Most helpful reviews
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Gary M.
Lexington, MA, on Apr 12, 2021
We've hired Fresh Coat Painters several times over the years and their workmanship never fails to exceed expectations
Review by Carmen P.
Arlington, MA, on Oct 05, 2020
I would recommend Fresh Coat only with caveats. I specifically chose Fresh Coat because of their lead safety certification. The crew did not wear protective gear until I requested it, or until the second day of scraping put down tarps to protect the ground. I am still finding paint chips everywhere (despite...
Review by Robert C.
Winchester, MA, on Mar 16, 2020
Ron is professional and experienced, and working with him was a pleasure. His bid was fairly priced. Clean-up was not up to expectations, though pretty close. Some of the residue from paper removal remained on our rug, and some of the dust, presumably from sanding spackle, ended up on my front steps....
Review by Chuck I.
Somerville, MA, on Feb 19, 2020
Fresh Coat Painters was an awesome company, I would use them over and over and recommend them to any one of my family and friends. Especially Juan I.
Review by Shivangi J.
Arlington, MA, on Jan 08, 2020
Ron and team will always be our go-to painters. They are very professional, always on time and very accommodating of any reasonable requests or last minute changes to agreed upon plans.
Review by Jill M.
Arlington, MA, on Nov 25, 2019
I thought they were great. They did a fabulous job.
Review by Jim T.
Burlington, MA, on Jan 02, 2017
I was very happy with all the work and will call them for any future work.
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Answers from contractors near Arlington, MA
how to report a complaint to warn homeowners of a roofer's bad/irrespoonsible customer service?
Bob Williams of Star Construction Company, Inc. PRO answered:
Jul 6, 2015
Everyone has a different opinion of what is good and bad service depending what side of the issue they are on.I would also give them one last time to address your complaint.
Give them an acceptable ti ... read more
Should I be worried that external doors in my home are shifting to a point that I can't lock them without lifting them up?
Michelle Slowe answered:
Jan 13, 2015
Hello Pamela,
We at NEWPRO suggest you have a professional examine your doors. Not only do these gaps create energy loss from within your home, but also pose a security issue. Without actually insp ... read more
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