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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Chad J.
West Lafayette, IN, on Sep 16, 2016
C'Koh was great to work with! She was always available or responded within 24 hours when we had questions. The men, who were installing the new roof, were professional and kept the area clean after they were done for the day.
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Answers from contractors near West Lafayette, IN
What should I use to fill a gap where the metal face of the wood burning fireplace meets?
Jason Gettum of Gettum Associates, Inc PRO answered:
Dec 6, 2018
I agree with Jared. You will need a high temp sealant.
The builder did not build our home as we had ordered, citing a design change after contract was signed. What recourse do we have?
Nick Heldman of Heldman Exteriors, Inc. PRO answered:
Jan 6, 2016
A lawyer is the first place to start. Your builder should be insured for problems like this. If it is a big box builder then I am sure something in the corporate contract has an answer for this. You d ... read more
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