Areas Of Satisfaction

Areas Of Satisfaction - We would recommend Allen Edwin to anyone looking for a great home and a great overall experience!

Additional Comments

Additional Comments - Alexis and Jeff went above and beyond!

Areas Of Satisfaction

Areas Of Satisfaction - Sales experience was great!

Sales Experience

Sales Experience - Ray did a great job with keeping us informed every step of the way

New Home Showroom Experience

New Home Showroom Experience - Very happy with mara. She helped us make the right selections.

Customer Care Experience

Customer Care Experience - Very responsive

Areas Of Satisfaction

Areas Of Satisfaction - Sales, planning, and selections were great.

Professional & Organized

Professional & Organized - Great experience and quick to respond to all questions and concerns.

Sales Experience

Sales Experience - Our sales person jim was amazing and helped every step of the way. it made the process easy for us to understand and we are more than happy and grateful. Josh was also amazing and answered any questions we had even on holidays. overall the team has been absolutely amazing.

Lender Closing Experience

Lender Closing Experience - Jim got us connected with maggie at independent bank. we couldnt have asked for a better closing experience!

Additional Comments

Additional Comments - I want to thank Jim our sales person, and Josh our home production manager i believe, they were both very helpful and made this process very easy and enjoyable. We would absolutely recomend both of them and would be happy to work with them again if we bought another home in the future. Thank you Josh and Jim!

Sales Experience

Sales Experience - Ryan, our realtor, is top notch. Friendly, transparent and trustworthy.

Additional Comments

Additional Comments - Great neighborhood and location in community. Opportunity for owner updates to really increase value of home over time.

Professional & Organized

Professional & Organized - Was very smooth process and was informed every step of the way.

Areas Of Satisfaction

Areas Of Satisfaction - How friendly everyone has been.

Additional Comments

Additional Comments - Overall has been a great experience.

Sales Experience

Sales Experience - My Allen Edwin Homes sales counselor was amazing.

Construction Experience

Construction Experience - My Allen Edwin Homes production manager was amazing.

Additional Comments

Additional Comments - It was a good experience.

Sales Experience

Sales Experience - Jeff was wonderful. Very helpful and answered all questions we had or found out for us.

Areas Of Satisfaction

Areas Of Satisfaction - a nice spacious home with a closed off laundry room of its own

Professional & Organized

Professional & Organized - Your sales person was very helpful and professional, we are happy with our experience

Areas Of Satisfaction

Areas Of Satisfaction - The lay out of the home

Suggestions

Suggestions - They did good with me in everything. The whole process from day one to the day we closed was excellent.

Additional Comments

Additional Comments - It was excellent.

Areas Of Satisfaction

Areas Of Satisfaction - Love the lay out

Areas Of Satisfaction

Areas Of Satisfaction - Alexis was awesome and made the process easy and answered all our questions early on in the process. Jeff also kept us informed on what to expect before and after closing.

Additional Comments

Additional Comments - Excellent job and very efficient

Areas Of Satisfaction

Areas Of Satisfaction - Great communication

Areas Of Satisfaction

Areas Of Satisfaction - Time line of construction

Areas Of Satisfaction

Areas Of Satisfaction - Making necessary repairs in a timely manner. Couldn’t ask for more

Areas Of Satisfaction

Areas Of Satisfaction - Every step of the process was professional and

Areas Of Satisfaction

Areas Of Satisfaction - Their open communication exceeded my expectations. Josh and Crystal were fantastic, and easy to work with.

Areas Of Satisfaction

Areas Of Satisfaction - Customer service, communication, prompt responses to questions

Construction Experience

Construction Experience - Yes! Russ was extremely thorough and helpful, and always responded to our questions in a timely manner.

Areas Of Satisfaction

Areas Of Satisfaction - Communication

Value Received

Value Received - Yes, we are very happy with our home from Allen Edwin.

Construction Experience

Construction Experience - Cory Gillette was very helpful and exceed expectations as far as providing excellent service. W

Allen Edwin Closing Experience

Allen Edwin Closing Experience - They were very helpful with everything and the closing seemed very simple.

Customer Care Experience

Customer Care Experience - The responses I have received and continue to receive from Allen Edwin is very thorough and on time.

Additional Comments

Additional Comments - Overall, I was very happy with this process and feel that Corey and Joe were our two main go to guys and they exceeded everything with us.

Professional & Organized

Professional & Organized - I was very easy to reach out to the agents and timely they responded back. Very helpful & informed

Construction Quality

Construction Quality - I am really happy with the construction quality

Sales Experience

Sales Experience - The sales counselor was very knowledgeable and helpful, he answered all my questions. Tom Valeko & Joseph Klingele are very kind & helped us during the sales process.

