Morse Constructions, Inc. is a design/build firm with 30 years of experience creating renovations and additions for Boston-area homeowners. Our goal is to create spaces that enhance our clients' lifestyles through a collaborative, fun, clearly defined process. We offer specialized expertise in universal design, sustainable building and historic renovation.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Whole house remodel (33)
Interior upfit (22)
Bathroom remodel (5)
Water damage restoration (3)
Windows & doors (3)
Basement remodel (1)
Exterior painting (1)
Interior painting (1)
Kitchen remodel (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Morse Constructions, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Morse Constructions, Inc. in Cambridge, MA; Somerville, MA; Arlington, MA; Newton, MA; Boston, MA; Brookline, MA; Belmont, MA; Medford, MA; Watertown, MA; Chestnut Hill Newton, MA; and 10 other cities in Massachusetts.
In this report, Morse Constructions, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in August 2011. In that time, 63 out of 98 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2018.
Morse Constructions, Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Morse Constructions, Inc. customer, and if Morse Constructions, Inc. completed work for you after August of 2011 but you haven't yet received a survey, please let us know.
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