About this company
View allRoof Authority
Roof Authority is a veteran-owned roofing company built on discipline, integrity, and technical expertise. Founded in 2013 by Marine Corps veteran Russ Douglas, Roof Authority was built to bring military-grade precision to the Greater Atlanta specialty roofing industry. We are not storm chasers. We are dedicated local craftsmen specializing in high-end residential and commercial systems. More
Feedback
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GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Learn more about the feedback published on this page.Map
View allCrew
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Michael Barker
Most helpful reviews & comments
What is this?What is this?
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Nate W.
Review by Dr W.
Response from Roof Authority
Review by Matt S.
Response from Roof Authority
Comment on "Area Of Satisfaction"
Comment on "Current Referrals"
Comment on "Area Of Satisfaction"
Review by Edwin P.
Response from Roof Authority
Comment on "Recognize Excellence"
Comment on "Professional & Organized"
Review by Marcelo A.
Response from Roof Authority
Affiliations
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- BBB A+ Accredited Business
- CertainTeed Master Shingle Applicator
- Thumbtack
More about Roof Authority
As a GuildQuality Guildmember, Roof Authority relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Roof Authority in Dawsonville, GA; Dunwoody, GA; Lawrenceville, GA; Norcross, GA; Milton, GA; Cumming, GA; Alpharetta, GA; Marietta, GA; Roswell, GA; Snellville, GA; and 1 other city in Georgia.
Roof Authority surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Roof Authority customer, and if Roof Authority completed work for you after November of 2016 but you haven't yet received a survey, please let us know.
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