GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Custom home (122)
Design build remodel (4)
Bathroom remodel (1)
Kitchen remodel (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, PBC Design + Build relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of PBC Design + Build in Wilmington, NC; Leland, NC; Kure Beach, NC; Southport, NC; Hampstead, NC; Wrightsville Beach, NC; and Carolina Beach, NC.
In this report, PBC Design + Build has published a summary of the customer feedback they've received in the past 12 months. In that time, 30 out of 48 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2018.
PBC Design + Build is a candidate for a 2018 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, PBC Design + Build must survey all of their customers.
If you are a recent customer of PBC Design + Build and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of PBC Design + Build's application.
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