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Northwest Restoration

77 ratings
21515 Bents Court NE, Aurora, OR 97002(503) 678-2343
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About this company

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Northwest Restoration

Northwest Restoration is a general contracting company focusing on the restoration and remodel segments of the construction industry. President of Northwest Restoration Inc., Jim Clarke, and the construction management team combine for 35 years of experience in the construction industry.

GuildQuality Member
Guildmember
Since 2017
Feedback Milestone
5 Consecutive Great Reviews
2018

Types of work

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Fire damage restoration (120)

Historic restoration (120)

Storm damage restoration (120)

Tree damage restoration (120)

Projects

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All project locations are approximate

Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment on "Recognize Excellence"

Newberg, OR on Apr 20, 2018
Elmer did a good job at getting sub contractors here. Lupe was one of the most skilled carpenters.
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Northwest Restoration

Review by

Northwest restoration's project manager is very helpful. He does a very good job at scheduling ahead of time and getting the project done properly. He was always following up with myself to make sure I am on board with what is going on and the process.
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    • Northwest Restoration

    Review by

    We've had water damage in the past and have worked with other companies. NW Restoration was the best we have worked with and Holly was amazing. I would highly recommend them.
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    • Northwest Restoration

    Review by

    Elmer Aparicio is a great addition to NW Restoration. He was just hired and therefore a little new to some of the procedures of a bathroom remodel, but jumped right in and his main concern was that I was happy with the results. He asked great questions of the sub contractors, was taking education classes...
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    • Comment on "Area Of Satisfaction"

    Tigard, OR on Mar 08, 2018
    Very seamless procedures between Allstate and myself. Handled in a timely manner. Easy to get a hold of NW Restoration representative. Paper work/billing was easy to understand. Very compassionate and friendly.
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    Comment on "Area Of Satisfaction"

    Tigard, OR on Mar 07, 2018
    I was satisfied with the entire process.
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    Comment on "Recognize Excellence"

    Hillsboro, OR on Feb 08, 2018
    Connor was great - he listened to my ideas and concerns and responded quickly and professionally. The end result is absolutely beautiful!
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    Comment on "Area Of Satisfaction"

    Milwaukie, OR on Feb 03, 2018
    I was satisfied with the quality of the work and their promptness.
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    Northwest Restoration

    Review by

    It was a great job.
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    • Comment on "Recognize Excellence"

    Beaverton, OR on Jan 29, 2018
    I would like to recognize Jamie, our project manager, for his exceptional service. Coming in on our job when he did, I think that he did pretty well.
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    Affiliations

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    • GuildQuality

    More about Northwest Restoration

    As a GuildQuality Guildmember, Northwest Restoration relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Northwest Restoration in Portland, OR; Vancouver, WA; Beaverton, OR; Tigard, OR; Hillsboro, OR; Lake Oswego, OR; Sherwood, OR; Aloha, OR; West Linn, OR; Milwaukie, OR; and 35 other cities in Oregon, Wisconsin, California, Washington and Arizona.

    In this report, Northwest Restoration has published a summary of the customer feedback they've received since they joined GuildQuality in May 2017. In that time, 110 out of 303 customers (36%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2018.

    Northwest Restoration surveys all of their customers with the following exceptions:

    • We survey only our Alacrity Services customers

    Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Northwest Restoration customer, if your project doesn't match the above exceptions, and if Northwest Restoration completed work for you after May of 2017 but you haven't yet received a survey, please let us know.

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