Lead Source - I heard about Alkat Restoration from another vendor of mine.
Areas Of Satisfaction - I was most satisfied with the quality of the work their technicians performed.
Lead Source - Alkali Restoration was recommended to me by a co worker.
Areas Of Satisfaction - I was most satisfied with the quality of the product. It's what I expected.
Lead Source - I heard about them through a colleague.
Areas Of Satisfaction - We were most satisfied with that they were available and did the job quickly on a short notice.
Lead Source - Word of mouth.
Alkat is very easy to work with and very professional. They did everything we asked of them and the quality of work is exceptional.
Areas Of Satisfaction - I was most satisfied with their quality of work. The finished product that they provided for us looks excellent.
Lead Source - I originally heard about them from a fellow superintendent at my old company.
Areas Of Satisfaction - I was most satisfied with the quality of work.
Lead Source - They have been working with us for years.
I count on Alkat to get the job done when I need it!
Lead Source - I searched for them, found them, used them once, and never turned back!
Alkat Restoration exceeded my expectations!
Areas Of Satisfaction - I was most satisfied with the finished result, it exceeded my expectations.
Alkat was very responsive and provided a quote over the phone with just a photo! Did not have to wait for a site visit to get quote--awesome!
It is difficult in my line of work to find quality work and a fair price. Alkat has both
I use Alkat and that they are good.
We have contracted with Alkat Restoration on numerous furniture finish repair/touch-up jobs for commercial public areas and we have never been disappointed with their work. They are always professional, arrived as scheduled and done an excellent job for us. We will use them again for future projects.
You can put a 5 on that!
Likely To Recommend - You can put a 5 on that!
Areas Of Satisfaction - I was most satisfied with the end result, it was good.
Lead Source - I heard about Alkat Restoration because of my supervisor, he told me about the company. They did previously work for us and he recommended Alkat for this project.
They were very professional! The workmanship performed is well above industry standard.
Areas Of Satisfaction - I was most satisfied with the final outcome of the project itself. It was above and beyond what I expected.
Lead Source - I heard about them through a property manager within the company.
Areas Of Satisfaction - Quality of workmanship
Lead Source - Long term customer
Areas Of Satisfaction - The quality of work is well. They did a great job.
Lead Source - I was recommended to them by another company.
They do quality work.
Areas Of Satisfaction - I was most satisfied with the quality of the work.
Lead Source - I heard about them through our company's data base.
Alkat Restoration is very professional with personalized service.
Areas Of Satisfaction - I was most satisfied with their quick repairs.
Lead Source - I have been working with them for over 10 years, and I first started at Duke University.
We have worked with Alkat on a number of jobs and we are always pleased with the results. Our customers are thoroughly impressed with the work they do and the professionalism the employees have. We recommend them for any furniture repair needs.
Areas For Improvement - none
Areas Of Satisfaction - Our customers are thrilled with the results - it is like the damage never occurred. They work with speed and accuracy and incredible manners. We feel confident sending Alkat out to work on important projects and valued client relationships.
Lead Source - Referral from co-worker
Areas For Improvement - None
Areas Of Satisfaction - Professionalism & Quality of Work
Areas For Improvement - All the times I have used them there has never been a problem
Areas Of Satisfaction - One of the biggest things tenants and property managers look at is existing doors when they are used on a job. They don't want to see a nice space with scratched doors.
Areas Of Satisfaction - I was most satisfied with the quality of repair.
Lead Source - Through my project manager.
Best wood, aluminum, and furniture repair artists in the Carolinas. Eyes for detail, and some of the best artisans in the trade. Constantly developing better systems to meet customers goals in an expeditious fashion. I use Alkat for all of my repair needs, and it has been a great partnership over the years.
Areas For Improvement - None
Areas Of Satisfaction - All, quality work, good people.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Alkat Restoration as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys