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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
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In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
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Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Kathleen L.
Owensboro, KY, on May 01, 2019
Work was not completed when said. Workers contracted wanted to bring their kids to sit in my house while they worked. Contracted workers would not show up to work. Contracted workers tore up dishwasher and bathroom vanity. Contracted workers did not repair my house back to normal. Work done was awful....
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Answers from contractors near Smiths Grove, KY
I had vinyl replacement windows installed three years ago in my 70 year old brick home. Could bad installation (shims?) be causing interior wood to pull away?
Carole Weber of Weber Windows PRO answered:
Nov 16, 2017
Cheri,
Did this just happen three years after installation or could this have been there from the time of installation and you didn't notice. Sometimes this can happen, especially on older homes that ... read more
What will be the difference in measurements for new installation vs. replacement insert windows.
Carole Weber of Weber Windows PRO answered:
May 30, 2017
Hi Peggy,
It can vary widely based on what kind of window you have now (aluminum, wood, vinyl, etcl) as well as if you have brickmould casing on the exterior etc. It can be up to 5" different. Just ... read more
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