About this company
Long Home
The LONG name has been trusted by homeowners throughout the Mid-Atlantic region for over 80 years. Long Home is now branching out across the nation, bringing SELECT ShingleMaster™-certified roofing and roof replacement services to homes from New England to Florida.
Types of work
GuildQuality surveys
Badges
Photos 30
Satisfaction
Of 43745 surveys sent, 22569 were responded toReviews 19675
Of 22569 respondents, 19675 left a reviewRecent reviews
Carol G.
I have an issue with my roof vent and haven’t been able to get it resolved
James B.
They left the construction sites dirty.the front bath where they removed a small closet was re-sheetrocked and it was so poorly done I'm going to have to hire someone to come in and fix it.
Review in Mechanicsville, MD
The installation was fine, but they had to come back to do some adjustments.
Review in MANCHESTER, CT
The install kept getting interrupted with phone calls from the project Mgr Jason, to the worker. I discussed this with Jason and told him to stop calling, so the workers could finish uninterrupted. They were discussing other projects not mine. Very unprofessional. That was an 11 hour day that could have finished earlier without the multiple phone interruptions.
Lastly my name is spelled wrong. It should be: Beverly. I was told they would correct it, they never did.
Barbara K.
Wrong product ordered
Lynn T.
Great quality but the price is too high.
Kama S.
Everything went smoothly, quickly and professionally from my experience with the sales representative, to the installation team.
Samuel S.
The three guys who came and worked on my shower tub were very good and professional.
Veronica C.
From the beginning to the end, the representatives of Long Home were professional, explained the process, and delivered top quality.
Evelyn W.
the installers put scratches on the adjacent
walls. They left the floors a mess and dusty
film on everything in the bathroom. A few days later my husband called about the shower rod, he was given a very short answer.
However,
the work on the shower was done very
well and in one day as promised.
Dorothy H.
Lack of communication/lack of cooperation needed for insurance claim after assurance by sales rep that it could be done/issues on the day of installation regarding missing materials - this was corrected by installation manager but not until there was a push from me
Christopher
Construction start a lot closer to deposit made.
Marc M.
Great non pressure sale pitch. Worked around the clock and completed the job in the time they had quoted us.
Frank B.
Work was done in timely manner and well done
Susan F.
I am very happy with my shower, installation.
Review in Cambridge, MA
No comment
Kristin C.
Professionalism of all Long team
John H.
Excellent communication and service
Review in Waldorf, MD
The work crew was very professional
Review in Mount Airy, MD
Make sure product bought is what is being installed
Josefo T.
Took 3 months from signing of the contract to installing the roof and this was supposed to be an emergency works because of active leak on my roof.
Review in Dedham, MA
Left dumpster in front of house for extra week, job took three days when we were told 1-2.
Donna K.
Wonderful customer service
Carol-Terry D.
Long home is great in terms of helping with design decisions and a cookie-cutter set of materials, but not ideal for homes with major bathroom issues like ours. And for a $50,000 job I expected to be able to speak English to the workers. Often a challenge. (I like Brazilians but needed more English speakers).
Katelyn O.
The quality of the build was perfect. The help and ease of the entire transaction was phenomenal.
GuildQuality
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