Most helpful reviews
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Usha K.
Hanover Park, IL, on Jan 05, 2019
They were very thorough, professional and helpful.
Review by Daniel T.
Mundelein, IL, on Nov 16, 2018
A lot of the workers assigned to our job made mistake after mistake. We had to wait days and weeks between updates on when work would actually begin. The communications were non-existent from the project manager and we were the ones that had to reach out to outside contractors that they provided because...
Review by Edwina N.
Antioch, IL, on Sep 12, 2018
Do not hire Laurens Restoration, Inc.!
Review by Margaret B.
Windfield, IL, on May 03, 2018
They removed the wet drywall and brought in big fans to dry us out
Review by Maurice H.
Glendale Hts, IL, on Apr 18, 2018
Great care was taken with my personal belonging. Great service....
Review by James E.
Chicago, IL, on Mar 07, 2018
They have very excellent service and I highly recommend them.
Review by Monica B.
Glendale Heights, IL, on Feb 07, 2018
I lost most of my belongings in a fire, Laurens Restoration were some of the most kind and understanding people that I've ever encountered, professional and caring which is what is so needed during a time of such devastation.
Review by Adra N.
Chicago, IL, on Jan 10, 2018
We are still waiting 2 months later for some of the materials they took out of the house. There is a grandfather clock that is missing. We haven't had that resolved yet.
Review by Myron S.
Libertyville, IL, on Sep 17, 2017
Very professional service company. High quality work. Excellent follow-up.
Review by Elaine H.
Spearfish, SD, on Jul 04, 2017
Laurens Restoration helped with a MAJOR flood in my home in Chicago and I would, without hesitation, recommend them (especially with Steve Fuller heading the project) for any restoration needs. I've worked with a number of companies in similar situations in the past and Laurens is so far above anyone...
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Answers from contractors near Glenview, IL
I'm thinking about remodeling my kitchen, but have been cautioned to build in a substantial "cushion" for change orders. What is a change order exactly?
Glen Borkowski of DreamMaker of Orland Park PRO answered:
Jan 13, 2015
A change order is written (or at least should be) any time there is a 'change' in the original scope of work for your project. It documents this 'change' and any additional cost (or credit) that you a ... read more
We have a cracked stone patio and are considering other surfaces, including pavers. What do you think?
Martha Fisher of Croixco Construction PRO answered:
Apr 29, 2014
This should be a simple project. It depends if you are hiring a contractor or DIY. You can use pavers or poured concrete. Either way, one of the key steps is prep. Make sure you use the correct ma ... read more
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