Areas Of Satisfaction

Areas Of Satisfaction - Sales experience was fantastic; Tom has maintained a great relationship with us even outside the sales process. He genuinely cares about his customers and remembers the details!

Professional & Organized

Professional & Organized - John Tucker (Production Manager) was incredibly helpful in keeping us informed each week about the progress of the project. He provided prompt updates and took the time to clearly explain everything and answer all of our questions. When we noticed a crack in a window, John reported it immediately and had it replaced very quickly. He showed great patience throughout the process and was always willing to address any concerns my wife and I had.

Sales Experience

Sales Experience - Tom, our sales counselor, made the home signing process smooth and stress-free by clearly explaining everything along the way.

Allen Edwin Closing Experience

Allen Edwin Closing Experience - smooth and helpful , always top on stuff by latrice johnson

Areas Of Satisfaction

Areas Of Satisfaction - production manager,sales counselor,closing team, on time construction,model of our home

Professional & Organized

Professional & Organized - Working with Linda and Scott was a breeze.

Areas Of Satisfaction

Areas Of Satisfaction - Allen Edwin Homes met/exceeded my expectations with their customer service.

Areas Of Satisfaction

Areas Of Satisfaction - Adam and Tyler exceeded my expectations in communicating and provided excellent service to our family.

Additional Comments

Additional Comments - We really love our home!

Professional & Organized

Professional & Organized - All interactions were positive and our questions were answered.

Sales Experience

Sales Experience - Tom and Cody were accessible and knowledgeable.

Lender Closing Experience

Lender Closing Experience - Independent Bank (Maggie and A.J.) provided us with an exceptional loan experience.

Areas Of Satisfaction

Areas Of Satisfaction - The emphasis on energy efficiency and the layout of the condo.

Areas Of Satisfaction

Areas Of Satisfaction - great follow up and quick to reply to our questions

Areas Of Satisfaction

Areas Of Satisfaction - Nick Jensen and Ryan McCoy were great to work with! Highly recommend them.

Additional Comments

Additional Comments - Thank you for a great experience!

Professional & Organized

Professional & Organized - From our first visit to the community, I knew we were home. Chrystal professionalism far exceeded my expectations, and she took great care in ensuring all of our questions were answered, as well as being flexible with multiple showings. Prior to closing we had the final walk through with John. He is an exemplary professional and knows his homes like no other home builder I have encountered.

Value Received

Value Received - We had been looking at homes for a short time, and didn't consider a new construction home based on the homes within our price range. When we took a quick look, just to cross it off the list, we were stunned at the quality of homes Allen Edwin turns out for a super reasonable cost.

Construction Quality

Construction Quality - I have been in the construction industry for more than 20 years, and I am extremely happy with the product that Allen Edwin produces. These house are built with care and detail. The workmanship and materials exceed the industry standards, and a beautifully, sound, and efficient home is the end result. Our family couldn't be happier!

Sales Experience

Sales Experience - Chrystal H was an absolute God send. She is professional and personal both at the same time. She answered all of our questions, showed the entire line of homes and covered all of our options. Since we were ready to move in as quick as possible, Chrystal was flexible and was always available for impromptu showings. The personal touches she provided, as well as, understanding our family needs, she was imperative in our decision of what home would suit our needs the best.

New Home Showroom Experience

New Home Showroom Experience - Beautiful Showroom that showcases Allen Edwin's quality and detail, and the amazing amenities and options.

Construction Experience

Construction Experience - John was amazing during the final walk through, as well as getting all of the minor imperfections noted and corrected within a short turn around time. John was very informative on the inner workings and functionality of the home prior to the closing, as well as, during the second month inspection.

Lender Closing Experience

Lender Closing Experience - Fastest and the easiest closing EVER, but it didn't feel rush at all. I felt like the communication across the board was superb and every detail was covered.

Allen Edwin Closing Experience

Allen Edwin Closing Experience - Very satisfied! Personal and informal, but extremely professional.

Customer Care Experience

Customer Care Experience - The crew that returned to fix some of the minor issues that were noted on the 2 month inspection was great! Did nice timely work and were profession, respectful, as well as personal.

