Additional Comments - We love our home!! And we would do it again
Areas Of Satisfaction - The Allen Edwin team really made it fast & easy to get into a brand new home. And you get a lot of bang for your buck.
Professional & Organized - My home was built according to schedule.
Value Received - The purchase of my home is money well spent.
Sales Experience - There were no hidden costs.
Lender Closing Experience - My lenders are a preferred lender, who came through for me when all odds were against me. I'm eternally grateful!
Customer Care Experience - The customer service is excellent.
Easier Than Expected - I am a first time home buyer and didn't have a clue. Allen Edwin made this process smooth for me.
Recommend Builder - I've been enjoying showing my beautiful home to family and friends and they love it. I've been recommending Allen Edwin already.
Areas Of Satisfaction - All areas! I have no complaints at all.
Sales Experience - Rene Rodriguez our sales guy, did a great job in our house search, always answered our question and he was very kind with us.
Construction Experience - Eric our production manager does a great and outstanding work and attention on us. Since the first day till now he answer fast all our questions and solve what we need.
Allen Edwin Closing Experience - Everything was great!
Areas Of Satisfaction - Floor plan design is open and modern. The 3 month and 12 month return inspections, to make any needed repairs from the house settling and moving.
Additional Comments - Allen Edwin Homes are a very affordable option when building a new home.
Areas Of Satisfaction - Nick and Joe are great people to work with and very friendly! If they don't have an answer, they will find it for you.
Areas Of Satisfaction - Customer service and overall construction of the overall home
Professional & Organized - We received a large binder with all the information about Allen Edwin's building process.
New Home Showroom Experience - The Showroom is awesome. Seeing & touching the actual products and color choices instead of looking at them in a catalog made the decisions much easier. Also, our design constultant (Megan) was very helpful. She explained the price differences for each selection and let us take our time making a decision.
Construction Experience - Mitchell Scott gave us updates each week. Whenever I had a question, he responded quickly with the answer. The job site was always ready when we scheduled a visit and he went the extra mile to make sure it was cleaned up. When we moved in, the house was vacuumed & dusted, windows cleaned and the unfinished basement portion and garage were power washed.
Lender Closing Experience - Brendan at Huntington Bank was very helpful, friendly and efficient. Good experience!
Areas Of Satisfaction - The interior of our house is top notch.
Construction Experience - Andrew was great to work with! Empathetic to the situation of downsizing my 82 -year-old Dad from the house he occupied for 46-years. Kept me informed of major milestones and sent photos as his house under construction progressed. Very appreciative as I was managing this process 3 states away.
Areas Of Satisfaction - The sales and finance process was flawless
Areas Of Satisfaction - The salesperson, Linda, exceeded my expectations. She was pretty good. The responsiveness and follow up of Allen Edwin Homes, exceeded my expectations.
New Home Showroom Experience - Our consultant was excellent and gave many quality suggestions!
Easier Than Expected - We've built with them before, the experience was about as easy as expected.
Additional Comments - A Seamless Home Purchase Experience I recently purchased a home through Allen Edwin/Tom Valeko, and I couldn’t be happier with the entire experience. From the very beginning, the process was smooth, professional, and well-managed. The attention to detail and help during inspection gave me full confidence in my decision. What truly made the experience great was the support from the Tom, he was incredibly responsive, supportive with mortgage company (also recommended - GVC/Dwaine), guiding our family through each step with clarity. Closing went off without a hitch, and even after the purchase, they followed up to make sure everything was going well. If you’re looking to buy a new home, I would recommend you to swing by and check with them.
Allen Edwin Closing Experience - Super fast and efficient
Recommend Builder - Nick has been incredibly easy to work with during the construction of our home
Professional & Organized - Adam Walker and Eric Helton were very polite and professional. They were always respectful and handled everything efficiently.
Sales Experience - We had a fantastic experience working with Adam Walker. He was always readily available, took the time to thoroughly explain everything, and never seemed bothered by our questions. We truly couldn't have asked for a better sales counselor.
Construction Experience - Our experience with the Production Manager, specifically Eric Helton, has been outstanding. Eric is truly amazing and embodies everything you could hope for in a production manager. Throughout the process, both before closing and even afterwards, he has been consistently present and proactive. He has personally checked in multiple times to ensure everything is going well. Eric clearly has a real knack for his job, and it was a genuine pleasure working with him. He consistently went above and beyond to make sure everything was okay.
Recommend Builder - Yes, I would recommend Allen Edwin as a builder. With any new construction, it's inevitable that issues will arise. What truly matters is how these issues are handled and the steps taken to correct them. In our experience with Allen Edwin so far, they have consistently addressed any problems effectively. We are happy with our home, and based on our experience, we would certainly recommend them.
Areas Of Satisfaction - Eric is very knowledgeable and is always quick with his responses
Professional & Organized - Everyone we dealt with was very courteous and professional!
Sales Experience - Adam was awesome. Great guy to work with.
New Home Showroom Experience - We were a little nervous at the start being first time home builders but had a great experience and our consultant was very helpful!
Construction Experience - Tyler was great. Always kept us updated and was always quick to get back to us on any questions we had for him.
Allen Edwin Closing Experience - Allen Edwin was great and helped make sure to push the lender to get everything completed in time to close.
Customer Care Experience - So far we have been very happy with Allen Edwin. Any issues we have had were addressed in a timely matter and their team is always kind and friendly.
Easier Than Expected - Everything went well and better than what we expected.
Areas Of Satisfaction - Sales experience was fantastic; Tom has maintained a great relationship with us even outside the sales process. He genuinely cares about his customers and remembers the details!
Professional & Organized - John Tucker (Production Manager) was incredibly helpful in keeping us informed each week about the progress of the project. He provided prompt updates and took the time to clearly explain everything and answer all of our questions. When we noticed a crack in a window, John reported it immediately and had it replaced very quickly. He showed great patience throughout the process and was always willing to address any concerns my wife and I had.
Sales Experience - Tom, our sales counselor, made the home signing process smooth and stress-free by clearly explaining everything along the way.
Allen Edwin Closing Experience - smooth and helpful , always top on stuff by latrice johnson
Areas Of Satisfaction - production manager,sales counselor,closing team, on time construction,model of our home
Professional & Organized - Working with Linda and Scott was a breeze.
Areas Of Satisfaction - Allen Edwin Homes met/exceeded my expectations with their customer service.
Areas Of Satisfaction - Adam and Tyler exceeded my expectations in communicating and provided excellent service to our family.
Additional Comments - We really love our home!
Professional & Organized - All interactions were positive and our questions were answered.
Sales Experience - Tom and Cody were accessible and knowledgeable.
Lender Closing Experience - Independent Bank (Maggie and A.J.) provided us with an exceptional loan experience.
Areas Of Satisfaction - The emphasis on energy efficiency and the layout of the condo.
Areas Of Satisfaction - great follow up and quick to reply to our questions