About this company
View allLandmark Home Solutions
In 1987 brother’s Steve and Brian Mason, saw a need for exceptional quality windows in the Niagara Region. They had no investors, no experience only a vision of greatness. The next few years certainly came with its trials and tribulations, a less than stellar marketing plan and a few hundred window designs that didn’t make the cut. This only made us stronger and even more determined to get this right. More
Feedback
What is this?What is this?
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Learn more about the feedback published on this page.Types of work
View allDoors (479)
Energy efficiency upgrades (479)
Gutter installation (479)
Windows (479)
Projects
View allMost helpful reviews & comments
What is this?What is this?
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Bob G.
Review by Michael R.
Review by Diane C.
Review by Shelly S.
Review by Jennifer D.
Comment on "Area Of Satisfaction"
Comment
Comment on "Recognize Excellence"
Comment on "Area Of Satisfaction"
Review by Wayne S.
Q&A with Landmark Home Solutions
View allAnswer
Answer
Affiliations
View all- GuildQuality
More about Landmark Home Solutions
As a GuildQuality Guildmember, Landmark Home Solutions relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Landmark Home Solutions in Ontario, ON; Hamilton, ON; St Catharines, ON; Welland, ON; London, ON; Kingston, ON; Niagara Falls, ON; Leamington, ON; Windsor, ON; Ottawa, ON; and 128 other cities in Ontario and Illinois.
In this report, Landmark Home Solutions has published a summary of the customer feedback they've received since they joined GuildQuality in April 2017. In that time, 310 out of 471 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2018.
Landmark Home Solutions surveys all of their customers with the following exceptions:
- Projects under $5,000
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Landmark Home Solutions customer, if your project doesn't match the above exceptions, and if Landmark Home Solutions completed work for you after April of 2017 but you haven't yet received a survey, please let us know.
Flag this review
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.