Recommend Builder

Recommend Builder - To any one looking for a house! Allen Edwin experience far exceeded my expectations and the professionalism and detail during the entire process was outstanding!

Areas Of Satisfaction

Areas Of Satisfaction - Far Exceeded my expectations.

Suggestions

Suggestions - I wouldn't change a thing!

Additional Comments

Additional Comments - I will turn to Allen Edwin to build my next home, based on the overall experience, the quality of workmanship, the end product, and more over the team that you guys have assembled is amazing.

Areas Of Satisfaction

Areas Of Satisfaction - The weekly updates provided by the Production Manager we a great reference point and provided great insight to where the build was at each stage.

Areas Of Satisfaction

Areas Of Satisfaction - Allen Edwin Homes met and exceeded my expectations with their attention to detail and the overall customer service I experienced first hand. Talking to people in person was really nice. They were really knowledgeable in explaining everything to me.

Suggestions

Suggestions - I can't think of any areas that need improvement. Everything from my experience was very well handled. I didn't find myself lacking anything.

Sales Experience

Sales Experience - Tom Valeko from Sales was experienced, informative and engaging. He is a motivated, driven, passionate salesperson. There characteristics factored into the overall equation which led to the final decision to commit to the property. Thanks Tom

Construction Experience

Construction Experience - Appreciate Joseph Klingele's attentiveness and willingness to resolve issues as they arise. Thanks Joe

Areas Of Satisfaction

Areas Of Satisfaction - Tom Valeko from Sales was experienced, informative and engaging. He is a motivated, driven, passionate salesperson. There characteristics factors into the overall equation which led to the final decision to commit to the property. Thanks Tom

Areas Of Satisfaction

Areas Of Satisfaction - The weekly updates on the building progress of the house met my expectations.

Suggestions

Suggestions - I am pretty satisfied with how everything was. I was updated weekly on the completion of the house. The manager was really good about providing updates.

Areas Of Satisfaction

Areas Of Satisfaction - The floor plan was very good.

Areas Of Satisfaction

Areas Of Satisfaction - My production manager was outstanding.

Areas Of Satisfaction

Areas Of Satisfaction - My project manager was great

Areas Of Satisfaction

Areas Of Satisfaction - Showroom and finishes are nice and modern

Areas Of Satisfaction

Areas Of Satisfaction - Sales, project manager and customer service

Additional Comments

Additional Comments - Very happy with your response time on all matters.

Professional & Organized

Professional & Organized - On top of everything and kept me informed

Value Received

Value Received - It’s a beautiful house!

Construction Quality

Construction Quality - Everything is well made and sturdy

Sales Experience

Sales Experience - The team at Allen Edwin always helps me out.

Construction Experience

Construction Experience - Nick is so professional and helpful

Areas Of Satisfaction

Areas Of Satisfaction - Warranty repairs

Recommend Builder

Recommend Builder - Brent Tucker is highly recommenced.

Areas Of Satisfaction

Areas Of Satisfaction - I think the application and approval process was excellent. I think the customer service and prompt repairs are equally important.

Professional & Organized

Professional & Organized - Everyone was very professional during the process as well as very organized with being able to pull up our file when we had questions on something particular!

Value Received

Value Received - We’ve had no complaints as we are coming up on being in our home for 3 months.

Sales Experience

Sales Experience - When we first started the process with Allen Edwin we had no intentions of purchasing property to build as quick as we did. However Adam was very upfront and honest with prices and the process that made it easy to make such a quick decision to build! We walked many models and spoke for hours on how to make this process smooth for us, and it was nothing short of that!

Recommend Builder

Recommend Builder - We’ve already recommend to a few friends in the northwest area region to Allen Edwin and hope they plan to buy/build with you guys!

Areas Of Satisfaction

Areas Of Satisfaction - Each and every person involved in our building process was very communicative and attentive to our questions and concerns! That is so important with making such a huge purchase!

Areas Of Satisfaction

Areas Of Satisfaction - Home orientation was the best.