Communication was amazing and appreciated
We were very happy with the entire process.
Very knowledgeable with the home function
Is amazing process and very nice time build house with Allen Edwin!!! The showroom process is amazing because costumers can pick our own idea and project!!! Check the house with the production manager how is the building process and go inside is was amazing experience!!!!! I wish we have that experience again!!!! I would like to say they are the best !!!!
Jeff did a great job explaining the process and keeping us up to date
Karen and Jon are very knowledgeable and helpful
Kevin is awesome.
The timeline for the house being built far exceeded our expectations about when we'd be able to move in.
Getting the home built and things ready in a timely manner!
I did enjoy seeing the home as it was being built and close contact with Allen Edwin when we had questions or concerns !
Our Construction Consultant Jon was GREAT !
Sales, whenever we needed anything Laurie was always available.
jeff has been great to work with
nolan has been great to work with
Our builder Eric was exceptional. He was way better than I expected.
Overall build quality, updates on construction
Project manager, Joe was very thorough and helpful throughout the entire build.
They were super friendly and super helpful.
I had a great experience and would recommend it to a friend.
In my experience with Allen Edwin, they were very professional, organized, and had great communication.
Brent was very knowledgeable, professional, and had good communication.
We enjoyed selections experience. Everyone was friendly and helpful.
We loved working with Ryan. He is very knowledgeable, professional, friendly, and also had great communication. Even after moving in he has been willing to help and give suggestions when issues arise.
We worked with a preferred lender and I believed that helped closing go smoothly. Blaine was organized, knowledgeable, and helpful to get us the best rate and make sure closing went smoothly.
The closing staff was excellent! They were very organized and helped to rush things so we could move in before the holidays.
So far they have been great to work with!
We had a poor experience with building in the past so building again made us nervous. We were very pleasantly surprised how professional, organized, upfront, and knowledgeable Allen Edwin was to work with. We appreciated all the communication and how easy everyone was to work with.
Absolutely! We have had a wonderful experience so far.
Communication, organization, and timeframe! We really enjoyed working with our project manager and getting weekly updates and occasional walk-throughs.
I can’t think of anything at the moment. We had a great experience.
We really enjoyed the whole building experience and are very much enjoying our new home!
They met my expectations in all areas.
Chad was fantastic. Great communication, very helpful
Linda was great!
The details that were provided by John and Mitch on how the home works and sales with Linda. Thanks John, Mitch and Linda
Joe was very professional and responsive to our emails. And he also took care of our concerns when we brought them up him.
Allen Edwin’s closing staff seemed very professional and thorough.
Our project manager was very professional, as well as the Rodney from the customer service department. Brett our salesman and every other employee we interacted with was very kind, responsive and professional.
Linda is the best she went above and beyond to make the experience a great one. From day one Linda made sure my question where answered and concerns where heard. Linda has a great personality. She brought me comfort even when things didnt go as planned. If I had to do it over again I would stick with linda because I trust that she will get the job done. Thank you for being there and providing a line of open communication. Linda needs a raise!
We needed a home quick and Allen Edwin worked with us to get us in as quick as possible
The experience was good overall. Very happy with our home.
Keep up the great work of sheltering America
The home was built quickly, which was nice to allow us to slowly move into the home
John Tucker was awesome! Great help when i asked questions
Can’t say enough about the construction side. It was a great experience.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Allen Edwin Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys