Main Street Homes proudly builds more single family homes in the Richmond area than any other locally owned builder. The company has repeatedly been selected as Builder of the Year by the Home Building Association of Richmond, and won more than 100 professional awards since 2000. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Main Street Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Main Street Homes in Midlothian, VA; Moseley, VA; Chesterfield, VA; New Kent, VA; Richmond, VA; Powhatan, VA; Chester, VA; Quinton, VA; Mechanicsville, VA; Glen Allen, VA; and 30 other cities in Virginia, Pennsylvania, West Virginia, Maryland, New York, and 1 other state.
In this report, Main Street Homes has published a summary of the customer feedback they've received since they joined GuildQuality in December 2013. In that time, 765 out of 1,018 customers (75%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2017.
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