Areas Of Satisfaction - We love our home so much. Thanks for everything
Areas Of Satisfaction - All of them
Lender Closing Experience - Stephanie and Chris were fantastic to work with at guild.
Areas Of Satisfaction - Kurt did an amazing job and answered all our questions and made sure stuff was fixed
Professional & Organized - We just completed our 2 month follow up appointment and could not be happier with our new home. John did a great job walking us through all our home features at new home orientation and Mitch followed up 2 months later to reiterate everything. We had a few small findings that the Allen Edwin team will address through our warranty. All parties were extremely professional, thorough, knowledgeable, and organized.
Value Received - This is 100% the way to do a new home buying process. We feel like we got a great value for our money especially with all the support we have recieved from the whole Allen Edwin team especially John C.
Sales Experience - Chris was fantastic. He was super timely in responses and present at most of our big events. He was very knowledgeable, friendly, and attentive.
New Home Showroom Experience - I thought there was a great amount of selections and the team was very helpful.
Construction Experience - John was fantastic. He walked the property with us several times and always listened and addressed any of our concerns. He got teams into our home promptly during the closing process to fix any last minute finds and had a high level of communication. If anything he was more critical of the work than we were. We were very impressed.
Allen Edwin Closing Experience - Good and clear communication.
Additional Comments - Every single person we have worked with throughout this process has been prefessional, knowledgeable, prompt in responses and meetings, and incredibly nice to work with. Working with John and Chris especially was a delight.
Areas Of Satisfaction - Not pushy and always willing to answer questions
Areas Of Satisfaction - fast response to any concerns i might have
Additional Comments - corey is being just amazing, even after hours he is there when i need him
Additional Comments - Chad was an excellent partner throughout this process!
Construction Experience - Lucas was great to work with! He took care of all of our concerns and questions. He has provided lots of support even after closing. I regularly stop Lucas in the neighborhood to ask questions, and he's always glad to help out!
Lender Closing Experience - Mason and Northpointe were great to work with! We would gladly recommend them.
Professional & Organized - Loved the binder of information and they didn't make me feel like an unintelligible homeowner!
New Home Showroom Experience - Mara was excellent very helpful and knowledgeable
Areas Of Satisfaction - The best experience so far is with the warranty. Whatever questions we have on the home or anything we need fixed is all taken care of quickly in a timely manner. Both the contractor Tim and who sold us the house, Tom have been communicative and helpful even after we moved in!
Construction Experience - Brent did a fantastic job. He always answered all of our questions in a timely manner, and did his best to make us happy in all scenarios. We loved working with him
Lender Closing Experience - My mortgage lender was great.
Areas Of Satisfaction - The overall layout of the house is really what we like about the most.
Areas Of Satisfaction - The quality is well done. Not like other builder grade homes.
Areas Of Satisfaction - Customer service Closing department
Value Received - Home was built better than a home I had built in previous years.
Sales Experience - Great salesman . Sam was excellent
Areas Of Satisfaction - Everything was as well if not better than expected.
Areas Of Satisfaction - Builder was very friendly and informative. The realtor was super nice.
Professional & Organized - Tom on the sales side and Nick on the service side were both phenomenal. They were very professional throughout the whole process and kept us informed every step of the way.
Value Received - We are very happy with our home and the price we bought it for.
Construction Quality - Very happy with the quality - we've had a few family friends that have visited our home that happen to be independent contractors. They have pointed out different areas and complimented the builder for a job well done. Couldn't be happier.
Sales Experience - Tom was wonderful to work with through the home buying process and was very quick and responsive to our questions. He was very knowledge on the different layouts, options, and neighborhoods that Allen Edwin had available.
Construction Experience - We could not be happier with the service we received from our PM, Nick. Nick was extremely professional from the start and was always there to answer any questions that we had - which was a lot. He kept us in the loop every step of the way and sent weekly updates - we looked forward to these each week and they were very helpful and kept us informed during the building process. Nick was very knowledgeable and thorough, explaining everything we needed to know during the new home orientation and beyond.
Construction Experience - Brent was extremely helpful in every step of the process, (world class service) his knowledge and willingness to help made the experience amazing. I am very satisfied.
Allen Edwin Closing Experience - The process was excellent.
Areas Of Satisfaction - I am very happy with the quick response to any questions I had during the construction process and after.
Professional & Organized - Crystal did an amazing job preparing us and Kim did a fabulous job helping us with our selections.
Sales Experience - Crystal was very professional, knowledgeable and organized. Her attitude is always positive and sunny and she is great at follow up.
Construction Experience - John was attentive and knowledgeable we can't wait to work with him again.
Allen Edwin Closing Experience - Easy
Recommend Builder - we bought another!
Areas Of Satisfaction - Sales consultant, Design Center
Construction Experience - Nick Jensen, was professional and provided updates.
Areas Of Satisfaction - Availability, location, curb appeal
Sales Experience - Everyone was very kind and helpful.
New Home Showroom Experience - Amazing experience. Seems overwhelming but was organized very well and patient with me when trying to make decisions.
Construction Experience - Product manager Eric was amazing. He was very thorough and made sure if we had issues it got fixed right away. Even after the home is finished, he’s very helpful still.
Lender Closing Experience - Good closing experience! Able to help with any questions.
Customer Care Experience - Amazing! As a first homeowner I have a lot of questions and they are very helpful. I’ve had to contact them a couple times and they are quick to respond and always willing to help!
Areas Of Satisfaction - The experience was great using Allen Edwin Homes. I am very happy with the house. I choose a layout that isn’t built very often and it was still built well.
Areas Of Satisfaction - The layout of the house is pretty close the exactly what we wanted
Sales Experience - Ryan was our Sales councilor. He was great and answered every single question that we got in our home building process.
Allen Edwin Closing Experience - It was a quick and easy process.
Easier Than Expected - This is all because of Kurt and Ryan! A big thanks to them!