Areas Of Satisfaction

Areas Of Satisfaction - Nick Jensen and Ryan McCoy were great to work with! Highly recommend them.

Additional Comments

Additional Comments - Thank you for a great experience!

Professional & Organized

Professional & Organized - From our first visit to the community, I knew we were home. Chrystal professionalism far exceeded my expectations, and she took great care in ensuring all of our questions were answered, as well as being flexible with multiple showings. Prior to closing we had the final walk through with John. He is an exemplary professional and knows his homes like no other home builder I have encountered.

Value Received

Value Received - We had been looking at homes for a short time, and didn't consider a new construction home based on the homes within our price range. When we took a quick look, just to cross it off the list, we were stunned at the quality of homes Allen Edwin turns out for a super reasonable cost.

Construction Quality

Construction Quality - I have been in the construction industry for more than 20 years, and I am extremely happy with the product that Allen Edwin produces. These house are built with care and detail. The workmanship and materials exceed the industry standards, and a beautifully, sound, and efficient home is the end result. Our family couldn't be happier!

Sales Experience

Sales Experience - Chrystal H was an absolute God send. She is professional and personal both at the same time. She answered all of our questions, showed the entire line of homes and covered all of our options. Since we were ready to move in as quick as possible, Chrystal was flexible and was always available for impromptu showings. The personal touches she provided, as well as, understanding our family needs, she was imperative in our decision of what home would suit our needs the best.

New Home Showroom Experience

New Home Showroom Experience - Beautiful Showroom that showcases Allen Edwin's quality and detail, and the amazing amenities and options.

Construction Experience

Construction Experience - John was amazing during the final walk through, as well as getting all of the minor imperfections noted and corrected within a short turn around time. John was very informative on the inner workings and functionality of the home prior to the closing, as well as, during the second month inspection.

Lender Closing Experience

Lender Closing Experience - Fastest and the easiest closing EVER, but it didn't feel rush at all. I felt like the communication across the board was superb and every detail was covered.

Allen Edwin Closing Experience

Allen Edwin Closing Experience - Very satisfied! Personal and informal, but extremely professional.

Customer Care Experience

Customer Care Experience - The crew that returned to fix some of the minor issues that were noted on the 2 month inspection was great! Did nice timely work and were profession, respectful, as well as personal.

Recommend Builder

Recommend Builder - To any one looking for a house! Allen Edwin experience far exceeded my expectations and the professionalism and detail during the entire process was outstanding!

Areas Of Satisfaction

Areas Of Satisfaction - Far Exceeded my expectations.

Suggestions

Suggestions - I wouldn't change a thing!

Additional Comments

Additional Comments - I will turn to Allen Edwin to build my next home, based on the overall experience, the quality of workmanship, the end product, and more over the team that you guys have assembled is amazing.

Areas Of Satisfaction

Areas Of Satisfaction - The weekly updates provided by the Production Manager we a great reference point and provided great insight to where the build was at each stage.

Areas Of Satisfaction

Areas Of Satisfaction - Allen Edwin Homes met and exceeded my expectations with their attention to detail and the overall customer service I experienced first hand. Talking to people in person was really nice. They were really knowledgeable in explaining everything to me.

Suggestions

Suggestions - I can't think of any areas that need improvement. Everything from my experience was very well handled. I didn't find myself lacking anything.

Sales Experience

Sales Experience - Tom Valeko from Sales was experienced, informative and engaging. He is a motivated, driven, passionate salesperson. There characteristics factored into the overall equation which led to the final decision to commit to the property. Thanks Tom

Construction Experience

Construction Experience - Appreciate Joseph Klingele's attentiveness and willingness to resolve issues as they arise. Thanks Joe

Areas Of Satisfaction

Areas Of Satisfaction - Tom Valeko from Sales was experienced, informative and engaging. He is a motivated, driven, passionate salesperson. There characteristics factors into the overall equation which led to the final decision to commit to the property. Thanks Tom

Areas Of Satisfaction

Areas Of Satisfaction - The weekly updates on the building progress of the house met my expectations.

