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Reviews 2914
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Recent reviews
Customer in Grandville, MI
Areas Of Satisfaction
Areas Of Satisfaction - Communication
Additional Comments
Additional Comments - Overall a good one
Customer in Fowlerville, MI
Construction Experience
Construction Experience - Jeff was great! He was very accommodating as we were living out of the state at the time providing photos and video calls whenever he could.
Customer in Howell, MI
Areas Of Satisfaction
Areas Of Satisfaction - Very helpful and professional
Additional Comments
Additional Comments - Mitch is just so helpful and answers all my questions posed during any interactions
Customer in Tecumseh, MI
Areas Of Satisfaction
Areas Of Satisfaction - Everything is good
Suggestions
Suggestions - All went smoothly
Additional Comments
Additional Comments - Everything and everyone is very knowledgeable and professional and personable
Customer in Holland, MI
Areas Of Satisfaction
Areas Of Satisfaction - I’ve been really happy with the friendly service and how thorough everyone involved has been in our walkthroughs and through all communication
Customer in Cedar Springs, MI
Construction Quality
Construction Quality - Brian did a great job of providing visibility into the process. Always made sure to make things right!
Sales Experience
Sales Experience - Ryan was a great resource - always transparent and always available!
Customer Care Experience
Customer Care Experience - Extremely organized, easy to schedule time to fix items and always returns a call!
Areas Of Satisfaction
Areas Of Satisfaction - Information on the process and documentation provided.
Additional Comments
Additional Comments - Overall a great experience!
Customer in Adrian, MI
Areas Of Satisfaction
Areas Of Satisfaction - They performed an excellent job. My wife did everything; it's a gorgeous home, and they did an excellent job.
Customer in Wayland, MI
Construction Experience
Construction Experience - Kevin was very fun to work with
Lender Closing Experience
Lender Closing Experience - Very flexible
Areas Of Satisfaction
Areas Of Satisfaction - Quick response and always answer to all of my questions when I need.
Customer in Galesburg, MI
Areas Of Satisfaction
Areas Of Satisfaction - Crystal Haydo. Was very helpful.
Customer in Watervliet, MI
Areas Of Satisfaction
Areas Of Satisfaction - They met my expectations in all areas.
Suggestions
Suggestions - It was a fairly good experience all around, so I would not make any changes.
Customer in Elkhart, IN
Areas Of Satisfaction
Areas Of Satisfaction - Time of construction was very fast. That was nice. Also great to not have to carry mortgage thru the construction process as well.
Customer in Mishawaka, IN
Sales Experience
Sales Experience - Adam was very helpful all along the way
Construction Experience
Construction Experience - Thank you Joe, always available to address any concerns.
Allen Edwin Closing Experience
Allen Edwin Closing Experience - Thanks to Adam for all his assistance in making things clear and easy to understand.
Areas Of Satisfaction
Areas Of Satisfaction - Construction and sales
Customer in Howell, MI
Areas Of Satisfaction
Areas Of Satisfaction - Sales experience was wonderful - love the lay out of the home, nice yard size in our subdivision
Customer in Davisburg, MI
Construction Experience
Construction Experience - Jay, who was our project manager, was very awesome. He was very personable and great throughout, and he ensured the process was made easier.
Areas Of Satisfaction
Areas Of Satisfaction - They exceeded my expectations with the overall process. We've never built a house before. We didn't know what to expect. Building a home seemed stressful. Jay and Linda in the office made the process easier. They were very clear on the process. It wasn't as stressful as my wife Meghan thought.
Customer in Wayland, MI
Construction Experience
Construction Experience - Kevin has been awesome!Very friendly and professional. He always answered/answers in a timely manner and kept us up to date weekly! :)
Areas Of Satisfaction
Areas Of Satisfaction - They were very quick yet sufficient. everyone has been very friendly and helpful as well.
