Founded in Rehoboth Beach, Delaware in 1986, Boardwalk Builders has earned a reputation for excellence and is recognized as one of the premier remodelers and custom home builders along the Delaware Shore. President Patty McDaniel became the sole owner of the company in 1995, and under her direction the company has grown considerably, due largely in part to her dedication to the highest-quality service, standards and workmanship. As a result of McDaniel's commitment to total quality management practices and processes, Boardwalk Builders was awarded the 2004 National Housing Quality Silver Award for Excellence in Remodeling. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Historic restoration (138)
Custom home (137)
Bathroom remodel (6)
Kitchen remodel (3)
Bath renovation (1)
Covered porch (1)
Interior renovation (1)
New home (1)
Replacement roof (1)
Storm damage restoration (1)
Windows & doors (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Boardwalk Builders relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Boardwalk Builders in Rehoboth Beach, DE; Lewes, DE; Bethany Beach, DE; Dewey Beach, DE; Milton, DE; Slaughter Beach, DE; S. Bethany Beach, DE; Ocean View, DE; Millsboro, DE; Fenwick Island, DE; and 16 other cities in Delaware.
In this report, Boardwalk Builders has published a summary of the customer feedback they've received since they joined GuildQuality in January 2005. In that time, 450 out of 572 customers (79%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2018.
Boardwalk Builders surveys all of their customers with the following exceptions:
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Boardwalk Builders customer, if your project doesn't match the above exceptions, and if Boardwalk Builders completed work for you after January of 2005 but you haven't yet received a survey, please let us know.
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