James Hardie (8)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, New South Remodelers relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of New South Remodelers in Charlotte, NC; Mooresville, NC; and Cornelius, NC.
In this report, New South Remodelers has published a summary of the customer feedback they've received since they joined GuildQuality in March 2014. In that time, 3 out of 8 customers (38%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2015.
If you are a New South Remodelers customer, and if New South Remodelers completed work for you after March of 2014 but you haven't yet received a survey, please let us know.
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