About this company
View allPremier Pools & Spas of Houston
As the builder of more than 35,000 custom pools, Premier Pools knows that it helps to have an overall blueprint of the building process. We earn our reputation for unparalleled customer service by building beautiful, high-quality custom pools on time and within budget, and by ensuring that you are well-informed throughout the entire process.
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GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
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More about Premier Pools & Spas of Houston
As a GuildQuality Guildmember, Premier Pools & Spas of Houston relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Premier Pools & Spas of Houston in Houston, TX; Spring, TX; Pearland, TX; Missouri City, TX; Richmond, TX; Baytown, TX; Angleton, TX; Rosharon, TX; Friendswood, TX; Magnolia, TX; and 54 other cities in Texas.
In this report, Premier Pools & Spas of Houston has published a summary of the customer feedback they've received since they joined GuildQuality in April 2014. In that time, 116 out of 282 customers (41%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2019.
Premier Pools & Spas of Houston surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Premier Pools & Spas of Houston customer, and if Premier Pools & Spas of Houston completed work for you after April of 2014 but you haven't yet received a survey, please let us know.
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