The company was established in 1971 as McDowell Aluminum by Bob McDowell. Starting out as a as a siding installation company, with Bob completing all the installations, as staff was added and expertise grew, additional remodeling services were added; initially window and door installations, then porches, sunrooms, and today McDowell, Inc. of St. Charles offers all types of remodeling including whole house remodels, kitchens, baths, lower level remodels, room additions as well as all types of siding installations, window & door replacements, and architectural enhancements on the exterior and interior of your home. McDowell's emphasis is on personalized client care, creative design and excellent workmanship. Our goal is to exceed your expectations, not only with the quality of our work and the people that do the work, but to create an overall pleasing remodeling experience
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Windows & doors (28)
Design build remodel (26)
Bathroom remodel (5)
Kitchen remodel (4)
Basement remodel (2)
Covered porch (1)
Exterior painting (1)
Exterior trim (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, McDowell Remodeling relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of McDowell Remodeling in St. Charles, IL; Geneva, IL; Batavia, IL; Wayne, IL; No. Aurora, IL; Elgin, IL; Glen Ellyn, IL; Barrington Hills, IL; Aurora, IL; Winfield, IL; and 2 other cities in Illinois.
In this report, McDowell Remodeling has published a summary of the customer feedback they've received since they joined GuildQuality in October 2013. In that time, 38 out of 49 customers (78%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2015.
McDowell Remodeling surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a McDowell Remodeling customer, and if McDowell Remodeling completed work for you after October of 2013 but you haven't yet received a survey, please let us know.
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