Yes, you need to contact a roofing company to check it out. Possibly need a rain diviter installed. Possibly need a gutter installation company to swap out current gutters for larger commercial size ... read more
The fact that you can lift the door to get it to latch tells me that it is likely the installer did not install long screws through the top hinge into the 2" x 4" or 2" x 6" that creates your opening ... read more