Sales Experience - Joe was great to work with and very communicative throughout the build.
Construction Experience - Kenny was great! He provided more communication than expected and went above and beyond for us. We appreciate him so much and he is the one who made the whole thing worth while!
Sales Experience - Crystal was incredible, she went above and beyond.
Construction Experience - John Tucker made the experience easy and did everything he could to accommodate us. He gets a 10!
Customer Care Experience - Rodney is a rockstar!
Areas Of Satisfaction - Everything from sales to construction to customer care exceeded my expectations.
Additional Comments - Big thanks to Brett Routhier for treating us like family! ;)
Customer Care Experience - I would say that is good. They are pretty good.
Areas Of Satisfaction - The weekly updates on the progress of the house and always willing to help in any way that they can
Customer Care Experience - Nate who has worked with us has been phenomenal.
Sales Experience - Joseph rocks! :) Knowledgeable and honest.
Construction Experience - Andrew da bomb. Very accommodating and knowledgeable.
Areas Of Satisfaction - They met or exceeded my expectations in the quality of the home's build. It was good.
Areas Of Satisfaction - The process was very easy and straight forward overall. We had a great experience with our project manager and sales rep.
Sales Experience - My agent was good!
Sales Experience - The sales conselor was good
Areas Of Satisfaction - They met or exceeded my expectations, as they were responsive and stayed on top of it.
Suggestions - Everything was good and quick and easy. I had my home in three months
Lender Closing Experience - Tom was absolutely incredible! The whole loan in lending process was the best I’ve ever experienced
Sales Experience - colleen Bloom and Jason were exceptional and easy to work with great people and great experience
Construction Experience - we had our 2 month and I forget his name but he was so kind and helpful
Lender Closing Experience - very smooth
Easier Than Expected - i am so happy with overall experience
Areas Of Satisfaction - everything has been great
Areas Of Satisfaction - i was satisfied with overall build of the house
Suggestions - everything was good for me
Areas Of Satisfaction - They did well with explaining the build, the features, and customer service is great
Areas Of Satisfaction - I appreciated the seamless transition to moving in immediately after closing
Sales Experience - Alexis is the best person in their sales office that woman deserves a raise!
Lender Closing Experience - Brendon was the absolute best! Fully recommend him and Huntington!
Areas Of Satisfaction - Customer service
Lender Closing Experience - Our mortgage lender was very professional and worked hard to make the experience with their side go smoothly.
Allen Edwin Closing Experience - The Allen Edwin closing staff was responsive and professional.
Areas Of Satisfaction - Everything i picked out is right
Professional & Organized - the team was highiy professional organized, and efficent throughout the process.
Value Received - I fell I got excellent value and quality for my investment.
Construction Quality - the construction quality and materials used are outstanding and of high standard.
Sales Experience - Incredible helpful ,Knowledgeable , and guided us smoothly .
New Home Showroom Experience - the team was incredibly warm and genuinely happy for me.
Construction Experience - provided updates regularly and ensured everthing went according to plan.
Lender Closing Experience - the mortgage lender made the closing process straightforward, fast ,and stress-free.
Allen Edwin Closing Experience - the closing process was very smooth and truly wonderful experience.
Customer Care Experience - incredibly helpful ,polite , and attentive.
Easier Than Expected - absolutely! the entire process was seamless and much easier than i expected.
Recommend Builder - i would recommend them with love; they truly deserve.
Areas Of Satisfaction - their kindness and genuine joy for me exceeded my expectations.
Additional Comments - thank you so much from my bottom of my heard!!
Sales Experience - Linda Williams was phenomenal and was the absolute best at communication. I’m so thankful that my realtor has a relationship with Linda and was able to refer me to her. Because of Linda I have my dream house, and my dream yard! Linda is the most professional person I’ve ever worked with, and her knowledge and passion for her work is remarkable.
Construction Experience - Mitchell Scott, and Mitchell Davis were great. Both were very easy to work with and answered my hundreds of questions I had being in a brand new house.
Areas Of Satisfaction - Natalie and Trina had to help me with some minor issues post sale. But I bring this up because they made things right and were attentive to any of my concerns. Allen Edwin not only does the sales process right, but also their customer care is incredible. They are on top of things, and really take out the stress for the homeowner.
New Home Showroom Experience - Great experience during our time at the showroom. The consultant was very friendly and answered all of our questions
Areas Of Satisfaction - Great quality, very professional and kind.
Lender Closing Experience - I would give them a 6.
Areas Of Satisfaction - They exceeded my expectations in responsiveness and friendliness.
Areas Of Satisfaction - Thorough, friendly and very helpful.
Professional & Organized - Tom Valeko handled everything in a professional and organized way. Communication was always clear, my questions got answered quickly, and every step felt taken care of. Couldn't have asked for a smoother process.
Value Received - Great value for a new construction home. The layout, finishes, and community all came together better than I expected for the price. Being the first owner of a fresh build made it feel even more worth it.
Construction Quality - The quality on this new build is solid. Good materials, clean workmanship, and the attention to detail really shows. As the first owner I've had no issues — everything has held up great since I moved in.
