Professional & Organized - Everyone we interacted with was professional and respectful. Our sales guy Rene was absolutely fantastic!
Sales Experience - Rene in SW MI was the best part of our experience. He was always there to support our questions especially as we went through 3 project managers. He wasn’t pushy, he was personable and responsive!
Lender Closing Experience - Cross Country was awesome! Kept us informed and made the process really easy! We appreciated the seamless process between them and AE
Easier Than Expected - Overall it was a pretty easy process
Suggestions - The overall home purchase was a pretty good experience.
Areas Of Satisfaction - Everyone we spoke to was very knowledgeable and professional and nice.
Areas Of Satisfaction - Tom Valeko was very easy to get in contact with. Provided great service and new the answer to every question asked. Plus, followed up with us after the service was completed. Would recommend him to anyone!
Professional & Organized - I was always kept informaed of progress and upcoming milestones. Any questions were answered propmtly.
Value Received - The price per square foot was competitive .
Easier Than Expected - This is the 3rd house I have had build, by far the smoothest and easieast experience.
Sales Experience - Joe was great to work with and very communicative throughout the build.
Construction Experience - Kenny was great! He provided more communication than expected and went above and beyond for us. We appreciate him so much and he is the one who made the whole thing worth while!
Sales Experience - Crystal was incredible, she went above and beyond.
Construction Experience - John Tucker made the experience easy and did everything he could to accommodate us. He gets a 10!
Customer Care Experience - Rodney is a rockstar!
Areas Of Satisfaction - Everything from sales to construction to customer care exceeded my expectations.
Additional Comments - Big thanks to Brett Routhier for treating us like family! ;)
Customer Care Experience - I would say that is good. They are pretty good.
Areas Of Satisfaction - The weekly updates on the progress of the house and always willing to help in any way that they can
Customer Care Experience - Nate who has worked with us has been phenomenal.
Sales Experience - Joseph rocks! :) Knowledgeable and honest.
Construction Experience - Andrew da bomb. Very accommodating and knowledgeable.
Areas Of Satisfaction - They met or exceeded my expectations in the quality of the home's build. It was good.
Areas Of Satisfaction - The process was very easy and straight forward overall. We had a great experience with our project manager and sales rep.
Sales Experience - My agent was good!
Sales Experience - The sales conselor was good
Areas Of Satisfaction - They met or exceeded my expectations, as they were responsive and stayed on top of it.
Suggestions - Everything was good and quick and easy. I had my home in three months
Lender Closing Experience - Tom was absolutely incredible! The whole loan in lending process was the best I’ve ever experienced
Sales Experience - colleen Bloom and Jason were exceptional and easy to work with great people and great experience
Construction Experience - we had our 2 month and I forget his name but he was so kind and helpful
Lender Closing Experience - very smooth
Easier Than Expected - i am so happy with overall experience
Areas Of Satisfaction - everything has been great
Areas Of Satisfaction - i was satisfied with overall build of the house
Suggestions - everything was good for me
Areas Of Satisfaction - They did well with explaining the build, the features, and customer service is great
Areas Of Satisfaction - I appreciated the seamless transition to moving in immediately after closing
Sales Experience - Alexis is the best person in their sales office that woman deserves a raise!
Lender Closing Experience - Brendon was the absolute best! Fully recommend him and Huntington!
Areas Of Satisfaction - Customer service
Lender Closing Experience - Our mortgage lender was very professional and worked hard to make the experience with their side go smoothly.
Allen Edwin Closing Experience - The Allen Edwin closing staff was responsive and professional.
Areas Of Satisfaction - Everything i picked out is right