Allen Edwin Closing Experience

Allen Edwin Closing Experience - It was pleasure with Allen Edwin team & their timely response helped us to expedite the closing process

Areas Of Satisfaction

Areas Of Satisfaction - All the team member whom we interacted are very helpful. Satisfied with all the areas we have interacted & informed. 100% Satisfied

Areas Of Satisfaction

Areas Of Satisfaction - From sales to support, the team has been extremely helpful and communicate well

Areas Of Satisfaction

Areas Of Satisfaction - The timely build and customer service met my expectations.

Sales Experience

Sales Experience - Rene always made himself available when needed.

Construction Experience

Construction Experience - Eric has been super helpful and professional throughout this experience.

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded my expectations because they were very pleasant and if something was wrong, they corrected it. I had no issues.

Areas Of Satisfaction

Areas Of Satisfaction - Organization of the process and services.

Areas Of Satisfaction

Areas Of Satisfaction - Communication and timeliness were outstanding.

Professional & Organized

Professional & Organized - The build process was well laid out, communicated, and went according to plan. Concerns were addressed and communication was frequent and timely.

Areas Of Satisfaction

Areas Of Satisfaction - Our sales counselor and production manager seemed to be advocates for us in the building process, while still being professional representatives of AEH.

Professional & Organized

Professional & Organized - The team was always on time and very responsive of all of our questions and needs!

Value Received

Value Received - Moving to the Midwest from Georgia, I can confidently say that I received fair value for my money.

Sales Experience

Sales Experience - Crystal was heaven sent. So much energy and enthusiasm in a person. Very responsive and goes above and beyond when needed. She was always on time and present during and even after the buying process.

Construction Experience

Construction Experience - Josh was a joy to work with. Always cool, calm, and collected. He was always on time and present during and even after the buying process. Thank you so much Josh!

Areas Of Satisfaction

Areas Of Satisfaction - sales and PM customer service

Areas Of Satisfaction

Areas Of Satisfaction - When we had questions, they where answered promptly via text, phone and email. Rom day one, communication at all levels was fantastic.

Areas Of Satisfaction

Areas Of Satisfaction - Response to issues was prompt.

Areas Of Satisfaction

Areas Of Satisfaction - I think in general the quality of the construction of the house. Since we have moved, we have very minor details, everything was working great. The quality of the work was great.

Areas Of Satisfaction

Areas Of Satisfaction - In all areas

Areas Of Satisfaction

Areas Of Satisfaction - Guidance for first time buyer, follow up after purchase

Additional Comments

Additional Comments - I want to give a shout out to couple people. As a first‑time home buyer, I had a lot of questions and was understandably anxious about the process. Renee Rodriguez made the entire experience straightforward and enjoyable. He was consistently professional, easy to work with, and always reachable, whether I had a quick question or needed more in‑depth guidance. Renee went above and beyond what I would expect from a salesperson. He offered thoughtful insights at each step, explained options clearly, and often felt more like a trusted friend than a sales representative. He worked hard to ensure our requests were accommodated whenever possible and advocated on our behalf to make sure we were satisfied with every detail. I also want to recognize Eric Helton, who likewise went the extra mile to ensure we had a great experience. Even after our home was handed over, Eric remained responsive and happy to help with suggestions and follow‑up questions, which speaks volumes about his commitment to customer care. Eric is always great to work with, and his support really completed a positive overall experience. I would highly recommend Renee and Eric to anyone looking for a new home, especially fellow first‑time buyers who value clear communication, responsiveness, and genuine care for their needs.

Areas Of Satisfaction

Areas Of Satisfaction - Continued follow ups have been above and beyond what I expected. Correcting any construction issues has been easier than expected.

Areas Of Satisfaction

Areas Of Satisfaction - Level of Service all around is excellent

Areas Of Satisfaction

Areas Of Satisfaction - Accommodation and communication. Very easy to work with, willingness to help or look into things. Prompt return calls when reaching out to the call center.

Sales Experience

Sales Experience - Joe was great!

Customer Care Experience

Customer Care Experience - Top tier customer care team and it has made the struggle of new build growing pains worth it!

Areas Of Satisfaction

Areas Of Satisfaction - Sales and customer care. Our final walk through with the project manager was great and informative as well!

Professional & Organized

Professional & Organized - The Allen Edwin Team was very friendly, professional, and organized throughout our entire transaction.

Value Received

Value Received - Fantastic home and a great price.

Sales Experience

Sales Experience - Alexis provided excellent customer service throughout the entire purchase process and afterwards.

Construction Experience

Construction Experience - Mitch was excellent throughout the entire process and extremely helpful.

