Construction Experience

Construction Experience - Lucas, the production manager, was great.

Construction Experience

Construction Experience - I am glad Chad was open and transparent about everything during the construction process.

Areas Of Satisfaction

Areas Of Satisfaction - After sales care. Any new home will have things that aren't correct, it's impossible not to. The three issues I had were corrected immediately.

Allen Edwin Closing Experience

Allen Edwin Closing Experience - Closing was extremely easy and went very smoothly!

Customer Care Experience

Customer Care Experience - I am impressed with the Customer Care! Never expected the follow up that is provided!

Easier Than Expected

Easier Than Expected - The experience with Allen Edwin Homes has been fantastic!

Suggestions

Suggestions - None-this has been a great experience!

Areas Of Satisfaction

Areas Of Satisfaction - Sales

Areas Of Satisfaction

Areas Of Satisfaction - easy to work with and great communication throughout the process

Sales Experience

Sales Experience - The sales people who helped me were very good - Gary and Rene.

Construction Experience

Construction Experience - The house was already built when I purchased it. Eric was very easy to work with.

Areas Of Satisfaction

Areas Of Satisfaction - The sales team was great. The project manager was responsive. The two-month visit was great.

Sales Experience

Sales Experience - Sales experience was great. Jeff went out of his way to make sure we were taken care of through the entire purchase process.

Customer Care Experience

Customer Care Experience - Customer care has helped us out a few times already. They have been on point!

Areas Of Satisfaction

Areas Of Satisfaction - I would say the Jeff, Josh, and the customer service group have exceeded expectations.

Construction Quality

Construction Quality - Great care was taken in the construction of the home!!!

Sales Experience

Sales Experience - Nice , friendly and professional.

New Home Showroom Experience

New Home Showroom Experience - Loved it and all of the options/upgrades to choose from.

Allen Edwin Closing Experience

Allen Edwin Closing Experience - Very quick and efficient.

Recommend Builder

Recommend Builder - Offers various styles and features.

Areas Of Satisfaction

Areas Of Satisfaction - The first floor bathroom and flex room. I love the whole house.

Additional Comments

Additional Comments - Everyone in the process of purchasing this home were nice, friendly and professional.

Areas Of Satisfaction

Areas Of Satisfaction - My and I certainly was very satisfied with Allen Edward Homes!

Sales Experience

Sales Experience - Alexis was so professional and helpful. We loved working with her.

Areas Of Satisfaction

Areas Of Satisfaction - Cannot say enough great things about Alexis. She was so knowledgeable and personable during our experience. Mitch also did a great job during our 2 month warranty walk through.

Areas Of Satisfaction

Areas Of Satisfaction - We love our home so much. Thanks for everything

Areas Of Satisfaction

Areas Of Satisfaction - All of them

Lender Closing Experience

Lender Closing Experience - Stephanie and Chris were fantastic to work with at guild.

Areas Of Satisfaction

Areas Of Satisfaction - Kurt did an amazing job and answered all our questions and made sure stuff was fixed

Professional & Organized

Professional & Organized - We just completed our 2 month follow up appointment and could not be happier with our new home. John did a great job walking us through all our home features at new home orientation and Mitch followed up 2 months later to reiterate everything. We had a few small findings that the Allen Edwin team will address through our warranty. All parties were extremely professional, thorough, knowledgeable, and organized.

Value Received

Value Received - This is 100% the way to do a new home buying process. We feel like we got a great value for our money especially with all the support we have recieved from the whole Allen Edwin team especially John C.

Sales Experience

Sales Experience - Chris was fantastic. He was super timely in responses and present at most of our big events. He was very knowledgeable, friendly, and attentive.

New Home Showroom Experience

New Home Showroom Experience - I thought there was a great amount of selections and the team was very helpful.

Construction Experience

Construction Experience - John was fantastic. He walked the property with us several times and always listened and addressed any of our concerns. He got teams into our home promptly during the closing process to fix any last minute finds and had a high level of communication. If anything he was more critical of the work than we were. We were very impressed.

Allen Edwin Closing Experience

Allen Edwin Closing Experience - Good and clear communication.

Additional Comments

Additional Comments - Every single person we have worked with throughout this process has been prefessional, knowledgeable, prompt in responses and meetings, and incredibly nice to work with. Working with John and Chris especially was a delight.

