Erich Leatham is a native of San Francisco, California. His years of working in the glass industry honed his creative design skills and helped him develop a keen eye for detail. These qualities are apparent in each project Erich and his team embark on, from new custom construction to simple remodels. Erich founded Mountain West Construction in 1994, with integrity and trust at the company’s core. He recognizes the value of collaboration when working with homeowners to create their ideal living space. His team embraces these core values, providing Western North Carolina with the highest quality construction, remodeling, renovation and home improvements. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Bathroom remodel (42)
Custom home (42)
Kitchen remodel (42)
Whole house remodel (42)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Mountain West Construction, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Mountain West Construction, Inc. in Hendersonville, NC; Flat Rock, NC; Saluda, NC; Asheville, NC; Charleston, SC; Nashville, TN; Flat Rock, Nc, NC; Zirconia, NC; Brevard, NC; and Laurel Park, NC.
In this report, Mountain West Construction, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in June 2014. In that time, 23 out of 45 customers (51%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2016.
Mountain West Construction, Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Mountain West Construction, Inc. customer, and if Mountain West Construction, Inc. completed work for you after June of 2014 but you haven't yet received a survey, please let us know.
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