With the husband and wife team behind Signature Home Services, Rob started his company in 1995 and worked hard to build an honest reputation for the company's dependability and precision. Robin came on echoing the same passion—the pair of them care about each project as if it were their own home. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Design build remodel (100)
Kitchen remodel (10)
Bathroom remodel (9)
Whole house remodel (3)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Signature Home Services relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Signature Home Services in Keller, TX; Colleyville, TX; Southlake, TX; Bedford, TX; North Richland Hills, TX; Trophy Club, TX; Roanoke, TX; Flower Mound, TX; Fort Worth, TX; Arlington, TX; and 16 other cities in Texas.
In this report, Signature Home Services has published a summary of the customer feedback they've received since they joined GuildQuality in March 2007. In that time, 195 out of 247 customers (79%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2018.
If you are a Signature Home Services customer, and if Signature Home Services completed work for you after March of 2007 but you haven't yet received a survey, please let us know.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.