Areas Of Satisfaction

Areas Of Satisfaction - Not pushy and always willing to answer questions

Areas Of Satisfaction

Areas Of Satisfaction - fast response to any concerns i might have

Additional Comments

Additional Comments - corey is being just amazing, even after hours he is there when i need him

Additional Comments

Additional Comments - Chad was an excellent partner throughout this process!

Construction Experience

Construction Experience - Lucas was great to work with! He took care of all of our concerns and questions. He has provided lots of support even after closing. I regularly stop Lucas in the neighborhood to ask questions, and he's always glad to help out!

Lender Closing Experience

Lender Closing Experience - Mason and Northpointe were great to work with! We would gladly recommend them.

Professional & Organized

Professional & Organized - Loved the binder of information and they didn't make me feel like an unintelligible homeowner!

New Home Showroom Experience

New Home Showroom Experience - Mara was excellent very helpful and knowledgeable

Areas Of Satisfaction

Areas Of Satisfaction - The best experience so far is with the warranty. Whatever questions we have on the home or anything we need fixed is all taken care of quickly in a timely manner. Both the contractor Tim and who sold us the house, Tom have been communicative and helpful even after we moved in!

Construction Experience

Construction Experience - Brent did a fantastic job. He always answered all of our questions in a timely manner, and did his best to make us happy in all scenarios. We loved working with him

Lender Closing Experience

Lender Closing Experience - My mortgage lender was great.

Areas Of Satisfaction

Areas Of Satisfaction - The overall layout of the house is really what we like about the most.

Areas Of Satisfaction

Areas Of Satisfaction - The quality is well done. Not like other builder grade homes.

Areas Of Satisfaction

Areas Of Satisfaction - Customer service Closing department

Value Received

Value Received - Home was built better than a home I had built in previous years.

Sales Experience

Sales Experience - Great salesman . Sam was excellent

Areas Of Satisfaction

Areas Of Satisfaction - Everything was as well if not better than expected.

Areas Of Satisfaction

Areas Of Satisfaction - Builder was very friendly and informative. The realtor was super nice.

Professional & Organized

Professional & Organized - Tom on the sales side and Nick on the service side were both phenomenal. They were very professional throughout the whole process and kept us informed every step of the way.

Value Received

Value Received - We are very happy with our home and the price we bought it for.

Construction Quality

Construction Quality - Very happy with the quality - we've had a few family friends that have visited our home that happen to be independent contractors. They have pointed out different areas and complimented the builder for a job well done. Couldn't be happier.

Sales Experience

Sales Experience - Tom was wonderful to work with through the home buying process and was very quick and responsive to our questions. He was very knowledge on the different layouts, options, and neighborhoods that Allen Edwin had available.

Construction Experience

Construction Experience - We could not be happier with the service we received from our PM, Nick. Nick was extremely professional from the start and was always there to answer any questions that we had - which was a lot. He kept us in the loop every step of the way and sent weekly updates - we looked forward to these each week and they were very helpful and kept us informed during the building process. Nick was very knowledgeable and thorough, explaining everything we needed to know during the new home orientation and beyond.

Construction Experience

Construction Experience - Brent was extremely helpful in every step of the process, (world class service) his knowledge and willingness to help made the experience amazing. I am very satisfied.

Allen Edwin Closing Experience

Allen Edwin Closing Experience - The process was excellent.

Areas Of Satisfaction

Areas Of Satisfaction - I am very happy with the quick response to any questions I had during the construction process and after.

Professional & Organized

Professional & Organized - Crystal did an amazing job preparing us and Kim did a fabulous job helping us with our selections.

Sales Experience

Sales Experience - Crystal was very professional, knowledgeable and organized. Her attitude is always positive and sunny and she is great at follow up.

Construction Experience

Construction Experience - John was attentive and knowledgeable we can't wait to work with him again.

Allen Edwin Closing Experience

Allen Edwin Closing Experience - Easy

Recommend Builder

Recommend Builder - we bought another!

Areas Of Satisfaction

Areas Of Satisfaction - Sales consultant, Design Center

Construction Experience

Construction Experience - Nick Jensen, was professional and provided updates.