Customer in Allendale, MI
Areas Of Satisfaction
Areas Of Satisfaction - Russ our project manager was fantastic, quick response and always has the answers
Customer in Benton Harbor, MI
Areas Of Satisfaction
Areas Of Satisfaction - They exceeded my expectations.
Suggestions
Suggestions - They went above and beyond in helping us get things done to our satisfaction, so I have no complaints.
Customer in Grand Ledge, MI
Areas Of Satisfaction
Areas Of Satisfaction - I liked how easy it was to find a layout we liked and pick out a lot we wanted. The overall building experience was good and it was ready to move into around the estimated time we were told. Overall we didn’t have any issues!
Customer in Grand Blanc, MI
Areas Of Satisfaction
Areas Of Satisfaction - The build and maintenance scheduling has been smooth and very responsive
Customer in Durand, MI
Areas Of Satisfaction
Areas Of Satisfaction - All channels are very promt at returning emails or phone calls. Quick at fixing small issues or concerns.
Customer in Portage, MI
Areas Of Satisfaction
Areas Of Satisfaction - Crystal went above and beyond! Very flexible in meeting with us, answering any and all questions promptly, sending pictures of the progress with the house being built.
Customer in Bridgman, MI
Construction Experience
Construction Experience - Working with Joe was fantastic!
Customer in Flint, MI
Construction Experience
Construction Experience - Mitchell was awesome! Working around our busy schedules. Mitchell was very knowledgeable about the process and made sure to take note and address our concerns.
Easier Than Expected
Easier Than Expected - We were nervous about even taking a meeting. We thought building would be way out of our price range but Linda helped us with all our questions and broke it down for us making us decide to build.
Recommend Builder
Recommend Builder - Yes and have already
Areas Of Satisfaction
Areas Of Satisfaction - The whole team at Allen Edwin made the whole experience of building really easy and answered all of our questions!
Customer in Allendale, MI
Areas Of Satisfaction
Areas Of Satisfaction - experience with everyone we worked with was very positive
Customer in Holland, MI
Areas Of Satisfaction
Areas Of Satisfaction - The ease of the process and communication met my expectations. They were very responsive.
Customer in Mattawan, MI
Sales Experience
Sales Experience - Jeff was amazing!! All the way through the process.
Construction Experience
Construction Experience - John was also super attentive to anything we needed and got things done super fast!
Easier Than Expected
Easier Than Expected - We didn't really know what to expect being our first time but Jeff and John and Allen Edwin in general really blew away our expectations.
Customer in Allendale, MI
Areas Of Satisfaction
Areas Of Satisfaction - Very professional and everything was completed on time!
Customer in Portage, MI
Construction Experience
Construction Experience - Project Manager Josh Rykse was excellent to work with. We supportive and kept us updated throughout the build process
Allen Edwin Closing Experience
Allen Edwin Closing Experience - Hassle free experience. Team was very helpful and supported with all the documents that the lender requested.
Customer in Battle Creek, MI
Areas Of Satisfaction
Areas Of Satisfaction - Ever aspect. I’m not one to take the time to leave reviews unless I believe in what I’ve been given. AEH exceeded my expectations!
Customer in Portage, MI
Professional & Organized
Professional & Organized - All the communication we had with the project manager (Josh) were promptly and professionally handled.
Sales Experience
Sales Experience - Jim was very good in helping us find a home that suited our needs.
Construction Experience
Construction Experience - Josh was great throughout the whole process. Providing weekly updates and answering any questions we had.
Lender Closing Experience
Lender Closing Experience - Very nice people. Very knowledgeable and prepared.
Allen Edwin Closing Experience
Allen Edwin Closing Experience - The whole process was easy and very informative as to the next steps to get the maximum benefits of the new house.
Areas Of Satisfaction
Areas Of Satisfaction - Professionalism and speed of the whole project.
Customer in Mattawan, MI
Areas Of Satisfaction
Areas Of Satisfaction - Allen Edwin Homes met my expectations from the project manager taking care of stuff with the house, the walk through, and the seller selling it. I had a very good experience with both of them.
