Family owned and operated since 1944, Wallside sells directly to the homeowner, manufacturing and installing its own products. With a factory/showroom located in Taylor, Mich., the vinyl window manufacturer services two thirds of the lower peninsula of Michigan and northwest portions of Ohio.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Window & door replacement (46092)
Vinyl siding (46091)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Wallside Windows relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Wallside Windows in Detroit, MI; Livonia, MI; Canton, MI; Macomb, MI; Warren, MI; Sterling Heights, MI; West Bloomfield, MI; Dearborn, MI; Ann Arbor, MI; Farmington Hills, MI; and 814 other cities in Michigan, Ohio, Pennsylvania, Indiana and Ontario.
In this report, Wallside Windows has published a summary of the customer feedback they've received since they joined GuildQuality in April 2015. In that time, 23,700 out of 46,090 customers (51%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2020.
Wallside Windows surveys all of their customers with the following exceptions:
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Wallside Windows customer, if your project doesn't match the above exceptions, and if Wallside Windows completed work for you after April of 2015 but you haven't yet received a survey, please let us know.
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