Easy start t finish process. Did everything that was discussed and project was completed in the quoted time

We were so very pleased with the way our job was completed and the quality of the finished product.

Workman ship of installers

Very happy with the product and installation, Karol Bratosin did a great job.

Tim and Patrick did a wonderful job with my windows. I am very happy with the items and the service!!

These two guys were a great team and communicated well with each other if they needed assistance with something.

The shower was damaged when installed; one panel had large scratches on the bottom under the folding seat where it meets the foot pan. Jason, the project manager came to our home to view the problem and stated he was going to have the panel replaced. This is highly inconvenient and disappointing as my husband is currently disabled and needs the shower. Also we fear that the integrity of the handle, folding seat, and shower curtain when taken off and then reinstalled will be compromised.

We love our patio! We liked the customer service too.

Completed in one day.

They did a great job, and exceeded my expectations!

An explanation for the high price would have been more helpful.

The sales experience seemed very pushy. We had to make a decision right then to receive any discounts being offered. This leaves no room to get quotes from other vendors.

The initial visit by the sales rep was good. He explained all details to us well. The installation crew was very prompt and worked hard throughout the day to install our windows. Before leaving, they answered questions and showed us how to work the windows.

I am very pleased with my walk in shower and the experience was non stressful,

They were very professional and know

I would warn them of the price.

The way the worked hard to get it done. The way the left my house spotless when the left. Jeremiah and Jenny was absolutely amazing.

It was very good, the only thing was that I had to wait nearly 3 months for the project to start

Installer talked me through the process and showed me items of interest throughout the process based on my previous questions.
They stopped and allowed me to complete installation of squirrel-proof hardware cloth then fiberglass insulation after they tore out the old shower….then they picked back up.

Salesman wanted deposit and after he got it - tail lights was all I saw from him

While the sales pitch is extreme, both times we've had them here, Zach did a great job getting to the point and helping us know what we wanted.
The install team was incredible and the finished product is beautiful and just what we needed.

Horrible customer service and follow through except gor Ginger!

The price was comparable to other estimates I received. The sales person was very knowledgeable and explained everything. I feel like the materials used were good quality. The installation crew was excellent. They did a great job and were very professional. They arrived on time, kept me informed on the project's progress, and cleaned up well each day before they left. I would definitely use American Home Design for future projects at my home.

Areas Of Satisfaction

Areas Of Satisfaction - This was the best home improvement/repair project I've done. The sales person was very professional and knowledgeable and the installation crew arrived on time, cleaned the area completely and did an excellent job on my bath/shower installation.

Very knowledgeable sakes person , very nice , installers did a great job !

This decision is based on the lack of customer service provided by our sales person after the project was complete.