Whether you need basement finishing, replacement windows, a sunroom addition, or a walk in tub, you can count on the home improvement experts at CKH Industries. Since 1988, we’ve been committed to exceeding our customers’ expectations by providing top-notch customer service and impeccable craftsmanship. Yet, this is only one of many reasons that we’ve become one of the area’s most trusted home improvement companies. Homeowners in the Northeastern United States also count on us for their home remodeling needs thanks to the fact that we only install expertly designed products from the industry’s leading brands. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, CKH Industries relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of CKH Industries in Albany, NY; Newburgh, NY; Fairlawn, NJ; Newark, NJ; Randolph, NJ; Newwindsor, NY; Berlin, CT; Stamford, CT; Stratford, CT; Middlebury, CT; and 198 other cities in Connecticut, New Jersey, New York and Pennsylvania.
In this report, CKH Industries has published a summary of the customer feedback they've received since they joined GuildQuality in November 2012. In that time, 144 out of 287 customers (50%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2017.
If you are a CKH Industries customer, and if CKH Industries completed work for you after November of 2012 but you haven't yet received a survey, please let us know.
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