Gordon Reese Design Build, a national and regional award-winning design-build remodeling company, takes an innovative approach to remodeling – using 3-D design and the most current building techniques. We specialize in whole house remodels, kitchens and baths in Walnut Creek, Danville, Orinda, Alamo, Lafayette, San Ramon, Pleasant Hill, Concord and the surrounding San Francisco Bay Area of California along the 680/24 corridors.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Design build remodel (110)
Kitchen remodel (89)
Whole house remodel (89)
Bathroom remodel (87)
Outdoor living area (4)
Living room remodel (3)
Design services (2)
Interior renovation (2)
Laundry rooms (2)
Outdoor kitchen (2)
Roof repair (2)
Windows & doors (2)
Bedroom remodel (1)
Custom closet (1)
Energy efficiency upgrades (1)
Entry doors (1)
Exterior painting (1)
Exterior remodel (1)
Fireplace remodel (1)
Front porch (1)
Home office remodel (1)
Master bedroom (1)
Structural repairs & reinforcement (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Gordon Reese Design Build relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Gordon Reese Design Build in Walnut Creek, CA; Concord, CA; Pleasanton, CA; Danville, CA; San Ramon, CA; Livermore, CA; Clayton, CA; Moraga, CA; Oakland, CA; Lafayette, CA; and 11 other cities in California.
In this report, Gordon Reese Design Build has published a summary of the customer feedback they've received since they joined GuildQuality in March 2015. In that time, 54 out of 127 customers (43%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2017.
Gordon Reese Design Build surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Gordon Reese Design Build customer, and if Gordon Reese Design Build completed work for you after March of 2015 but you haven't yet received a survey, please let us know.
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