Log in Get started
Back

Northwest Restoration

145 ratings
21515 Bents Court NE, Aurora, OR 97002(503) 678-2343
Overview Reviews Projects
Print Share Add feedback

About this company

View all

Northwest Restoration

Northwest Restoration is a general contracting company focusing on the restoration and remodel segments of the construction industry. President of Northwest Restoration Inc., Jim Clarke, and the construction management team combine for 35 years of experience in the construction industry.

GuildQuality Member
Guildmember
Since 2017
Feedback Milestone
2-Year Anniversary
2019 - See more

Types of work

View all

Water damage & mold remediation (296)

Fire damage restoration (292)

Historic restoration (291)

Storm damage restoration (291)

Projects

View all
  • All Projects
  • ONLY:
  • Reviews
All project locations are approximate

Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
View all
Northwest Restoration

Review by

Northwest Restoration fully repaired all the water damage and restored everything to perfect condition with great attention to detail in a very professional and friendly manner with quality materials and workmanship. Thank you Jim!
Mark as helpful
    • Northwest Restoration

    Review by

    Overall my experience with Northwest was professional and good. They did a good job restoring my kitchen, den and basement and leak damage. It took a little longer than expected, but some of that was out of their control. The quality of at the end was good. I would recommend them to a friend.
    Mark as helpful
    • Northwest Restoration

    Review by

    We had high hopes in the beginning but were terribly disappointed in the lack of communication regarding scheduling , and in particular, the workmanship was sloppy at best.
    Mark as helpful

    • Comment on "Area Of Satisfaction"

    PORTLAND, OR on Sep 14, 2019
    The project manager was very pleasant.
    Mark as helpful

    Comment

    Hillsboro, OR on Aug 28, 2019
    I am satisfied with what has been done. I now am ready to move out and find a new place.
    Mark as helpful

    Comment on "Recognize Excellence"

    Hillsboro, OR on Aug 28, 2019
    I would like to recognize Sarah and Hannah for their exceptional service. They both went above and beyond during the project.
    Mark as helpful

    Comment on "Area Of Satisfaction"

    Hillsboro, OR on Aug 28, 2019
    I was most satisfied with the project manager. She was great. She was always on top of things and kept me informed during the project. She also helped me make different decisions for the project. She was very knowledgeable.
    Mark as helpful

    Comment on "Recognize Excellence"

    Gresham, OR on Aug 17, 2019
    Eric Sowle was an excellent project manager. Everything is done and beautifully functional.
    Mark as helpful

    Comment on "Area Of Satisfaction"

    Gresham, OR on Aug 17, 2019
    Eric Sowle was amazing with communication and information.
    Mark as helpful

    Comment on "Recognize Excellence"

    Portland, OR on Aug 16, 2019
    The receptionist was easy to work with. Lupe was really good and the project lead Jamie was trustworthy.
    Mark as helpful
    More reviews & comments

    Affiliations

    View all
    • GuildQuality

    More about Northwest Restoration

    As a GuildQuality Guildmember, Northwest Restoration relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Northwest Restoration in Portland, OR; Beaverton, OR; Salem, OR; Vancouver, WA; Tigard, OR; Hillsboro, OR; Lake Oswego, OR; Gresham, OR; Sherwood, OR; West Linn, OR; and 55 other cities in Oregon, Washington, Arizona, Colorado, Wisconsin, and 1 other state.

    In this report, Northwest Restoration has published a summary of the customer feedback they've received since they joined GuildQuality in May 2017. In that time, 208 out of 519 customers (40%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2019.

    Northwest Restoration surveys all of their customers with the following exceptions:

    • We survey only our Alacrity Services customers

    Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Northwest Restoration customer, if your project doesn't match the above exceptions, and if Northwest Restoration completed work for you after May of 2017 but you haven't yet received a survey, please let us know.

    Flag this review

    Please give us a little more information:

    The review contains misspellings or improper grammar.

    The review contains objectionable language.

    Something else:

    Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.