Additional Comments

Additional Comments - Joe and both of the project managers that we worked with were wonderful and helped us get into our home in a timely manner without sacrificing quality.

Additional Comments

Additional Comments - I appreciate the team very much.

Sales Experience

Sales Experience - Alexis was wonderful, kind, and easy to communicate and get ahold of when questions arise.

Construction Experience

Construction Experience - John was fantastic to work with and communicate with. He had open communication and when viewing the house throughout the process, he pointed items out to us that we may not have noticed to begin with in which we appreciate.

Areas Of Satisfaction

Areas Of Satisfaction - Alexis who walked us through several Allen Edwin homes was fantastic, great to communicate with, as well as John the production manager.

Professional & Organized

Professional & Organized - Very professional and organized plans

Sales Experience

Sales Experience - He was very professional and courteous, and explained everything. I highly recommend him.

Areas Of Satisfaction

Areas Of Satisfaction - The company exceeded my expectations, especially in the salesperson's communication. The project manager was also helpful.

Additional Comments

Additional Comments - My experience was great. I would choose them again. I will recommend them to my family. I would like to recognize my salesperson, Jeff; project manager, Joe; and the lender, Brandon, from Huntington Bank for their exceptional service.

Sales Experience

Sales Experience - If this is regarding the agent who helps us in viewing the homes, Chris Hondu, he is an outstanding representative. Always quick to respond, knowledgable, and very kind and friendly.

New Home Showroom Experience

New Home Showroom Experience - Again, Chris Hondu is an excellent representative for this company. He is always polite and curteous and provided answers to our questions.

Lender Closing Experience

Lender Closing Experience - MyCity Mortage representative was very knowledgeable about all types of loans. He was very patient with our many questions.

Areas Of Satisfaction

Areas Of Satisfaction - Overall, we do really like the home. We like the high ceilings, spacious hallway upstairs, spacious bedrooms and both stairwells are spacious and have more than adequate height as well. We appreciate the orientation to remind us on how the products in the home functioned.

Professional & Organized

Professional & Organized - Our experience with Allen Edwin Homes was very professional and well organized throughout the entire process. Communication was clear, expectations were set appropriately, and the process moved forward without unnecessary friction. There were no delays, and the transaction stayed on schedule, allowing us to close on time exactly as expected. Overall, the team demonstrated strong coordination and professionalism from start to finish.

Value Received

Value Received - We feel we received strong value for the price paid. Within just six months of purchase, the home has already appreciated by approximately 10%, which reinforces our confidence that the pricing was fair and competitive. Beyond appreciation, the overall quality of the home and the smooth purchase process contributed to a sense that we received good long‑term value from this investment.

Sales Experience

Sales Experience - We had a great sales experience overall. Everyone we worked with was responsive, knowledgeable, and helpful throughout the process. Questions were answered promptly, and we felt well supported from initial discussions through closing.

Construction Experience

Construction Experience - Our construction experience was very positive. The interactions we had with the builders were excellent, and they were responsive and easy to work with. Any issues we identified were addressed promptly and professionally, which gave us confidence throughout the build process.

Allen Edwin Closing Experience

Allen Edwin Closing Experience - The closing experience was excellent. Everything was handled on time, well coordinated, and the process was straightforward and easy from start to finish.

Customer Care Experience

Customer Care Experience - Customer care has been fabulous. The few minor issues we identified after moving in were addressed almost immediately, and the responsiveness and follow‑through gave us confidence that support did not end at closing.

Areas Of Satisfaction

Areas Of Satisfaction - The kitchen was very well done with high quality appliances. The building process was pretty smooth with sufficient communication.

Sales Experience

Sales Experience - Linda Williams was amazing. It was a pleasure working with her.

Construction Experience

Construction Experience - Mitchell was excellent. Provided timely updates.

Areas Of Satisfaction

Areas Of Satisfaction - Allen Edwin Homes met my expectations in all areas.

Professional & Organized

Professional & Organized - I enjoyed having a professional experience through the entire home buying process.

Areas Of Satisfaction

Areas Of Satisfaction - Allen Edwin meet and exceeded all of our expectations. The house was built beautifully and was very well taken care of during the building process.

Additional Comments

Additional Comments - Corey and the team was great to work with throughout our building process. Huge shout out to Joe Dunlap he was amazing with contacting us about everything and answering all of our questions. He checks in often and overall made our experience with Edwin Allen easy and stress free.

Areas Of Satisfaction

Areas Of Satisfaction - How well the house is energy efficient

Lender Closing Experience

Lender Closing Experience - we closed with Brenden from Huntington he walked us through everything with great detail every step of the way

Areas Of Satisfaction

Areas Of Satisfaction - The experience of how quickly things moved along and a personable and fun experience exceeded my expectations. I expected not to get that personal of an experience and they did a good job at making it a good personal experience.

Additional Comments

Additional Comments - We are happy; we have been in the house a couple of months and they have been persistent in trying to take care of me and it has been a good experience.

Sales Experience

Sales Experience - Lori is awesome!!

Areas Of Satisfaction

Areas Of Satisfaction - Ryan our sales rep.

Areas Of Satisfaction

Areas Of Satisfaction - Very responsive and helpful throughout the process

Construction Experience

Construction Experience - John was on it! Very responsive and easy to work with.

Lender Closing Experience

Lender Closing Experience - Super easy process.

Customer Care Experience

Customer Care Experience - Rodney has been great.

Areas Of Satisfaction

Areas Of Satisfaction - John was great. He went above and beyond.

Areas Of Satisfaction

Areas Of Satisfaction - Communication, friendliness

Areas Of Satisfaction

Areas Of Satisfaction - The process was clear and easy.

Areas Of Satisfaction

Areas Of Satisfaction - They were very prompt with their responses.

