J&J Construction is a professional design / build and home remodeling firm based in the western suburbs of Chicago. With your imagination and our expertise, we transform your house into the dream home you've always wanted. Whether you are adding an addition or screen porch, remodeling a kitchen or bathroom, refinishing your basement or replacing windows and doors, you can expect high quality workmanship with no surprises in cost. We will guide you through every phase of the project, step-by-step. At J&J Construction, you will feel like you are our only customer. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Bathroom remodel (74)
Kitchen remodel (74)
Basement remodel (70)
Windows & doors (3)
Lighting retrofit (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, J&J Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of J&J Construction in Naperville, IL; Aurora, IL; Wheaton, IL; Lisle, IL; Darien, IL; Oswego, IL; St. Charles, IL; Sugar Grove, IL; Downers Grove, IL; West Chicago, IL; and 11 other cities in Illinois.
In this report, J&J Construction has published a summary of the customer feedback they've received since they joined GuildQuality in May 2013. In that time, 89 out of 127 customers (70%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2017.
If you are a J&J Construction customer, and if J&J Construction completed work for you after May of 2013 but you haven't yet received a survey, please let us know.
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