Suggestions

Suggestions - I am pretty satisfied with how everything was. I was updated weekly on the completion of the house. The manager was really good about providing updates.

Areas Of Satisfaction

Areas Of Satisfaction - The floor plan was very good.

Areas Of Satisfaction

Areas Of Satisfaction - My production manager was outstanding.

Areas Of Satisfaction

Areas Of Satisfaction - My project manager was great

Areas Of Satisfaction

Areas Of Satisfaction - Showroom and finishes are nice and modern

Areas Of Satisfaction

Areas Of Satisfaction - Sales, project manager and customer service

Additional Comments

Additional Comments - Very happy with your response time on all matters.

Professional & Organized

Professional & Organized - On top of everything and kept me informed

Value Received

Value Received - It’s a beautiful house!

Construction Quality

Construction Quality - Everything is well made and sturdy

Sales Experience

Sales Experience - The team at Allen Edwin always helps me out.

Construction Experience

Construction Experience - Nick is so professional and helpful

Areas Of Satisfaction

Areas Of Satisfaction - Warranty repairs

Recommend Builder

Recommend Builder - Brent Tucker is highly recommenced.

Areas Of Satisfaction

Areas Of Satisfaction - I think the application and approval process was excellent. I think the customer service and prompt repairs are equally important.

Professional & Organized

Professional & Organized - Everyone was very professional during the process as well as very organized with being able to pull up our file when we had questions on something particular!

Value Received

Value Received - We’ve had no complaints as we are coming up on being in our home for 3 months.

Sales Experience

Sales Experience - When we first started the process with Allen Edwin we had no intentions of purchasing property to build as quick as we did. However Adam was very upfront and honest with prices and the process that made it easy to make such a quick decision to build! We walked many models and spoke for hours on how to make this process smooth for us, and it was nothing short of that!

Recommend Builder

Recommend Builder - We’ve already recommend to a few friends in the northwest area region to Allen Edwin and hope they plan to buy/build with you guys!

Areas Of Satisfaction

Areas Of Satisfaction - Each and every person involved in our building process was very communicative and attentive to our questions and concerns! That is so important with making such a huge purchase!

Areas Of Satisfaction

Areas Of Satisfaction - Home orientation was the best.

Areas Of Satisfaction

Areas Of Satisfaction - I'll be honest, they met and exceeded on about all of it.

Areas Of Satisfaction

Areas Of Satisfaction - The way the overall house looks exceeded our expectations.

Areas Of Satisfaction

Areas Of Satisfaction - Production updates On time Fixing issues before close

Construction Experience

Construction Experience - Andrew was great to work with, he was very polite, understanding, and knowledgeable.

Areas Of Satisfaction

Areas Of Satisfaction - The Allen Edwin team was always available for any questions throughout the process. Ray and Jeff were amazing through the whole process

Additional Comments

Additional Comments - The entire team is amazing from my first contact to now with after care. They are all professional, answered questions to my level of understanding, provided constant communication, they were supportive and understanding of my situation and needs. They made the entire process easier than I thought it would be.

Additional Comments

Additional Comments - I thought John and Linda were great and very easy to work with

Professional & Organized

Professional & Organized - Kenny the Project Manager was extremely organized and always very professional.

Value Received

Value Received - The value of my home is high due to my ability to pick out a high number of upgrades.

Construction Quality

Construction Quality - My home is peaceful due to a high quality of insulation. It is also very energy efficient.

Sales Experience

Sales Experience - Ryan McCoy was extremely professional. He was always very knowledgeable and went out of his way to get answers to questions when asked.

New Home Showroom Experience

New Home Showroom Experience - It was a pleasure working our New Home Showtoom Consultant. She was extremely knowledgeable and competent.

Construction Experience

Construction Experience - Our Project Manager Kenny went above and beyond to make sure he delivered a house without any problems. He treated us just the way he would if it was his own home.

