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Premier Pools & Spas of Sacramento

126 ratings
11250 Pyrites Way, Rancho Cordova, CA 95670(916) 852-0223
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About this company

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Premier Pools & Spas of Sacramento

Let your imagination go. Envision your backyard oasis, and let the Premier Pools and Spas’ team of professionals make it a reality. More than 25 years of experience has made us experts in designing and building a wide variety of custom swimming pools and spas, while our commitment to exceeding expectations has earned us a reputation for superior quality and unparalleled customer service.

GuildQuality Member
Guildmember
Since 2012
Feedback Milestone
10 Consecutive Great Reviews
2019

Types of work

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Pool design & construction (325)

Pool remodel/renovation (325)

Spa (325)

Insulation (1)

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What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

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Premier Pools & Spas of Sacramento

Review by

We are very pleased with the finished product. Everyone involved in the project was very professional. Despite delays due to weather, Premier kept to their schedule. Thank you Premier, we have been enjoying our new pool all summer long.
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    • Premier Pools & Spas of Sacramento

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    Started project late. Finished project late. A major issue was noted during final walk through. Four months later, the issue is still not resolved... even after numerous calls to the company. Can't even have the final inspection until the issue is resolved. Horrible customer service.
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    • Premier Pools & Spas of Sacramento

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    It was worth waiting for.
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    • Premier Pools & Spas of Sacramento

    Review by

    I would recommend Premier Pools & Spas to my closest friends and family.
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    • Premier Pools & Spas of Sacramento

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    • Premier Pools & Spas of Sacramento

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    Premier Pools and Spa's are are too big for their management experience. Nobody seems to communicate with anybody when it comes to their crew. Either their site manager is overworked or he is not qualified. Either way that is a Premier Pool issue that is unfortunately passed through to the customer....
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    • Premier Pools & Spas of Sacramento

    Review by

    Paul was fantastic. He was terrific. Everyone that we dealt with was was super nice, always professional and they always showed up on time. Dan was terrific as well.
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    • Premier Pools & Spas of Sacramento

    Review by

    Showed up when they said they would; available when we had questions - and we had a lot of them. So glad we went with Premier Pools & Spas!
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    • Premier Pools & Spas of Sacramento

    Review by

    Dean, our project manager, was outstanding. He understood our vision. His vision was right in line with ours, and it was even better than our original vision. As a result, we are going to have a beautiful backyard and pool.
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    • Premier Pools & Spas of Sacramento

    Review by

    They do a great job getting you signed up and under contract, then they get pushy and rush you to get payments made. They were quick to request final payment well before completion of the pool (NOTE: don't agree to that portion of the contract). The final checklist has not been completed and no final...
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    Affiliations

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    • GuildQuality

    More about Premier Pools & Spas of Sacramento

    As a GuildQuality Guildmember, Premier Pools & Spas of Sacramento relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Premier Pools & Spas of Sacramento in Roseville, CA; Sacramento, CA; Elk Grove, CA; El Dorado Hills, CA; Folsom, CA; Rocklin, CA; Lincoln, CA; Davis, CA; Rancho Cordova, CA; Woodland, CA; and 40 other cities in California.

    In this report, Premier Pools & Spas of Sacramento has published a summary of the customer feedback they've received since they joined GuildQuality in February 2012. In that time, 208 out of 465 customers (45%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2019.

    If you are a Premier Pools & Spas of Sacramento customer, and if Premier Pools & Spas of Sacramento completed work for you after February of 2012 but you haven't yet received a survey, please let us know.

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