Quality Built, LLC was founded in 1994 on extensive litigation experience and a long history of conducting inspections for the construction industry. Our experience includes an impressive and varied list of commercial and residential projects as well as a background of more than 2,000 litigation cases that have encompassed investigations of hundreds of diverse building performance and project failures. The lessons learned from analyzing and repairing these projects have formed the basis of the Quality Built’s knowledge database – which is used to evaluate builder quality and minimize construction defects. More
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Quality Built relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Quality Built in Horsham, PA; Irvine, CA; Wixom, MI; Orange, CA; Scottsdale, AZ; Edison, NJ; Miami, FL; Raleigh, NC; Columbia, MD; Corona, CA; and 107 other cities in California, Washington, Florida, Virginia, Arizona, and 16 other states.
In this report, Quality Built has published a summary of the customer feedback they've received since they joined GuildQuality in March 2018. In that time, 125 out of 490 customers (26%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2018.
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