Customer Care Experience

Customer Care Experience - I have called Customer Care a few times and they have always been extremely caring and competent.

Suggestions

Suggestions - Everything was so well done I can't think of anything.

Additional Comments

Additional Comments - The support I received from Kenny our Project Manager and Ryan McCoy, our Sales Consultant exceeded my expectations. Their level of knowledge, caring and competence gave me a sense of confidence throughout the sale and building of our beautiful Allen Edwin Home. I am proud to be an Allen Edwin Homes owner.

Professional & Organized

Professional & Organized - Everything was organized through every step of the process and given a large book explaining everything also.

Sales Experience

Sales Experience - Everything was top notch and would/will recommend him to all.

Construction Experience

Construction Experience - He was very knowledgeable and explained everything in the house to me in a very understandable way.

Lender Closing Experience

Lender Closing Experience - Was very quick easy to follow, everything was explained-costs, etc. Was completed online or via phone calls.

Allen Edwin Closing Experience

Allen Edwin Closing Experience - Process was very fast and efficient. Staff was very friendly and accommodating to my needs and answered all questions in an easy to understand way.

Customer Care Experience

Customer Care Experience - Any issues I had/have with the house have been resolved in a very timely manner.

Recommend Builder

Recommend Builder - Definately, and already have.

Areas Of Satisfaction

Areas Of Satisfaction - All aspects of the purchase has exceeded my expectations, very nice change

Suggestions

Suggestions - None, has been excellent.

Areas Of Satisfaction

Areas Of Satisfaction - Nick Jansen (builder) was easy to work with, definitely recommend

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded expectations in the home walk-through and during the build. They were very accommodating.

Areas Of Satisfaction

Areas Of Satisfaction - Both project managers were amazing. Adam made buying the home pressure free

Professional & Organized

Professional & Organized - straightforward and open with us from the start.

Areas Of Satisfaction

Areas Of Satisfaction - Hands down the most transparent house buying experience we have had yet. We felt confident that we knew what we were getting into and things to expect or look out for with the house.

Suggestions

Suggestions - No notes :)

Additional Comments

Additional Comments - We've dealt with a few of Allen Edwin employees and I can't remember all their names right now but each and every one of them has been professional and kind!

Areas Of Satisfaction

Areas Of Satisfaction - Everyone has been friendly and knowledgeable

Construction Experience

Construction Experience - Josh Rykse was wonderful to work with.

Additional Comments

Additional Comments - Josh Rykse was excellent to work with. He was extremely helpful along the way and continues to follow up. Joe Dunlap was also incredibly professional and also continues to follow up. Both are assets to the Allen Edwin company.

Construction Experience

Construction Experience - Excellent service knowledge informative!

Areas Of Satisfaction

Areas Of Satisfaction - Taking time to walk me through all the steps, project manger Tim is excellent and so helpful through the process! Sales were great and informative!

Additional Comments

Additional Comments - Great team at Allen Edwin

Construction Experience

Construction Experience - Henry communicated with us every step of the way.

Customer Care Experience

Customer Care Experience - All of our concerns were addressed and scheduled to be addressed as needed

Areas Of Satisfaction

Areas Of Satisfaction - This is a good quality home that is very well insulated and built for the money.

Professional & Organized

Professional & Organized - They made everything very easy :)

Sales Experience

Sales Experience - Jim Douglass was very helpful and explained everything so well!

New Home Showroom Experience

New Home Showroom Experience - Megan Thomas was very helpful and knowledgeable!

Construction Experience

Construction Experience - John Tucker gave us weekly updates and was very helpful! We miss getting our weekly updates!

Allen Edwin Closing Experience

Allen Edwin Closing Experience - Latrice Johnson was a great closing agent! She was especially helpful in coordinating the check-key tradeoff when our cashier’s check was delayed by FedEx! Crystal Haydo was so kind to meet with us on a weekend to trade the key for the cashier’s check!

Areas Of Satisfaction

Areas Of Satisfaction - Allen Edwin Homes just made the whole process easier. Ray and Jeff were constantly updating us on the progress of the house. If we had any questions they would email or call back to answer our questions.

