Construction Experience - Chad was absolutely wonderful to work with. He’s was very organized and kept us updated throughout the building process.
Areas Of Satisfaction - Customer service has been excellent!
Additional Comments - Thank you. Overall, I had a great experience.
Areas Of Satisfaction - Response time from Ray was great. I love our house. Overall I think everything is fantastic.
Sales Experience - Ray was fantastic
Areas Of Satisfaction - You all met or exceeded all expectations. Related but not limited to closing, construction quality, and structure.
Professional & Organized - From salesman Ray especially, office staff for handling with mortgage and field staff getting home done quickly
Sales Experience - Ray is the best and handled everything to a T
Lender Closing Experience - Very efficient and on top of all aspects
Allen Edwin Closing Experience - A+
Areas Of Satisfaction - Ray and mortgage staff Floor plan and product selection done well
Areas Of Satisfaction - They have good follow-up after we move in and are diligent about checking to make sure we are satisfied with everything. With that, they met or exceeded my expectations.
Easier Than Expected - It has been easy to make contact and get questions answered.
Areas Of Satisfaction - Employees have been amazing. Each has been very personable, friendly and full of advice or direction.
Recommend Builder - Big time
Areas Of Satisfaction - Communication and customer service
Suggestions - Honestly everything was great, I don’t have any specific suggestions for improvement at this time but keep up with the good work
Additional Comments - We had a very wonderful experience from start to finish. And the team was very helpful, professional, and made the process easy for us!
Areas Of Satisfaction - Allen Edwin always answered our questions, no matter how big or small.
Areas Of Satisfaction - Colleen was great and provided us with the best care
Areas Of Satisfaction - Great communication from day one.
Areas Of Satisfaction - Overall, the house in general is a very nice house.
Areas Of Satisfaction - Very easy to work with and kept us informed of progress along the way
Areas Of Satisfaction - They were really easy to work with and answered all of our questions, and that met or exceeded my expectations.
Areas Of Satisfaction - Timeliness and commitment to get the job done
Areas Of Satisfaction - They exceeded my expectations in agent delivery and agent communication.
Areas Of Satisfaction - Great communication between our Realtor and building supervisor during construction
Areas Of Satisfaction - We really like our homes layout and size!
Areas Of Satisfaction - The closing department was communicative and did exactly what was said
Construction Experience - Tyler Wallin was an exceptional project manager! Very easy to work with, listened to my concerns & properly addressed any issues, am grateful he lead the job.
Areas Of Satisfaction - Great team of people to work with.
Lender Closing Experience - Quick fast friendly!
Areas Of Satisfaction - Overall very happy to have downsized to a new home within our budget.
Additional Comments - I've had a positive experience. This is my second home purchase, so I've become a repeat customer.
Professional & Organized - Working with Alexis Waple was a truly amazing experience, she made the process so stress free and really enjoyable.
New Home Showroom Experience - Such a fun experience! Everyone was so friendly and Mara was amazing to work with
Allen Edwin Closing Experience - Working with Theresa and Kevin was so amazing. Them paired with Alexis are the DREAM TEAM!
Additional Comments - We have been so happy and in love with our new home. For this market we couldn't recommend this process enough for young families that are growing. We were able to build a new home where we can grow into for a very reasonable price!