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CCA Restoration, Inc.

68 ratings
11610 S. Mayfield, Alsip, IL 60803(708) 824-0123
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About this company

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CCA Restoration, Inc.

CCA Restoration, INC. is a full-service disaster restoration company. We are equipped to respond immediately any time of day, 7 days a week, 365 days of the year. Whether the damage is due to fire, sewer back-up, or wind, we are the only call you need to make. CCA Restoration has talented, highly trained specialists who will quickly evaluate the situation and develop an effective plan of action.

GuildQuality Member
Guildmember
Since 2018
Feedback Milestone
1-Year Anniversary
2019 - See more

Types of work

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Water damage & mold remediation (10)

Fire damage restoration (2)

Projects

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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CCA Restoration, Inc.

Review by

Donny was great to work with
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    • CCA Restoration, Inc.

    Review by

    Outstanding workmanship!
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    • CCA Restoration, Inc.

    Review by

    The majority of the people from CCA were extremely professional and responsive, but the low score reflects one employee who was in charge of itemizing and project managing the contents of my home and he was incomplete, unresponsive, and I am still missing big and expensive items with no word to as if...
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    • CCA Restoration, Inc.

    Review by

    CCA Restoration did a good job.
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    • CCA Restoration, Inc.

    Review by

    They are a very good company. They do excellent work.
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    • CCA Restoration, Inc.

    Review by

    The work they have done is satisfactory.
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    • CCA Restoration, Inc.

    Review by

    I am please with the quality of work and the the direction of the foreman. The job as completed was beyond what I had expected.
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    • CCA Restoration, Inc.

    Review by

    They were very professional. I was recommended to use the contractor, Donnie. He was very good with his expertise. The workers did what they were supposed to do, and the customer service was very good. They were all very professional. Everything was done in a timely manner.
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    • CCA Restoration, Inc.

    Review by

    They need more follow up with the contractor. He did not do as promised to get me the work order.
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    • CCA Restoration, Inc.

    Review by

    Everything went well and they showed professionalism. I would recommend this company to others.
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    Affiliations

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    • GuildQuality

    More about CCA Restoration, Inc.

    As a GuildQuality Guildmember, CCA Restoration, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of CCA Restoration, Inc. in Chicago, IL; Evanston, IL; Oak Park, IL; South Holland, IL; Oak Lawn, IL; Burr Ridge, IL; Aurora, IL; Schaumburg, IL; Maywood, IL; Berwyn, IL; and 84 other cities in Illinois and Ohio.

    In this report, CCA Restoration, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in June 2018. In that time, 90 out of 270 customers (33%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2019.

    CCA Restoration, Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a CCA Restoration, Inc. customer, and if CCA Restoration, Inc. completed work for you after June of 2018 but you haven't yet received a survey, please let us know.

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