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Excellent service from beginning to end.
Not only was the quality of the product installed clean and professional but Kevin and his crew were top notch contractors. I can't say enough good things about them.
Gutters appear to be flowing correctly and were reinforced as requested. Time will tell if there are any issues but as of 10/10/18 no issues with work performed.
Twice I did not get the return phone call i was promised. However, once we connected their were no issues. The original survey of work and offered estimate was handled very well and the individual was pleasant and knowledgeable. On day of install: The technicians did a great job and installation wen... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of All Trades Contracting as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys