Robertson Pools, Inc. has been a family owned business in North Texas since 1985. Orignally in Coppell and has grown to four locations (Frisco, Coppell, Allen and Flower Mound) and 6 buildings in Coppell, Allen, Frisco and Flower Mound. Through a keen knowledge of the swimming pool industry and forward thinking, Robertson Pools, Inc. has remained a leader in North Texas, Oklahoma and in the United States and will continue to be. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Swimming pool (198)
Pool remodel (197)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Robertson Pools relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Robertson Pools in Coppell, TX; Frisco, TX; Dallas, TX; Flower Mound, TX; Mckinney, TX; Grapevine, TX; Allen, TX; Plano, TX; Lewisville, TX; Southlake, TX; and 32 other cities in Texas.
In this report, Robertson Pools has published a summary of the customer feedback they've received since they joined GuildQuality in August 2018. In that time, 133 out of 278 customers (48%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2019.
If you are a Robertson Pools customer, and if Robertson Pools completed work for you after August of 2018 but you haven't yet received a survey, please let us know.
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