Suggestions

Suggestions - You guys excelled.

Areas Of Satisfaction

Areas Of Satisfaction - Everyone at Allen Edwin Homes has far exceeded our expectations, especially based on our previous experiences with other builders. The entire team has been professional, courteous, and extremely responsive at all levels.

Additional Comments

Additional Comments - If we decide to build another home in the future, we will definitely use Allen Edwin!

Sales Experience

Sales Experience - Jeff wallenstein was phenomenal. He provided regular updates and answered any questions we had regarding the home and build process.

Construction Experience

Construction Experience - John Tucker provided regular updates and estimated timelines throughout the process. He also stopped to check in when he was visiting another home in the neighborhood. Loved working with John.

Areas Of Satisfaction

Areas Of Satisfaction - Communication was excellent. New home orientation was great as well.

Sales Experience

Sales Experience - Tom was on top of it and very communicative!

Areas Of Satisfaction

Areas Of Satisfaction - Care of employees

Construction Experience

Construction Experience - Nick gave really good informations about the house

Areas Of Satisfaction

Areas Of Satisfaction - Overall good

Construction Experience

Construction Experience - Our Project Managers were excellent!

Areas Of Satisfaction

Areas Of Satisfaction - Our Project Manager was very helpful and informative! Quick to respond to questions and took the time to explain things.

Areas Of Satisfaction

Areas Of Satisfaction - Sale of the home and customer service team is great

Sales Experience

Sales Experience - Our sales folks were super helpful

New Home Showroom Experience

New Home Showroom Experience - Great experience

Areas Of Satisfaction

Areas Of Satisfaction - Mitchell was great to work with and I highly recommend him. He was patient with me throughout the whole building process. Alexis was amazing. Very thorough and patient. Let me walk through the display hone multiple times to make sure I knew exactly what I wanted in my new home. She also was always quick to respond and answer my questions.

Value Received

Value Received - Great value for what you paid for

Areas Of Satisfaction

Areas Of Satisfaction - Closing went smoothly and quality of materials are better than big names builders

Professional & Organized

Professional & Organized - John C. was very knowledgeable and helped us through the building process from start to finish. Always answered questions and was there to give us any information we needed. Went above and beyond on minor issues we saw in the house before we finalized the sale and moved in.

Sales Experience

Sales Experience - Ray N. was great from start to finish. Made the process extremely easy and quick.

Allen Edwin Closing Experience

Allen Edwin Closing Experience - Closing was quick and easy.

Customer Care Experience

Customer Care Experience - Mitch is an extremely educated individual and has been a great help.

Professional & Organized

Professional & Organized - Tom was great. Loved his passion and professionalism.

Customer Care Experience

Customer Care Experience - Customer care has been great and efficient.

Additional Comments

Additional Comments - Love the one year warranty provided by customer care service so far. A real peace of mind especially with a new build home.

Areas Of Satisfaction

Areas Of Satisfaction - whole house

Additional Comments

Additional Comments - great experience

Areas Of Satisfaction

Areas Of Satisfaction - All

Areas Of Satisfaction

Areas Of Satisfaction - We would recommend Allen Edwin to anyone looking for a great home and a great overall experience!

Additional Comments

Additional Comments - Alexis and Jeff went above and beyond!

Areas Of Satisfaction

Areas Of Satisfaction - Sales experience was great!

Sales Experience

Sales Experience - Ray did a great job with keeping us informed every step of the way

New Home Showroom Experience

New Home Showroom Experience - Very happy with mara. She helped us make the right selections.

Customer Care Experience

Customer Care Experience - Very responsive

Areas Of Satisfaction

Areas Of Satisfaction - Sales, planning, and selections were great.

Professional & Organized

Professional & Organized - Great experience and quick to respond to all questions and concerns.

Sales Experience

Sales Experience - Our sales person jim was amazing and helped every step of the way. it made the process easy for us to understand and we are more than happy and grateful. Josh was also amazing and answered any questions we had even on holidays. overall the team has been absolutely amazing.

Lender Closing Experience

Lender Closing Experience - Jim got us connected with maggie at independent bank. we couldnt have asked for a better closing experience!

Additional Comments

Additional Comments - I want to thank Jim our sales person, and Josh our home production manager i believe, they were both very helpful and made this process very easy and enjoyable. We would absolutely recomend both of them and would be happy to work with them again if we bought another home in the future. Thank you Josh and Jim!

Sales Experience

Sales Experience - Ryan, our realtor, is top notch. Friendly, transparent and trustworthy.

Additional Comments

Additional Comments - Great neighborhood and location in community. Opportunity for owner updates to really increase value of home over time.

Professional & Organized

Professional & Organized - Was very smooth process and was informed every step of the way.

Areas Of Satisfaction

Areas Of Satisfaction - How friendly everyone has been.

Additional Comments

Additional Comments - Overall has been a great experience.

Sales Experience

Sales Experience - My Allen Edwin Homes sales counselor was amazing.

Construction Experience

Construction Experience - My Allen Edwin Homes production manager was amazing.

Additional Comments

Additional Comments - It was a good experience.

Sales Experience

Sales Experience - Jeff was wonderful. Very helpful and answered all questions we had or found out for us.

Areas Of Satisfaction

Areas Of Satisfaction - a nice spacious home with a closed off laundry room of its own

Professional & Organized

Professional & Organized - Your sales person was very helpful and professional, we are happy with our experience

Areas Of Satisfaction

Areas Of Satisfaction - The lay out of the home

Suggestions

Suggestions - They did good with me in everything. The whole process from day one to the day we closed was excellent.

Additional Comments

Additional Comments - It was excellent.

Areas Of Satisfaction

Areas Of Satisfaction - Love the lay out