Construction Experience

Construction Experience - Kurt Feringa was our onsite Production Manager and he did a fantastic job. From initially reaching out to introduce himself to providing detailed construction updates as well as the thorough insight he provided during site walks. Highly recommend Kurt and we would love to work with him again in the future.

Areas Of Satisfaction

Areas Of Satisfaction - We look our home and the overall process from start to finish with Allen Edwin was smooth and painless.

Sales Experience

Sales Experience - Very Professional and Responsive

Areas Of Satisfaction

Areas Of Satisfaction - Quality of product and attention to detail

Additional Comments

Additional Comments - The people I worked with were always very professional and respectful during this process

Areas Of Satisfaction

Areas Of Satisfaction - Throughout the whole process, everyone made sure to keep us informed with everything going on. Everyone made the whole process great for us.

Sales Experience

Sales Experience - Alexis was great!

New Home Showroom Experience

New Home Showroom Experience - Megan was amazing!

Construction Experience

Construction Experience - Ray and Scott are rockstars! Went above and beyond to ensure our home was perfect for us

Lender Closing Experience

Lender Closing Experience - Brendon is wonderful!

Allen Edwin Closing Experience

Allen Edwin Closing Experience - Sandy is the best!

Customer Care Experience

Customer Care Experience - Mitch was super helpful!

Areas Of Satisfaction

Areas Of Satisfaction - We LOVE our house!

Areas Of Satisfaction

Areas Of Satisfaction - Every staff member from sales to closing was exceptional.

Areas Of Satisfaction

Areas Of Satisfaction - Getting us into our home quickly and easily!

Sales Experience

Sales Experience - Tom was very informative and nice.

Construction Experience

Construction Experience - John always answered my questions and concerns promptly.

Areas Of Satisfaction

Areas Of Satisfaction - The project timeline was met and exceeded. As well as my sales experience.

New Home Showroom Experience

New Home Showroom Experience - Mara was a delight to work with. She made the enormous task of making so many decisions straight forward.

Construction Experience

Construction Experience - Tyler was great to work with.

Allen Edwin Closing Experience

Allen Edwin Closing Experience - Latrice was awesome to work with. She went to bat for me at the last minute to smooth a last-minute bump that might have delayed the closing.

Easier Than Expected

Easier Than Expected - This was my first time building a home. I was pleasantly surprised with the ease of the entire process. There were some challenges, but the AEH team was professional and made sure issues were resolved.

Areas Of Satisfaction

Areas Of Satisfaction - I was impressed with the quality of the people that I have dealt with from AEH. Adam made the sales experience very informative and transparent. Tyler was great to work with in so many ways. He is in a job that highlights his many skills pertaining to home building. He was great at keeping me in the loop with the Friday emails of what had been accomplished that week and what was scheduled to happen the following week. Daniel has been great to meet and work with on few things that need to be addressed at my first customer care meeting.

Customer Care Experience

Customer Care Experience - Very responsive!

Areas Of Satisfaction

Areas Of Satisfaction - Completion timeline of home, initial sales experience, customer care/service line

New Home Showroom Experience

New Home Showroom Experience - I most definitely enjoyed the New Home Showroom selection experience. It was fun.

Construction Experience

Construction Experience - My production manager definitely provided a good experience.

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded my expectations, as they were very informative after moving in. I enjoyed the walk through explaining everything, and I also liked the showroom.

Areas Of Satisfaction

Areas Of Satisfaction - We didn’t think we would ever be able to build. We thought we would have to front a lot more money in the beginning and our house was completed quicker than expected.

Areas Of Satisfaction

Areas Of Satisfaction - Allen Edwin Homes met or exceeded my expectations. I really liked the initial showing process, and the person who met with us was excellent. The closing process was also smooth and well done, with clear instructions on what to expect.

Areas Of Satisfaction

Areas Of Satisfaction - Our construction manager was very nice and helpful