Making Customers Smile Since 1962! Mr. Roof started as a small, family-owned business serving homes in Ann Arbor. Since then we have grown our company to Cincinnati, Grand Rapids, Louisville, Lexington, Nashville, and Raleigh. We have become one of the largest residential roofers in the country, and have the 2016 Residential Roofer of the Year award to back our service promise. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Roof repair (492)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Mr. Roof Cincinnati relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Mr. Roof Cincinnati in Cincinnati, OH; Maineville, OH; Loveland, OH; Hamilton, OH; Morrow, OH; Mason, OH; Lebanon, OH; Batavia, OH; Middletown, OH; Florence, KY; and 126 other cities in Ohio, Kentucky and Indiana.
In this report, Mr. Roof Cincinnati has published a summary of the customer feedback they've received since they joined GuildQuality in April 2012. In that time, 422 out of 750 customers (56%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2017.
If you are a Mr. Roof Cincinnati customer, and if Mr. Roof Cincinnati completed work for you after April of 2012 but you haven't yet received a survey, please let us know.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.