responsive to my needs and/or issues.

Areas Of Satisfaction

Areas Of Satisfaction - Since moving from another state, the associates were very accommodating. Have been provided with sufficient information packets and contacts in case of problems or questions about the home.

Sales Experience

Sales Experience - Alexis did such an outstanding job throughout the purchasing process! She was consistently available by text every time I had a question or concern even on her days off! She always went above and beyond the scope for customer service. She is very professional, kind, and genuine and I believe Allen Edwin is very blessed to have her working for their company!

Allen Edwin Closing Experience

Allen Edwin Closing Experience - Very professional supportive and helpful as needed. Great communication and very happy with closing team.

Customer Care Experience

Customer Care Experience - Customer Care came by at 2 months and was very thorough and did an excellent job. He answered questions and gave me much training and advice for different things in my new home. I really appreciate this service and thank him for his time and support during the few hours he spent in my new home. Very friendly and professional appreciate this customer care support.

Areas Of Satisfaction

Areas Of Satisfaction - The whole process was made easy and simple so I didn’t have any stress. The sales support by Alexis was so helpful throughout and I feel she is such an asset during a new home build purchase process! I feel the Allen Edwin team works well with one another which is so important to make a company do well altogether. Project Manager did well getting the house completed quicker than expected! Great company to have to build your new future home.

Professional & Organized

Professional & Organized - The ebmntire buying and building process was seamless .. well thought out with every step imo .. working with Alexis and eventually jeff during the build . My gosh.. so helpful and such a relief .. 2nd home we've built with Allen Edwin .. very happy and satisfied.. good job 👏:)

Easier Than Expected

Easier Than Expected - My gosh .. from start to finish .. beginning with Alexis and finishing with Jeff worked out perfectly .. the build the closing the move .. almost painless .. definitely exciting

Recommend Builder

Recommend Builder - And I have

Additional Comments

Additional Comments - This is our 2nd allen edwin home in Fowlerville .. we moved to get closer to our grandson. Hopefully our last move ha ha . But if we need a 3rd ?? .. allen edwin is our choice.. best wishes to all and thnx from me and Tina

Professional & Organized

Professional & Organized - Excellent communication, always polite and attentive.

Sales Experience

Sales Experience - Enjoyed working with Crystal.

Construction Experience

Construction Experience - Josh was excellent to work with, He kept me informed, answered questions we had. Helped with items which we felt needed futher attention.

Areas Of Satisfaction

Areas Of Satisfaction - Sales and project managment during the construction process.

Construction Quality

Construction Quality - We are very happy with the construction quality and our Production Manager Mitchell Scott who was very nice and answered all of our questions and gave us peace of mind.

Sales Experience

Sales Experience - We were very happy with our sales counselor Alexis Waple who worked with us and helped us manage the sales experience even though we were out of state and had family sit in for us on several occasions.

New Home Showroom Experience

New Home Showroom Experience - Having a showroom consultant who owned an Allen Edwin home themself really helped our experience and made it feel more personal and us more comfortable.

Customer Care Experience

Customer Care Experience - Very satisfied with our overall customer care experience and our continued experience after the build.

Additional Comments

Additional Comments - Happy to be part of the Allen Edwin family and we are confident we made a good decision by using them as our builder and knowing we have warranties and a solid constructed home.

Construction Experience

Construction Experience - We enjoyed working with Chad he was probably one of our favorite people to work with and even waves when going by the house

Areas Of Satisfaction

Areas Of Satisfaction - Sales was straightforward and extremely convenient. Customer support after purchase has been top notch!

Additional Comments

Additional Comments - Overall, we enjoyed our home buying experience. Russ and Joe were fantastic. Customer service has been extremely reliable since move in as well.

Areas Of Satisfaction

Areas Of Satisfaction - Sales was straightforward and extremely convenient. Customer support after purchase has been top notch!

Additional Comments

Additional Comments - Overall, we enjoyed our home buying experience. Russ and Joe were fantastic. Customer service has been extremely reliable since move in as well.

Sales Experience

Sales Experience - Rene was professional n very great guy ..he got us the home we looking for at first time...impressed with customer service

Additional Comments

Additional Comments - Enjoying being a part of Allen Edwin family

Areas Of Satisfaction

Areas Of Satisfaction - Tom and Joe are great to work with before during and after the closing. We were very pleased with how fast we were able to move in.