Customer in Davisburg, MI
Areas Of Satisfaction
Areas Of Satisfaction - I liked the new home orientation, and the gentleman who came to conduct the meeting was very knowledgeable. He informed us of what the warranty covers, the best way to protect my home, and the different features of the house.
Customer in Allendale, MI
Areas Of Satisfaction
Areas Of Satisfaction - The courtesy and ability to answer questions in a timely, specific manner.
Customer in alto, MI
Areas Of Satisfaction
Areas Of Satisfaction - Nick went above and beyond to make sure my husband and I were happy!
Customer in Mishawaka, IN
Areas Of Satisfaction
Areas Of Satisfaction - Building management
Customer in Holland, MI
Areas Of Satisfaction
Areas Of Satisfaction - The company met and exceeded my expectations, with the communication and timeliness of the process.
Customer in Wayland, MI
Areas Of Satisfaction
Areas Of Satisfaction - I am satisfied all around.
Customer in Allendale, MI
Areas Of Satisfaction
Areas Of Satisfaction - The whole process from start to finish was smooth and easy. We were happily surprised construction finished two months early. Russell also made some accommodations for my tall husband like our shower head and bathroom vanity that we were very pleased with! I also apppreciate that they reach out and make appointments with us for our warranty to see what they can fix.
Customer in Brighton, MI
Additional Comments
Additional Comments - Thank you AE team, Karen & I love our AE home!
Customer in Wayland, MI
Construction Experience
Construction Experience - Kevin always updated us each week and made sure the home had things done right like it was his home. Very communicative and answered any questions we had.
Customer in Cedar Springs, MI
Construction Experience
Construction Experience - Brian went above and beyond every step of the way!
Customer in Benton Harbor, MI
Construction Experience
Construction Experience - We really enjoyed working with Henry during the construction. He gave us good recommendations for our house and how to maintain it.
Areas Of Satisfaction
Areas Of Satisfaction - It is a great build and new house for our family.
Additional Comments
Additional Comments - Thank you for the great work on our home.
Customer in Three River, MI
Sales Experience
Sales Experience - James Rubio was excellent to work with!
Customer in Mattawan, MI
Suggestions
Suggestions - Nothing comes to mind. I think they met all of our expectations and answered all of questions in a timely manner. The experience went really well.
Additional Comments
Additional Comments - We had a great experience.
Customer in Fowlerville, MI
Areas Of Satisfaction
Areas Of Satisfaction - Production manager was phenomenal
Customer in Muir, MI
Professional & Organized
Professional & Organized - From start to finish Allen Edwin was on top of everything and kept me informed with anything up and coming during the home buying process as well as the inspections performed.
Areas Of Satisfaction
Areas Of Satisfaction - The overall construction of the house is very solid and did not seem to skip over things and short cut anything.
Customer in South Haven, MI
Construction Experience
Construction Experience - Eric Helton was easily assessable, promptly took care of issues with professionalism and courtesy
Customer in Vicksburg, MI
Areas Of Satisfaction
Areas Of Satisfaction - The Allen Edwin Homes showroom met/exceeded my expectations.
Customer in Holland, MI
Construction Experience
Construction Experience - Russell did awesome job on this! Very thorough details of the house were well communicated.
Customer Care Experience
Customer Care Experience - Answered many questions. Appreciated their help!
Easier Than Expected
Easier Than Expected - Didn't expect the orientation before closing, that was super helpful information to me.
Recommend Builder
Recommend Builder - Everything went smoothly, from initial walk through to closing. I want to especially thank the customer care department for answering my questions patiently, and a very thorough orientation from Russell with all my questions answered.
Customer in Lowell, MI
Areas Of Satisfaction
Areas Of Satisfaction - We’re happy to be in a new home and believe this was a good investment and will be a home we can live in for a long time.
GuildQuality
Customer feedback report
