We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Johnson Pool and Spa relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Johnson Pool and Spa in Santa Rosa, CA; Windsor, CA; Healdsburg, CA; Sebastopol, CA; Rohnert Park, CA; Fulton, CA; and Guerneville, CA.
In this report, Johnson Pool and Spa has published a summary of the customer feedback they've received since they joined GuildQuality in August 2018. In that time, 8 out of 27 customers (30%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2018.
Johnson Pool and Spa surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Johnson Pool and Spa customer, and if Johnson Pool and Spa completed work for you after August of 2018 but you haven't yet received a survey, please let us know.
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