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What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

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GuildQuality Partner Affiliations

  • Pella Certified Contractor
  • Wellborn Authorized Contractor

Other Affilations

  • Better Business Bureau
  • NAHB Remodelers
  • National Association of Home Builders (NAHB)
  • Pella Windows and Doors

Answers from contractors near Elgin, IL

If you get it in writing that your roof installation will not be too heavy for the frame of your home, and a few months later your roof is sinking and the frame is cracking, is the roofer responsible?
This is a strange situation. I wonder what type of roofing material was used? It would be very unusual for an asphalt shingle to be too heavy for a roof. So was the roof framing undersized in the firs ... read more
What's the best way to know my builder is staying on top of building my new home if I'm far away in another state during the project?
Aug 19, 2014
Hey Andy, Consider setting up a DropBox account with your builder, so you can receive regular photos of the progress they are making. photos to answer questions you may have about product or performan ... read more

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