As a GuildQuality Guildmember, ServPro of Carthage/Joplin relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of ServPro of Carthage/Joplin in Joplin, MO; Carl Junction, MO; Baxter Springs, KS; Fort Scott, KS; and Girard, KS.
In this report, ServPro of Carthage/Joplin has published a summary of the customer feedback they've received since they joined GuildQuality in April 2015. In that time, 3 out of 10 customers (30%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2018.
ServPro of Carthage/Joplin surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a ServPro of Carthage/Joplin customer, and if ServPro of Carthage/Joplin completed work for you after April of 2015 but you haven't yet received a survey, please let us know.
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