Additional Comments

Additional Comments - Joe and both of the project managers that we worked with were wonderful and helped us get into our home in a timely manner without sacrificing quality.

Additional Comments

Additional Comments - I appreciate the team very much.

Sales Experience

Sales Experience - Alexis was wonderful, kind, and easy to communicate and get ahold of when questions arise.

Construction Experience

Construction Experience - John was fantastic to work with and communicate with. He had open communication and when viewing the house throughout the process, he pointed items out to us that we may not have noticed to begin with in which we appreciate.

Areas Of Satisfaction

Areas Of Satisfaction - Alexis who walked us through several Allen Edwin homes was fantastic, great to communicate with, as well as John the production manager.

Professional & Organized

Professional & Organized - Very professional and organized plans

Sales Experience

Sales Experience - He was very professional and courteous, and explained everything. I highly recommend him.

Areas Of Satisfaction

Areas Of Satisfaction - The company exceeded my expectations, especially in the salesperson's communication. The project manager was also helpful.

Additional Comments

Additional Comments - My experience was great. I would choose them again. I will recommend them to my family. I would like to recognize my salesperson, Jeff; project manager, Joe; and the lender, Brandon, from Huntington Bank for their exceptional service.

Sales Experience

Sales Experience - If this is regarding the agent who helps us in viewing the homes, Chris Hondu, he is an outstanding representative. Always quick to respond, knowledgable, and very kind and friendly.

New Home Showroom Experience

New Home Showroom Experience - Again, Chris Hondu is an excellent representative for this company. He is always polite and curteous and provided answers to our questions.

Lender Closing Experience

Lender Closing Experience - MyCity Mortage representative was very knowledgeable about all types of loans. He was very patient with our many questions.

Areas Of Satisfaction

Areas Of Satisfaction - Overall, we do really like the home. We like the high ceilings, spacious hallway upstairs, spacious bedrooms and both stairwells are spacious and have more than adequate height as well. We appreciate the orientation to remind us on how the products in the home functioned.

Professional & Organized

Professional & Organized - Our experience with Allen Edwin Homes was very professional and well organized throughout the entire process. Communication was clear, expectations were set appropriately, and the process moved forward without unnecessary friction. There were no delays, and the transaction stayed on schedule, allowing us to close on time exactly as expected. Overall, the team demonstrated strong coordination and professionalism from start to finish.

Value Received

Value Received - We feel we received strong value for the price paid. Within just six months of purchase, the home has already appreciated by approximately 10%, which reinforces our confidence that the pricing was fair and competitive. Beyond appreciation, the overall quality of the home and the smooth purchase process contributed to a sense that we received good long‑term value from this investment.

Sales Experience

Sales Experience - We had a great sales experience overall. Everyone we worked with was responsive, knowledgeable, and helpful throughout the process. Questions were answered promptly, and we felt well supported from initial discussions through closing.

Construction Experience

Construction Experience - Our construction experience was very positive. The interactions we had with the builders were excellent, and they were responsive and easy to work with. Any issues we identified were addressed promptly and professionally, which gave us confidence throughout the build process.

Allen Edwin Closing Experience

Allen Edwin Closing Experience - The closing experience was excellent. Everything was handled on time, well coordinated, and the process was straightforward and easy from start to finish.

Customer Care Experience

Customer Care Experience - Customer care has been fabulous. The few minor issues we identified after moving in were addressed almost immediately, and the responsiveness and follow‑through gave us confidence that support did not end at closing.

Areas Of Satisfaction

Areas Of Satisfaction - The kitchen was very well done with high quality appliances. The building process was pretty smooth with sufficient communication.

Sales Experience

Sales Experience - Linda Williams was amazing. It was a pleasure working with her.

Construction Experience

Construction Experience - Mitchell was excellent. Provided timely updates.

Areas Of Satisfaction

Areas Of Satisfaction - Allen Edwin Homes met my expectations in all areas.

Professional & Organized

Professional & Organized - I enjoyed having a professional experience through the entire home buying process.

Areas Of Satisfaction

Areas Of Satisfaction - Allen Edwin meet and exceeded all of our expectations. The house was built beautifully and was very well taken care of during the building process.

Additional Comments

Additional Comments - Corey and the team was great to work with throughout our building process. Huge shout out to Joe Dunlap he was amazing with contacting us about everything and answering all of our questions. He checks in often and overall made our experience with Edwin Allen easy and stress free.

Areas Of Satisfaction

Areas Of Satisfaction - How well the house is energy efficient

Lender Closing Experience

Lender Closing Experience - we closed with Brenden from Huntington he walked us through everything with great detail every step of the way

Areas Of Satisfaction

Areas Of Satisfaction - The experience of how quickly things moved along and a personable and fun experience exceeded my expectations. I expected not to get that personal of an experience and they did a good job at making it a good personal experience.

Additional Comments

Additional Comments - We are happy; we have been in the house a couple of months and they have been persistent in trying to take care of me and it has been a good experience.

Sales Experience

Sales Experience - Lori is awesome!!

Areas Of Satisfaction

Areas Of Satisfaction - Ryan our sales rep.

Areas Of Satisfaction

Areas Of Satisfaction - Very responsive and helpful throughout the process

Construction Experience

Construction Experience - John was on it! Very responsive and easy to work with.

Lender Closing Experience

Lender Closing Experience - Super easy process.

Customer Care Experience

Customer Care Experience - Rodney has been great.

Areas Of Satisfaction

Areas Of Satisfaction - John was great. He went above and beyond.

Areas Of Satisfaction

Areas Of Satisfaction - Communication, friendliness

Areas Of Satisfaction

Areas Of Satisfaction - The process was clear and easy.

Areas Of Satisfaction

Areas Of Satisfaction - They were very prompt with their responses.

Suggestions

Suggestions - You guys excelled.

Areas Of Satisfaction

Areas Of Satisfaction - Everyone at Allen Edwin Homes has far exceeded our expectations, especially based on our previous experiences with other builders. The entire team has been professional, courteous, and extremely responsive at all levels.

Additional Comments

Additional Comments - If we decide to build another home in the future, we will definitely use Allen Edwin!

Sales Experience

Sales Experience - Jeff wallenstein was phenomenal. He provided regular updates and answered any questions we had regarding the home and build process.

Construction Experience

Construction Experience - John Tucker provided regular updates and estimated timelines throughout the process. He also stopped to check in when he was visiting another home in the neighborhood. Loved working with John.

Areas Of Satisfaction

Areas Of Satisfaction - Communication was excellent. New home orientation was great as well.

Sales Experience

Sales Experience - Tom was on top of it and very communicative!