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The Glass Guru

Since the late 1970's dual-pane windows have become the standard in most new residential construction. An inherent problem in the design of dual-pane windows is the tendency of the windows' seals to gradually fail over time. This failure allows outside air into the inner airspace, which can have a dramatic effect on the aesthetic and insulating qualities of a window. For years the only practical remedy to this common problem was to replace the window glass or the entire window as a whole which can be costly and wasteful. More

Glass/brick/stone block windows (121)

Replacement windows (121)

Windows (121)

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All project locations are approximate

Dave Hull

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What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

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  • GuildQuality

More about The Glass Guru

As a GuildQuality Guildmember, The Glass Guru relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of The Glass Guru in Roseville, CA; Rocklin, CA; Granite Bay, CA; Lincoln, CA; Antelope, CA; Citrus Heights, CA; Newcastle, CA; North Highlands, CA; Loomis, CA; and Orangevale, CA.

In this report, The Glass Guru has published a summary of the customer feedback they've received since they joined GuildQuality in April 2018. In that time, 62 out of 119 customers (52%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2018.

The Glass Guru surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a The Glass Guru customer, and if The Glass Guru completed work for you after April of 2018 but you haven't yet received a survey, please let us know.

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