Sales Experience - A big thank you to my sales counselor, Tom Valeko. He was friendly, knowledgeable, and never pushy. He walked me through every option, answered all my questions honestly, and made the whole buying process easy to understand. I always felt taken care of, and a lot of why this went so smoothly comes down to Tom.
New Home Showroom Experience - I haven't been able to complete the showroom selections yet since I'm traveling right now, but Tom has stayed in touch the whole time, checking in to find a time that works for me. That shows he cares and wants to get it right. I appreciate how patient and proactive he's been.
Construction Experience - Tom kept me informed throughout the entire build. Updates were clear, timelines were met, and any questions I had got answered quickly. It gave me real confidence in how my home was being built.
Lender Closing Experience - The mortgage and financing side went smoothly. Everything was explained clearly, the paperwork was straightforward, and there were no last-minute surprises. A stress-free closing overall.
Allen Edwin Closing Experience - The final walkthrough and handover were easy and well organized. Tom made sure everything was in order and that I understood each step, so I felt completely confident signing. A great way to finish the process.
Customer Care Experience - Customer care has been excellent. Anytime I've had a question or needed something, Tom responded quickly and made sure I was looked after. It's clear he values his homeowners well beyond the sale.
Easier Than Expected - Buying a new home felt like it could be overwhelming, but Tom made it much easier than I expected. He guided me through every step, kept me informed, and handled the details. The whole experience was smoother than I imagined.
Recommend Builder - I've already recommended Allen Edwin to a friend. My friend Ghalia ended up buying the home right next to mine in the same community. I wouldn't have referred someone close to me if I wasn't confident in the builder — and a lot of that confidence came from working with Tom. The quality, value, and his service made it an easy recommendation.
Additional Comments - Overall, buying my first new home with Allen Edwin has been a great experience. Tom Valeko took care of everything from day one — professional, always available, and genuinely focused on getting things right for me. I'm happy in my home, happy in the community, and confident I made the right choice. Thank you, Tom, for making the whole process so smooth.
Professional & Organized - The sales person Chris was very timely in getting all the documentation and house details to us. Followed by Jewett with timely inspections and monitoring the details
Sales Experience - Yes, thanks to Chris and other person on the phone that I spoke with initially.
Allen Edwin Closing Experience - It was quick and very detailed.
Areas Of Satisfaction - Great location. Very good model and design of the house. Overall area of the home is perfect.
Areas Of Satisfaction - Build quality, ease of buying process
Construction Experience - Josh was wonderful to work with, he is dedicated and very great at his job. We were lucky to have him.
Allen Edwin Closing Experience - Closing made the process seamless.
Customer Care Experience - Lacey and Phil and the rest of customer care make buying a home a dream. Very thankful for them!
Sales Experience - The team is pretty good
Areas Of Satisfaction - The communication with Crystal Haydo met or exceeded my expectations. It was amazing.
Customer Care Experience - Lacy, Daniel, and Tyler were all fabulous.
Additional Comments - We love our new home!!
Customer Care Experience - Lacey and Nick have been great! Clear and detailed communication with quick responses.
Areas Of Satisfaction - Jeff, the realtor with Allen Edwin Homes, was great and went above and beyond my expectations.
Construction Experience - It was a great experience. Answers to all of our questions and updates given.
Areas Of Satisfaction - The speed of the build was great
Lender Closing Experience - Definitely!
Sales Experience - Crystal Haydo was amazing to work. She provided great guidance and exercised considerable patience as I worked through a process I never thought possible for me.
Lender Closing Experience - Tony Ely was great to work with at 5/3. Kelly Hemes of Allen Edwin was also great to work with .
Areas Of Satisfaction - Sales Consultation definitely An Allen Edwin Strong suit. Very concise and precise information is provided which enhances the trust of the process.
Additional Comments - Its been an amazing experience! I love my home.
Sales Experience - Sales experience was fantastic and professional
Lender Closing Experience - Lender closing was great throughout the whole process
Lender Closing Experience - Adam was great!
Areas Of Satisfaction - I was most satisfied with the rooms.
Areas Of Satisfaction - Customer care is great and very responsive. Project manager and sales were great.
Suggestions - They are a good person, and they care about people.
Sales Experience - Tom is always great to work with
Areas Of Satisfaction - Sales and Transparent
Areas Of Satisfaction - Love that the house came with all necessary appliances.
Suggestions - No suggestions. It was easy
Areas Of Satisfaction - The people that I have had to work with have met expectations.
Sales Experience - Joe was awesome! Checked in with us weekly
Areas Of Satisfaction - Beautiful home
Areas Of Satisfaction - They met or exceeded my expectations through ease of interaction and by being available for additional showings and questions about the information on what we were buying.
Sales Experience - Chris Hondo was amazing.
New Home Showroom Experience - The ladies there are amazing.
Allen Edwin Closing Experience - Closing was amazing. AEH title company in Ann Arbor is great.
Areas Of Satisfaction - Overall finish product
Areas Of Satisfaction - Overall value, communication