Areas Of Satisfaction

Areas Of Satisfaction - Closing was well organized.

Construction Experience

Construction Experience - Eric Helton has been extremely helpful and quick to respond to any issues I bring up.

Areas Of Satisfaction

Areas Of Satisfaction - Customer Service from all departments

Areas Of Satisfaction

Areas Of Satisfaction - Everyone that we've met so far has been very professional and very friendly!

Additional Comments

Additional Comments - We are very happy with our new home. Thanks for everything!

Areas Of Satisfaction

Areas Of Satisfaction - Allen Edwin Homes met my expectations in terms of their attention to detail and response to my request to fix things.

Recommend Builder

Recommend Builder - I would definitely recommend Allen Edwin Homes to a friend.

Areas Of Satisfaction

Areas Of Satisfaction - Allen Edwin Homes exceeded all my expectations.

Additional Comments

Additional Comments - I bought a Bella three years ago and this experience was so much better. Allen Edwin Homes gets back to you when you reach out to them and you know what is going on. They have wonderful service.

Professional & Organized

Professional & Organized - Allen Edwin Homes was totally professional and organized. They were completely on top of things. We were always really relieved when speaking with Allen Edwin Homes. They always had answers to our questions.

Value Received

Value Received - The housing market is crazy right now. The house that we got is absolutely beautiful for the money we paid. We are happy with what we got.

Sales Experience

Sales Experience - Jeff was amazing.

Areas Of Satisfaction

Areas Of Satisfaction - Allen Edwin Homes exceeded my expectations with their customer service. I never felt pressured or pushed into anything. They made sure the floor plan was perfect for us. They provided plenty of opportunities and options for us to choose from. It was a great experience. There are a lot of times with sales that I feel pushed or rushed into a quick sale to close fast. I never felt that with Allen Edwin Homes.

Areas Of Satisfaction

Areas Of Satisfaction - My sales rep is always super helpful. The sale is over, but he is still responsive.

Value Received

Value Received - In todays market, the newly built home from Allen Edwin offers way more value than overpriced 50-100 year old homes in the area! Nice flawless designs, simple and immaculate construction. Great value for the money.

Sales Experience

Sales Experience - Crystal Haydo was excellent. She really sold me the house that was right for me, answered all the questions and was very supportive during the process. If I have an opportunity in the future, I will definitely buy from her again, or recommend her to others.

Construction Experience

Construction Experience - John Tucker was outstanding. He answered all my questions, corrected all the minor things about the house before closing with attention to the detail. He is very knowledgeable and competent. I feel like I got a high quality product.

Easier Than Expected

Easier Than Expected - It was very easy to buy a home with Allen Edwin.

Areas Of Satisfaction

Areas Of Satisfaction - Home quality and design, sales process, closing, move in ready home, and customer care after home was sold.

Professional & Organized

Professional & Organized - Rene and Eric were both on top of ever question and concern I had.

Value Received

Value Received - Working with Rene and Eric really showed me the value of the home and how the process worked.

Construction Quality

Construction Quality - The home was built nicely and any issue was immediately resolved.

Sales Experience

Sales Experience - I felt like I was given real world assurance during the buying process.

Construction Experience

Construction Experience - I was thoroughly walked through each step of the building process which gave me peace of mind.

Lender Closing Experience

Lender Closing Experience - I appreciated all the support and assistance from my lender Tom.

Allen Edwin Closing Experience

Allen Edwin Closing Experience - The closing process was straightforward and they worked quickly to get the process completed.

Customer Care Experience

Customer Care Experience - Customer Care has been there for me quickly whenever I had a question or concern come up.

Areas Of Satisfaction

Areas Of Satisfaction - The added value of workmanship and communication was top of the line.

Additional Comments

Additional Comments - I look forward to continuing my good relationship with the company and will recommend Allen Edwin to others when they are looking for new homes. Thank you all!!

Areas Of Satisfaction

Areas Of Satisfaction - Tim Gilbert was amazing

Areas Of Satisfaction

Areas Of Satisfaction - I love everything about our home. But the kitchen is my favorite!!! I love It !!

Additional Comments

Additional Comments - My experience with Allen Edwin Home was very good and if any concerns they would listen and handle it in a professional and timely manner.

Areas Of Satisfaction

Areas Of Satisfaction - Working directly with Mr. Helton. He provided prompt and courteous response.

Additional Comments

Additional Comments - Overall we had a very good experience with the purchase of our home