Log in Get started
Back

Northwest Restoration

82 ratings
21515 Bents Court NE, Aurora, OR 97002(503) 678-2343
Overview Reviews Projects
Print Share Add feedback

About this company

View all

Northwest Restoration

Northwest Restoration is a general contracting company focusing on the restoration and remodel segments of the construction industry. President of Northwest Restoration Inc., Jim Clarke, and the construction management team combine for 35 years of experience in the construction industry.

GuildQuality Member
Guildmember
Since 2017
Feedback Milestone
1-Year Anniversary
2018 - See more

Types of work

View all

Fire damage restoration (136)

Historic restoration (136)

Storm damage restoration (136)

Tree damage restoration (136)

Projects

View all
  • All Projects
  • ONLY:
  • Reviews
All project locations are approximate

Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
View all

Comment on "Area Of Satisfaction"

Salem, OR on Jun 09, 2018
Knowledge and enthusiasm about job. Very professional and impeccable work ethic.Sean Jackson is the absolute best!!
Mark as helpful

Comment on "Area Of Satisfaction"

Newberg, OR on Jun 04, 2018
Staff was professional, courteous, and clearly communicative.
Mark as helpful

Comment on "Likely To Recommend"

Portland, OR on May 14, 2018
Elmer Aparicio was very helpful, courteous and efficient; responded promptly to our questions and problems.
Mark as helpful
Northwest Restoration

Review by

Rare and excellent service.
Mark as helpful

    • Comment on "Recognize Excellence"

    Newberg, OR on Apr 20, 2018
    Elmer did a good job at getting sub contractors here. Lupe was one of the most skilled carpenters.
    Mark as helpful
    Northwest Restoration

    Review by

    Northwest restoration's project manager is very helpful. He does a very good job at scheduling ahead of time and getting the project done properly. He was always following up with myself to make sure I am on board with what is going on and the process.
    Mark as helpful
    • Northwest Restoration

    Review by

    We've had water damage in the past and have worked with other companies. NW Restoration was the best we have worked with and Holly was amazing. I would highly recommend them.
    Mark as helpful
    • Northwest Restoration

    Review by

    Elmer Aparicio is a great addition to NW Restoration. He was just hired and therefore a little new to some of the procedures of a bathroom remodel, but jumped right in and his main concern was that I was happy with the results. He asked great questions of the sub contractors, was taking education classes...
    Mark as helpful

    • Comment on "Area Of Satisfaction"

    Tigard, OR on Mar 08, 2018
    Very seamless procedures between Allstate and myself. Handled in a timely manner. Easy to get a hold of NW Restoration representative. Paper work/billing was easy to understand. Very compassionate and friendly.
    Mark as helpful

    Comment on "Area Of Satisfaction"

    Tigard, OR on Mar 07, 2018
    I was satisfied with the entire process.
    Mark as helpful
    More reviews & comments

    Affiliations

    View all
    • GuildQuality

    More about Northwest Restoration

    As a GuildQuality Guildmember, Northwest Restoration relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Northwest Restoration in Portland, OR; Vancouver, WA; Beaverton, OR; Tigard, OR; Hillsboro, OR; Lake Oswego, OR; Salem, OR; Sherwood, OR; Aloha, OR; Milwaukie, OR; and 35 other cities in Oregon, Washington, Wisconsin, California and Arizona.

    In this report, Northwest Restoration has published a summary of the customer feedback they've received since they joined GuildQuality in May 2017. In that time, 119 out of 323 customers (37%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2018.

    Northwest Restoration surveys all of their customers with the following exceptions:

    • We survey only our Alacrity Services customers

    Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Northwest Restoration customer, if your project doesn't match the above exceptions, and if Northwest Restoration completed work for you after May of 2017 but you haven't yet received a survey, please let us know.

    Flag this review

    Please give us a little more information:

    The review contains misspellings or improper grammar.

    The review contains objectionable language.

    Something else:

    Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.