After a life long interest in the construction business, in November of 1991, Pete Loy forged his vision and established Citadel Enterprises, Inc. Through hard work and perseverance, the company has grown from a one man entity to a full team of professionals. With both a rigorous training program and knowledge of the latest construction methods and products, our craftsmen are equipped with the tools and know-how to create the look any client desires. Our state-of-the-art workshop provides the space, tools, and equipment our skilled team utilizes to design and fabricate the products to meet the needs of any project. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Bathroom remodel (14)
Whole house remodel (11)
Kitchen remodel (10)
Basement remodel (8)
Exterior upgrades (5)
Entry doors (2)
Exterior painting (2)
Interior renovation (2)
Interior painting (1)
Pipe or leak repair (1)
Replacement roof (1)
Replacement windows (1)
Windows & doors (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Citadel Enterprises, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Citadel Enterprises, Inc. in Charleston, SC; Mt. Pleasant, SC; Mount Pleasant, SC; Isle Of Palms, SC; Daniel Island, SC; Sullivans Island, SC; Kiawah Island, SC; Mt Pleasant, SC; Sullivan's Island, SC; Mt.pleasant, SC; and 10 other cities in South Carolina.
In this report, Citadel Enterprises, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in April 2006. In that time, 172 out of 216 customers (80%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2018.
Citadel Enterprises, Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Citadel Enterprises, Inc. customer, and if Citadel Enterprises, Inc. completed work for you after April of 2006 but you haven't yet received a survey, please let us know.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.