Elite Remodeling Group is one of Chicagoland’s premier full-service home remodelers. Since 1993, we have been the company that residents of Chicago, Rockford, Naperville, Northbrook, and beyond have turned to for high-quality products, competitive prices, and exceptional service. From home windows and siding to entry doors, basements, metal roofing, kitchens, and gutter protection, Elite Remodeling Group offers a range of different products. Whatever the size of your home remodeling budget, we will ensure that you get the absolute most value for your money. Unlike some remodelers, we place special emphasis on understanding our customers’ needs, and on being responsive to their input, questions, and concerns throughout the entire remodeling process. Elite Remodeling Group has an A+ rating from the Better Business Bureau and uses nothing but durable, long-lasting products. With eZone vinyl home windows, Bella Lux kitchens, revolutionary eSIP materials in our basement remodeling and more, Elite Remodeling Group provides a number of top-quality home remodeling solutions. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Windows & doors (115)
Basement remodel (47)
Kitchen remodel (43)
Bathroom remodel (36)
Replacement windows (2)
Energy efficiency upgrades (1)
Entry doors (1)
Exterior remodel (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
I was satisfied with all of it. The install was quick and easy and everything was on time.
I chose them because of the product and warranty.
I was very satisfied from beginning to end. Everyone was very professional and they resolved all issues.
I was most satisfied with the measure person, and the installers were excellent.
The lifetime warranty was very good. When they took the heat lamp out and put it against the window it absolutely works.
An excellent product. Our sliding patio door is excellent. No drafts, no chilly glass, no frost or icy cold. We are extremely pleased.
The process was seamless, Elite's staff was very responsive and the installers were professional and easy to work with. I would definitely recommend Elite to my friends and neighbors.
I thought they were pretty professional. They are a little on the high end. The schedule was a little later than they said. I trust them and certainly will give them a call to do other projects.
They are very professional, finish their work on time and were always attentive to any questions or requirements we had.
Elite Remodeling Group was absolutely awesome. The product is wonderful, and they were always clean, polite, and very professional. I loved having them.
As a GuildQuality Guildmember, Elite Remodeling Group relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Elite Remodeling Group in Grayslake, IL; Arlington Heights, IL; Buffalo Grove, IL; Geneva, IL; Palatine, IL; Rolling Meadows, IL; Gurnee, IL; Lake In The Hills, IL; Wheaton, IL; Elgin, IL; and 76 other cities in Illinois and Wisconsin.
In this report, Elite Remodeling Group has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 141 out of 226 customers (62%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2016.
Elite Remodeling Group surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Elite Remodeling Group customer, and if Elite Remodeling Group completed work for you after December of 2011 but you haven't yet received a survey, please let us know.
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