KSI is a home design and remodeling firm that creates spaces in the home people will love. From full-scale kitchen and bath renovations to simple storage solutions in the laundry room or home office, KSI delivers best-in-class design concepts, products and services. KSI’s professional design team uses a five-step process called “Bringing Design Home” to enhance the client’s ideas with their own expertise in blending style and function. Our products are covered under warranty to ensure that you are 100% satisfied with the quality, workmanship and functionality of any items that we sell and install.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Bath renovation (1189)
Bathroom remodeling (1189)
Master bathroom (1189)
Cabinets - custom (1188)
Kitchen remodeling (1188)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, KSI Kitchen & Bath relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of KSI Kitchen & Bath in Brighton, MI; Livonia, MI; Ann Arbor, MI; Rochester Hills, MI; Howell, MI; Lima, OH; Troy, MI; South Lyon, MI; Macomb, MI; Northville, MI; and 147 other cities in Michigan, Ohio and South Carolina.
In this report, KSI Kitchen & Bath has published a summary of the customer feedback they've received since they joined GuildQuality in July 2018. In that time, 384 out of 1,124 customers (34%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2020.
KSI Kitchen & Bath surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a KSI Kitchen & Bath customer, and if KSI Kitchen & Bath completed work for you after July of 2018 but you haven't yet received a survey, please let us know.
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