Areas Of Satisfaction

Areas Of Satisfaction - Availability, location, curb appeal

Sales Experience

Sales Experience - Everyone was very kind and helpful.

New Home Showroom Experience

New Home Showroom Experience - Amazing experience. Seems overwhelming but was organized very well and patient with me when trying to make decisions.

Construction Experience

Construction Experience - Product manager Eric was amazing. He was very thorough and made sure if we had issues it got fixed right away. Even after the home is finished, he’s very helpful still.

Lender Closing Experience

Lender Closing Experience - Good closing experience! Able to help with any questions.

Customer Care Experience

Customer Care Experience - Amazing! As a first homeowner I have a lot of questions and they are very helpful. I’ve had to contact them a couple times and they are quick to respond and always willing to help!

Areas Of Satisfaction

Areas Of Satisfaction - The experience was great using Allen Edwin Homes. I am very happy with the house. I choose a layout that isn’t built very often and it was still built well.

Areas Of Satisfaction

Areas Of Satisfaction - The layout of the house is pretty close the exactly what we wanted

Sales Experience

Sales Experience - Ryan was our Sales councilor. He was great and answered every single question that we got in our home building process.

Allen Edwin Closing Experience

Allen Edwin Closing Experience - It was a quick and easy process.

Easier Than Expected

Easier Than Expected - This is all because of Kurt and Ryan! A big thanks to them!

Additional Comments

Additional Comments - Linda and Jeff were absolutely great to work with and made for such a pleasant experience, and the same goes for the maintenance team after closing, as well as the design team for putting up with us being so indecisive. Thanks for such a great experience and a beautiful home!

Suggestions

Suggestions - Everthing was good

Areas Of Satisfaction

Areas Of Satisfaction - Production manager was very involved and communicated often.

Areas Of Satisfaction

Areas Of Satisfaction - Good communication throughout process

Sales Experience

Sales Experience - They’re team was amazing

Areas Of Satisfaction

Areas Of Satisfaction - They made sure everything I picked out and updated in my home was perfect to my liking

Additional Comments

Additional Comments - The employees that work at allen edwin are great. We loved Sam and also the project manager Clayton

Suggestions

Suggestions - Go with Ryan Clark; he is top-notch.

Recommend Builder

Recommend Builder - Brent trucker was very easy and professional to work with.

Areas Of Satisfaction

Areas Of Satisfaction - The walk throughs and help with all the paperwork.

Allen Edwin Closing Experience

Allen Edwin Closing Experience - Sandy is the best!! We appreciate all of her help in so many ways. Much love to you from the Rykses!

Additional Comments

Additional Comments - We love our home!! And we would do it again

Areas Of Satisfaction

Areas Of Satisfaction - The Allen Edwin team really made it fast & easy to get into a brand new home. And you get a lot of bang for your buck.

Professional & Organized

Professional & Organized - My home was built according to schedule.

Value Received

Value Received - The purchase of my home is money well spent.

Sales Experience

Sales Experience - There were no hidden costs.

Lender Closing Experience

Lender Closing Experience - My lenders are a preferred lender, who came through for me when all odds were against me. I'm eternally grateful!

Customer Care Experience

Customer Care Experience - The customer service is excellent.

Easier Than Expected

Easier Than Expected - I am a first time home buyer and didn't have a clue. Allen Edwin made this process smooth for me.

Recommend Builder

Recommend Builder - I've been enjoying showing my beautiful home to family and friends and they love it. I've been recommending Allen Edwin already.

Areas Of Satisfaction

Areas Of Satisfaction - All areas! I have no complaints at all.

Sales Experience

Sales Experience - Rene Rodriguez our sales guy, did a great job in our house search, always answered our question and he was very kind with us.

Construction Experience

Construction Experience - Eric our production manager does a great and outstanding work and attention on us. Since the first day till now he answer fast all our questions and solve what we need.

Allen Edwin Closing Experience

Allen Edwin Closing Experience - Everything was great!

Areas Of Satisfaction

Areas Of Satisfaction - Floor plan design is open and modern. The 3 month and 12 month return inspections, to make any needed repairs from the house settling and moving.

Additional Comments

Additional Comments - Allen Edwin Homes are a very affordable option when building a new home.