Award-winning McCutcheon Construction has been providing high quality remodeling and custom homebuilding throughout the Bay Area since 1980. Our experienced team of employee owners collaborates with homeowners, designers and architects to develop and build each unique project, providing years of satisfaction and delight to our clients. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Bathroom remodel (54)
Kitchen remodel (53)
Whole house remodel (51)
Energy efficiency upgrades (50)
Design build remodel (45)
Interior painting (8)
Exterior painting (4)
Interior renovation (4)
Structural repairs & reinforcement (3)
Windows & doors (3)
Basement remodel (2)
Faucets & fixtures (2)
Bedroom remodel (1)
Electrical service job (1)
Entry doors (1)
Exterior remodel (1)
Foundation repair (1)
Historic restoration (1)
HVAC service job (1)
Interior upfit (1)
Roof repair (1)
Sump pump (1)
Water heater (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, McCutcheon Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of McCutcheon Construction in Berkeley, CA; Oakland, CA; Piedmont, CA; San Francisco, CA; Orinda, CA; Kensington, CA; El Cerrito, CA; Alameda, CA; Emeryville, CA; Walnut Creek, CA; and 20 other cities in California.
In this report, McCutcheon Construction has published a summary of the customer feedback they've received since they joined GuildQuality in April 2013. In that time, 97 out of 171 customers (57%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2018.
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