Everything met and exceeded my expectations
Laura (I think that was her name) was so helpful it made this part easy for me.
How quickly the home was built.
Sales and service teams were great
Tom is a great guy that we have developed relationship with since we got into this project. His determination to make things work is unparalleled. Working with him is probably the best experience as far as this project is concerned.
Sales and Construction.
Commitment to delivering the home as promised.
The lender and closing, Was one of the best and easiest parts of this entire process. I have recommended this lender to multiple friends.
Our sales consultant was better than I could ever have expected!
The customer service aspect was great.
Quick communication and correspondence.
Communication was great.
Trevor is the absolute best. He truly listened to what I was looking for, understood my wants without my even saying them and was supportive even after the sale was over.
Trevor and my realtor walked through the showroom with me. They took an overwhelming experience and made it fun and exciting!
Kevin always kept me informed throughout the entire process. He treated my home like one of his own and made it an easy process to build with him!
Overall, my experience was the better than I could have imagined for my first home buying experience! I would highly recommend Allen Edwin to anyone looking for a new home!
Communication exceeded my expectations.
Everything was really pleasant.
Trevor was great!
Wonderful & highly professional staff!
It was just an overall smooth process. You seem to have the process down to a t. Our house was finished earlier than expected as well.
Overall we had a great experience. Very smooth process
Joe was fantastic. Good guy.
I felt so incredibly comfortable working with everyone! We didn’t even know we wanted a new build home but after meeting with Randy, we knew it was the right fit. Randy passed us on to John who was fantastic to work with through the entire build process. He was available whenever we had a question and made us feel a part of the whole process! Then Mitch was very helpful in answering all of our questions at the 2 month home walkthrough. Great experience throughout! Our family members walk into our home and say it looks like a home straight from HGTV!
Allen Edwin has been accommodating, congenial and thorough from the very start. We sincerely appreciate the support and guidance from all parties involved in our new home construction.
Our project manager, Eric Helton, was great. He was responsive, flexible, helpful and friendly. He was wonderful to work with.
Randy was awesome, straight shooter from the beginning. For somebody in sales that seemed a little bit different and we really appreciated it. When we’re ready for another build with Allen Edwin we will definitely be reaching out to Randy
We were very impressed, As it really made the building experience. We had a newborn at the show room and our designer was so patient and kind. Literally 10 out of 10 experience!!!
We honestly drove through the site with Randy and didn’t think it was possible, by the end of the day we put down the deposit. Within a few weeks before the build started Brandon reached out to let us know who he was and asked if we had any questions. From there the build went extremely fast and smooth. I’m in Construstion Management as well so it was hard for me to not be in the house everyday. Literally from the day the foundation was back filled I went there 3/4 times a week. I always went there to pick it apart and to catch something and I never found anything. All the way to closing Brandon was engaged and involved with Jamie and I, and we could of been happier. GREAT JOB!
It went very smooth, best part- Randy reached out to tell us about waving the closing cost because of being a Veteran. Katie & Jim also reached out to confirm we needed no money at closing and it made my Wife cry. In a good way! Whoever made that call I just want to say thank you. I’m a massive advocate to the Veteran community with the Fisher House. I have recommended a lot of my fellow Vets to Randy, Allen Edwin and HomeFirst. From this aspect THANK FOR DOING THIS.!!!
YES! Tenfold, we cannot wait to build another if given the right location.
1. Brandon Rowe, he did a great job during and after the build. He a a massive asset for Allen Edwin. Don’t be mad but I’m trying to steal him for Toll Brothers! 2 . Randy, we cant wait to work with him again. 3. Katie & Jim from HomeFirst. I love these people, and plan to us them as much as possible.
THANKS AGAIN! It’s been fun and satisfying. O
Ryan did a great job communicating with me and making sure that everything was done right and on time.
The home was beautifully built.
The communication was great. Henry, my building supervisor sent me weekly updates and always answered the phone for my questions. When he said something would be done - it was done, and quickly. I trust both Henry and Allen Edwin and will probably buy more.
The staff that we worked with were always willing to answer questions. If they didn't know the answer they would find someone who did.
Lori Myers is simply the best! Awesome with all the questions we had, and still follows up to this day.
Erick Bojak is professional, down to earth, and just easy to work with. He went through every part of the construction process step by step. Probably one of the best home buying experiences I’ve ever had!
We’ve never built a new home before, and thought it would be crazy and stressful. Honestly it was completely the opposite. We knew what to expect every step of the way. Especially from Lori, and Erick!
Our sales person, Laurie Myers, and our Project Manager, Eric Bujak, both went above and beyond to make our home building process stress free!! They were always available to answer questions, or meet us at the house. We are very thankful for their attention to detail and willingness to go the extra mile to make sure we were comfortable in our decisions and with the process!
The overall process was extremely easy with hardly any stress at all! This is amazing! We loved watching our home be built. Everything Allen Edwin said they would do - they delivered on! Our Sales person and project manager were so great to work with! Due to our project manager, Eric, and sales person, Laurie, we felt confident our home was being built with care and quality! Thank you!!
Affordability and the fact that it was done and available when we found it.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Allen Edwin Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys