Georgia Water & Fire Restoration is located in Cumming and serves the entire Atlanta area. We are a locally owned company that specializes in fire/smoke damage, water damage, mold remediation and restoration services for residential or commercial properties. We have served residential and commercial customers in the greater Atlanta area since 1989, and have developed a stellar reputation as a reliable, customer-focused company. We treat our customers with great respect and approach each job with the highest level of professionalism –one that has made our company one of the largest of its kind. We understand that when your business or home suffers damage that you need a company that will partner with you and respond immediately. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Georgia Water and Fire (Association) relies on our customer surveying to help them deliver an exceptional customer experience.
In this report, Georgia Water and Fire (Association) has published a summary of the customer feedback they've received since they joined GuildQuality in June 2015. In that time, 134 out of 332 customers (40%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2018.
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