Allen Edwin Closing Experience

Allen Edwin Closing Experience - Fantastic support and assistance throughout the process.

Customer Care Experience

Customer Care Experience - Great assistance and support since closing.

Easier Than Expected

Easier Than Expected - The process was easy and exciting to be a part of. Fantastic job Allen Edwin Team!

Recommend Builder

Recommend Builder - Fantastic experience all the way around. I will certainly recommend Allen Edwin to a friend, and use them for any future builds I may have.

Areas Of Satisfaction

Areas Of Satisfaction - Every aspect of the process was easy and exciting to experience as a first-time home buyer. I am highly satisfied with all aspects of the Allen Edwin Team.

Additional Comments

Additional Comments - Great experience and can't say enough great things. Highly recommend Allen Edwin to any potential home buyer!

Areas Of Satisfaction

Areas Of Satisfaction - A/E exceed our expectations from design to completion.

Additional Comments

Additional Comments - Ray and Jeff were both great!

Areas Of Satisfaction

Areas Of Satisfaction - Speed of construction and overall communication from Andrew

Professional & Organized

Professional & Organized - John Culgliari and Ray 2 are amazing, professional, and went above and beyond consistently. I couldn't be happier!!

Construction Experience

Construction Experience - John Culiari could not have been nicer! He was ALWAYS available to lend his expertise. Highly recommend!

Lender Closing Experience

Lender Closing Experience - I used Huntington Bank - it couldn't have been easier!

Allen Edwin Closing Experience

Allen Edwin Closing Experience - Everything was quick and easy.

Areas Of Satisfaction

Areas Of Satisfaction - All areas of the process exceeded my expectations.

Construction Experience

Construction Experience - Brent was exceptional. Whenever I reached out or had a request, he was amazing. He was transparent and communicative. Anyone who has him helping build their home will be very happy.

Areas Of Satisfaction

Areas Of Satisfaction - The standout of it all was Brent Tucker. I cannot say enough about him; he was wonderful and the star of the whole operation. Everyone was good, but he was exceptional.

Additional Comments

Additional Comments - Thank you so much for the great opportunity. They made it easier than I expected and answered all of my questions. It was smooth sailing all the way to the end. I am so happy with everything.

Sales Experience

Sales Experience - Rene is very responsive and informative.

Construction Experience

Construction Experience - Eric is the best! Very responsive and committed to the home owner's satisfaction.

Areas Of Satisfaction

Areas Of Satisfaction - The sales and production management teams are exceptional.

Professional & Organized

Professional & Organized - Allen Edwin Homes was extremely professional and well organized throughout the entire process. From contract signing to construction and handover, everything was clearly planned, communicated, and executed smoothly.

Value Received

Value Received - I feel I received excellent value for my investment. The quality of the home, early completion, support, and customer service exceeded my expectations and made the experience truly worthwhile.

Sales Experience

Sales Experience - Ryan, the Sales Manager, provided a great experience. He was professional, knowledgeable, transparent, and always supportive. He patiently answered all my questions and made my first home purchase feel comfortable and confident. He has so much details about home, construction and every detail. It's amazing and his knowledge, communication, attitude will take him great ways! Wish him the best! :-)

Construction Experience

Construction Experience - Andrew and Trent, the Production Managers, did a fantastic job. Communication was clear, timelines were well managed, and construction was completed earlier than expected. Truly a great experience. Great attitude, excellent professionals! :-) Not just the friendly approach, they just strict to quality, the commitment, support! Great team! :-)

Lender Closing Experience

Lender Closing Experience - The mortgage and closing process went smoothly, with clear communication and no major issues. Overall, it was a positive and efficient experience. Went with Builder Preferred Vendor and enjoyed the smoother process!

Allen Edwin Closing Experience

Allen Edwin Closing Experience - The Allen Edwin Homes closing was professional, organized, and helpful. The handover process was smooth, well explained, and handled with care.

Customer Care Experience

Customer Care Experience - Outstanding customer care experience. The team handles post move-in requests professionally, coordinates well with vendors, follows up consistently, and treats even small concerns with importance. It feels like having a dedicated support team just a call away. This is the best part, elevated my happiness, and making me feel blessed! Thank you so much! :-)

Recommend Builder

Recommend Builder - I would absolutely recommend Allen Edwin Homes to friends and family based on my experience.

Additional Comments

Additional Comments - This home truly created a new and happy beginning for us. Every day, we feel grateful and happy living here. Allen Edwin Homes truly deserves appreciation for the quality, support, and care they provide. Thank you to the entire Allen Edwin Homes team for making my first home experience such a positive and memorable one. Wishing continued success and growth.